Customer Ratings & Reviews

Will not review individual items. Mass purchase due to lightning damage. Brandon in store was the best. Patient and supportive with good suggestions. Did not try to upsell due to nature of interaction. Gave discount on geek squad since easy installs.

Matt and his team did an outstanding job. They listened to where I wanted the unit placed and mounted it perfectly centered side to to side and up to down.

Very polite and professional. Installed the tv and showed me in detail how to use it. They programmed everything on it so I didn’t have to do it.

The agent quickly and efficiently installed my new Vizio TV. He even set up my Comcast remote. He went even further to install my sound bar and subwoofer. Kudos to him!

Team did an excellent job of setting up and testing all equipment. Appreciated the fact that they spent time explaining all the features. They even bundled the wiring to keep the installation neat and tidy.

The Geek Squad Tech was amazing and provided a superb customer service experience. He was professional, friendly and ensured everything was working perfectly with all systems connected and cleaned up. He went above and beyond and I really appreciate his dedication to providing his clients with an exceptional service! Please give him a raise!

I purchased 65" LG B8 tv and a Samsung 3.1 soundbar. I had the Geek squad set up both. Two techs came out and had tv and soundbar up and running in about 30 minutes. They answered all of my questions before leaving.

The delivery and set-up of the TV was terrific. We could not have handled it without them They helped set up our DVD jukeboxes and everything and even told us about an USB that plugs in and makes things work better.

The technician brought in the new TV, installed it and got everything going for me, made sure I knew how to use everything and then took the old TV away. Outstanding service.

Chris and Alex were professional and mounted our tv and devices well. They were patient and very diligent.

Installation went smooth and I am very happy. Installer explained everything, I'm very new to this system And could use another tutorial, Ha, Ha but he explained everything and was very thorough, I love everything.

Called before coming, courteous, patient,and totally efficient. Set our new TV up and went over all the new features we were getting. We just watched and everything was connected and running in no time.

Chris and Janelle were absolutely fantastic!! We could not have asked for any better installation and service. Chris is a true professional and Best Buy is very lucky to have people like this installing products for them. GREAT JOB!

Installed hooked up my tv and hooked up , making sure it was all working!!

The agents did a great job as usual They have done several projects for me in the last year

Good guy. Nice. Came in and set it up, no problem. Had a bit of an issue with my older home theater, but resolved.

Very professional. Demonstrate how to work the remote controls, how to go between DVD, brit ox and tv(autocorrect)

We live our Pioneer HD 24” Smart Tv!! 1080 P and EASY to maneuver for older generation!! Thank you!!

Kent of the Geek Squad connected and setup my new LG Smart TV. He was extremely knowledgeable and professional. I would definitely recommend the Geek Squad and especially Kent for any further assistance with my new TV.

Great picture quality for a low price. Excellent sound quality.