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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 18,776 reviews
  • Rated 5 out of 5 stars

    very knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgable and quickly set everything up. He explained everything so I knew how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Agent came and installed the TV and showed us how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Brings Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new Samsung tv from Best Buy and decided to use Geek Squad services. So glad we did, as the peace of mind and help in setting up was worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent outstanding job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came on time he unmounted the T.V. from wall. He left wall nice and clean. He put the stand back on the T.V. excellent job done by the geek squad technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom installed my TV efficiently and instructed me in how to use the different devices connected to it. I fully understand how to use my electronics thanks to his patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of our TV was on time, service was prompt and very helpful to us in learning how to use our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 50 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable, professional and efficient. We were pleased with the quick installation and would recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad delivers excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed our TV from the box very carefully and put it on the stand. which we already had. They also hooked up our Xfinity cable service, Firestick, and Netflix subscription. They showed us how to use the remote, and made it possible for us to use our cable remote also. The agents answered all of our questions, and removed our old TV. The men were very knowledgeable and helpful with any concerns we had. We would recommend the Geek Squad service to anyone buying a large screen TV, because they are trained to remove a large, somewhat heavy TV from the box and set it up properly and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy simple quick installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your a tech support member I would definitely recommend highly trained tech to install your tvs. They know what they are doing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent was incredible!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sent the absolute best service agent there is. Gary Cooper is his name, and he is awesome. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QUICK TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GLADLY EXPLAIN SETUP AND USE OF TV. VERY PERFESSIONAL AND POLITE ON ANY QUESTIONS I HAD ABOUT THE TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went as expected and better. I have no problems with the service given.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv and also programmed the necessary features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sales team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales team was highly informative and extremely knowledgeable about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agents came in on schedule and proceeded to set-up my television and surround sound system with no problems. They answered all my question and I felt very satisfied when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad couldn't be better. On time and competent. Set up the new TV and answered questions about another TV. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a professional job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my tv in a very professional manner. George from the Geek Squad was very courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mathew was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. Trouble with scheduling but once the service technicians arrived all went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew communicated with me regarding time of delivery and set up. They were professional, informative and knowledgeable about our TV and followed safety protocol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hdmi cable and blu ray dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dvd player is cool the remote works with the tv also. The price was alright. The cables costs more than the dvd player their length is perfect. Over all I spent less than $100 so that was really cool

    I would recommend this to a friend