Customer Ratings & Reviews

I was completely satisfied with the delivery and set-up for my new Samsung TV. The technician was on time, very thorough and extremely patient in letting me ask questions, answering them and letting me try things before he left.

I purchased a 75" LG QNED Mini-LED and LG 90QY soundbar. The TV is very big so I cannot physically unbox and lift it up myself. The Geek Squad showed up on time to deliver and install the TV, soundbar, and also hook up my PS4. They are very friendly and even adjusted the settings and made sure everything worked so I could watch TV right away. Money well spent!

The agent was on time, worked quickly and efficiently and answered all my questions. And he took my old TV for recycling.

Friendly and fast. Quick and clean. Set up my tv. Took boxes away.

The delivery and set up was on time. It didn't take long and the people cleaned up after themselves. Their explanation on the use of our new tv was easy to follow and they made sure we understood everything before leaving.

These gentlemen were very efficient, personal, and professional.

The Geek Squad was professional, knowledgeable, efficient and very courteous.

We could not be more pleased with the professionalism of the Best Buy installer. He got everything up and running and showed us how to use all aspects of the TV. He was patient and polite. Well worth every penny we paid.

Geek squad arrived on time. Dismantled my old tv, installed the new and hooked up the DVD player, cable box and old sound bar. Plus my old tv was hauled AWAY. SORRY ABOUT THE CAP LOCK.

The Geek Squad did a great job setting up our new TV and getting everything connected to cable and the ability to use one remote. They were very knowledgeable and professional.

The guys did a great job setting up our new TV. They were knowledgeable, friendly and explained how to use the new remote, etc. well.

The agents were very helpful in providing information and explanations to help me understand the process they were following to set up my devices.

So glad we selected the Geek Squad installation option for our new LG 65 inch TV. Prompt arrival. Professional attire. Customer centric. Excellent installation and set up. Helpful tutorial on the operation of the TV. Thanks GS !!!!!!!

The rep was on time, was personable and knowledgeable. What he did in a short time would have taken me a day as I didn't have a clue. It was well worth every penny. Thank you.

Outstanding delivery and setup services. Setup the TV to work with our existing internet service provider using LG streaming, programmed all of our favorite network and streaming services (Appleplus, Netflix etc.) They also connected my stereo receiver, BlueRay Disc player, computer and old school Wii game. Very impressed with the performance, professionalism, and knowledge of the Geek Squad members. Very pleased. They even hauled away my old heavy tv.

The teck. was polite, professional, and efficient . He also was very patient in explaining and showing me how to operate the remote. The service is well worth the cost to me.

The geeks were awesome. Took time to show me how to use the remotes since I had quit cable after 33 years. They took all debris with them.

My Geeksquad agent was great! With the complexity of the new components for home theater it takes too much reading to figure things out. My agent showed me things that I didn't know I had. I would recommend this service to anyone.

The Geek Squad was pretty amazing! They came to our home and figured out the problem in about ten minutes!

They ser up my TV and connected me to cable. They walked me though all the nice features that the 5V has.