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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 18,772 reviews
  • Rated 5 out of 5 stars

    Efficient, friendly and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isaac and co-worker(sorry...cannot rem his name) installed tv, sound bar and connected everything. They were friendly, efficient and helpful. They answered our questions and took time to make sure we were happy with the install and understood all instructions. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super setup; tech was pleasant efficient, and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My New TV Efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly and efficiently installed my new Vizio TV. He even set up my Comcast remote. He went even further to install my sound bar and subwoofer. Kudos to him!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delayed but worth the wait.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once everyone got on the same page, went smooth. There was a mixup in the way our purchase was rang up in the computer. That mixup caused a delay in service. Store Manger finally got things straight and was very satisfied with the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So you spend a few dollars extra and have absolutely no set up issues. The Geek squad was awesome. They even narrowed the 4 hour delivery window down to 2 hours. This is a large TV and they handled everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Independent Installation Contractors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did not have an available time on the day I needed. So I went with Best Buy Independent Installation Contractors & they were wonderful. Abraham delivered & setup my 55” Samsung Oled S95D tv . Very efficient & knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad hooked up and explained the whole procedure in no time. It would of taken us a couple days to figure it out.They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV mount and devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service by my two Geek Squad agents! They were very friendly and professional. They mounted my 65" TV above my chimney and it looks fantastic! They took the time to explain what they planned to do, got my guidance on what i liked in terms of where to mount the TV, and then they took care of everything including connecting all my devices. Unfortunately they couldn't hide all the wires and cables coming from the TV by putting inside the wall since we were dealing right above the chimney, but that service would've cost me about $100 or more extra anyway. Overall great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very personable and knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joel came out and took about. Great amount of care to set everything up correctly and explain everything, took as much time as needed. Also moved a very heavy older set by himself that was appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job,setting up my tv and soundbar. Very professional and quick. They show me how to change to Netflix. Cleaned up and took with them the package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very pleased with this service and the tech Zach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician brought in the new TV, installed it and got everything going for me, made sure I knew how to use everything and then took the old TV away. Outstanding service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got My Installation Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were running late but they called and got the tv set up perfectly when they arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad at its best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv and programmed the remote. Carefully explained how to use the benefits of a smart tv, the first one we’ve had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyWithGeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job setting up our new TV. They were knowledgeable, friendly and explained how to use the new remote, etc. well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and helped set up my new TV just how i wanted. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient friendly tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected everything efficiently and was very friendly and knowledgeable with our questions and additional needs as we decided to also order a wall mount next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Installers did a great job. Came to our home and installed it quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my delivery and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and on time. They showed me how to use TV and work with the interface. They removed the old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys of Geek Squad did a great job putting up myTV's and setting them up.

    I would recommend this to a friend