Customer Ratings & Reviews

the agent set everything up for us & answered all of our questions went over how the TV worked was done in 25 minutes

He hooked up my Roku, and Xfinity flex and explained how everything worked.

agents did an excellant job setting everything up and getting me running

The agents were exceptional in their knowledge and skill in setting up our television, sound bar and television stand. The Agent gave me a telephone to reach him if I had any follow up questions. Upon his departure due to my lack of knowledge I developed two technical problems. On each occasion he returned my call and walked me through a corrections!

Agents installed new tv and set it up. Plus moved old tv's to new locations and set them up. Did a great job.

The agent set up my new TV, removed the old one, and made sure that I understood perfectly how to use the new one. He was patient and skilled.

Very happy with Josh ( Josh D I think ) the way he took care of everything and helped with a few issues . I'd highly reccomend the Geek Squad and Josh in particular to everyone !

We have had their services on previous occasions and it's always been great. Don't be shy about asking questions because it's not fair to them for you to criticize them later when you could have been informed the day of installation.

The Geek Squad came & set up my new Sony- they called before they arrived- mounted it above my fireplace & set it up. They did a Great job! Even the guy that came to set up my satellite commented on what a great job they did!

Donald was awesome. A great experience on the purchase and installation.

The agents were professional and on time. They showed me how to use TV and work with the interface. They removed the old TV.

The tech was professional and personal, he did a wonderful job.

Originally I added this to my TV order because without it I had to pay shipping but with it, shipping was free which confused me. But regardless, I am so glad I did! They were SO helpful, answered any and all questions while installing and setting up our tv and they helped us feel even more confident in our purchase!

The geek squad came in and set up my tv with ease. they were friendly and did a great job. i would ask for them again if i needed someone

The agent was polite and helpful. The store was porly managed, but corrected the problem

Quick, efficient, polite. Great results. I love the Geek Squad!

The Geek Squad did excellent job. I would highly recommend them.

The geeksquad tech were outstanding made sure everything was connected before leaving my home.

Although I have a professional background in installing and using various technological devices, I no longer can manipulate the equipment. Despite looking like a typical technologically illiterate grandmother as so many young techno geeks tend to view me, I was not treated that way by Geek Squad tech Kyle. Nevertheless, he made certain I understood all the features of my new tv (since I was upgrading from a 25-yo tv) as well as the new services available from Roku even though I already had a Roku device on my other tv. Furthermore, he was tenacious in hunting down a necessary but elusive code to connect with my satellite service. I will be requesting his assistance in all my future tech product purchases including a soon-to-be-purchased computer.

professional, courteous, installed my TV quickly and helped me adjust to the new remotes