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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 18,776 reviews
  • Rated 5 out of 5 stars

    Courteous and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick, knowledgable personnel. I was impressed with their skill and they were very helpful to me and my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient friendly tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected everything efficiently and was very friendly and knowledgeable with our questions and additional needs as we decided to also order a wall mount next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech fella's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyler & Frank did a fast efficient job, very smart for Installing TV's and Logitech remote. Very friendly and happy attitude. Will request them next time I need installation. Bev

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and promptness. very thorough and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad at its best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv and programmed the remote. Carefully explained how to use the benefits of a smart tv, the first one we’ve had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent did a great installation and ordered a bracket for my other TV and had a team member bring it to make the entire installation complete and exceed my expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Knowledgable Tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great! The only reason for the 4 stars is the not so great experience with setting up the service call. WAY too hard to get to the right person and then they didn't pay attention to the phone number I said to call which was a problem for the tech trying to find the place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were quick and wonderful to work with! Quick to set up and showed us all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job,setting up my tv and soundbar. Very professional and quick. They show me how to change to Netflix. Cleaned up and took with them the package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up out tv perfectly and removed the old set from the living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV mount and devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service by my two Geek Squad agents! They were very friendly and professional. They mounted my 65" TV above my chimney and it looks fantastic! They took the time to explain what they planned to do, got my guidance on what i liked in terms of where to mount the TV, and then they took care of everything including connecting all my devices. Unfortunately they couldn't hide all the wires and cables coming from the TV by putting inside the wall since we were dealing right above the chimney, but that service would've cost me about $100 or more extra anyway. Overall great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents we quite thorough, kind, and respectful Very knowledgeable and easy to understand. Definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dedicated people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who arrived to set up my tv, sound bar, blu Ray we’re profession and fully aware of how to set up the equipment. They were able to explain how everything worked. Actually explained in a way that was easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys set up the tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were professional and kind! They made sure I was comfortable with the tv showing me every platform it had and whether or not I had any further questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad duo were great installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were simply the best! Andrew did the technical part of the job and was excellent! Thank you to both Christina and Andrew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed my tv very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped us to install all my devices and also the did a great job, and service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Computer Tech Rep Super Hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With great trepidation and a major lack of computer knowledge, I found myself having to solve my computer files problem via my computer with a tech rep on the other side. Once an official connection was established(no small initial feat by the tech rep with me on the other side!) The communication of my problem and the plan to solve it were clearly and quickly relayed to me. The amount of time the tech needed to have to solve my problem was clearly outlined to me. All questions were entertained and clear and detailed answers were relayed to me. I was thrilled and relieved with my computer files issue resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is one of a kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are friendly and thoroughly. You can tell they have been doing installs for a long time as well as doing them together. Everyone wants to try to shop around but you won’t regret having these guys install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delayed but worth the wait.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once everyone got on the same page, went smooth. There was a mixup in the way our purchase was rang up in the computer. That mixup caused a delay in service. Store Manger finally got things straight and was very satisfied with the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great to set up my new TV and soundbar and connected devices. Very efficient and provided support on how to operate the new TV

    I would recommend this to a friend