Customer Ratings & Reviews

Terrific ! Very patient with this ol’ gal. Explained everything as well as very patient with my many questions. Neat & clean. Very pleasant experience.

Chad and his partner are great! They came unpacked everything and set it up with ease. They know exactly what they are doing and explained what they did and how to use my tv. Thanks guys!!!

Thomas is wonderful very nice man Knows his stuff Cleans up after him self Called while on his way

The squad delivered, set up, connected all components and taught us how to use remotes. Awesome job. The cleanup, Covid safety precautions were met beyond expectations. Thanks!

Geek squad did another excellent job mounting tv and soundbar. Set up and went over operation, making it very easy to start using.

The agents connected the two Roku's I bought for my Panasonic Plasma televisions and patiently showed me how to use them. Very happy with this service and the two agents that came to my home.

Two Geek Squad staffers quickly installed our TV and offered all the set up options as needed. They also cleaned up and removed all the materials as they left. Thanks!

Set everything up and got everything connected correctly. Very friendly and provided excellent customer service.

Geek Squad came out and hooked up our New TV and got everything working good and it didn't take to long to get it done. So much better now.

They were quick and professional. Setup with out issues.

This was my first time having someone connect my TV the were and excellent crew.

The agents were friendly, efficient and able to clearly educate on it’s operation. Set up the apps much quicker than we would have been able to.

The team took time to explain all of the features to me and connected/programmed the remote to work on several devices.

The geek squad agents that came to install my 55 inch insignia fire TV it was not only knowledgeable, professional, followed Covid safety protocols, extremely helpful with other products in my house bought by Best Buy including my Orbi mesh system Wi-Fi and my older insignia and also helps with my remotes and making sure that they were connected to the TV and sound bar and also allowed me to purchase a cable that I did not have. These guys should not only get a raise but a Christmas bonus they were absolutely excellent and wonderful wonderful

We had two teams come out while my wife and I dithered over which system components we like best in our home. Your guys were great. The wealth of information shared was incredible. Your customer setup and service teams are the best we've known. We are so pleased to be Total Tech members. Marcus, you're the best, but thank you everyone.

The Guy's came in and disconnected the old tv. Installed new TV and set everything up. They were great and very professional

Very professional, friendly, accurate and fast service

The Geek Squad came in with my purchase and installed everything to my satisfaction. Outstanding customer service! Thanks.

The Geek Squad addressed all my concerns and handled the installation like the pro's they are.

The technicians who came were the best! The main tech was patient with me. His coworker was helpful. Timely. Masked. Friendly and informative. Very good experience!!