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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 18,772 reviews
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my floodlight and nest smoke detector. They were excellent, efficient and very friendly. It was one of the best experiences I have had with Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Sony TV Hooked Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a new big screen Sony. The next day it was delivered and successfully installed by GS. Very professional. Explained how this TV works. Cleaned up the area and took all trash and old TV with him. Very happy with experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in and set up my tv with ease. they were friendly and did a great job. i would ask for them again if i needed someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad added accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment made. I ordered the TV, had it delivered and installed. The Geek squad came and installed a woofer, Sonos speaker and Eero for wifi expansion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new TV, removed the old one, and made sure that I understood perfectly how to use the new one. He was patient and skilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier! The guys came in and very professionally did their job. They made me feel like I was the most important person in the world. They were willing to take as much time as necessary to make sure everything was covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installation by Dillon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dillon did an outstanding job connecting my new TV. You should not hesitate to send him to any of your customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician was great. He installed the equipment and then gave a great tutorial on the way to operate everything, having us run through the steps ourselves to insure we understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job from the tech. Exceeded expectations abd professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can't say enough for the GEEK Squad. Connecting TV and all components, professional, knowledgeable, and explaining how to use products, devices purchased, solving problems, excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I questioned the $200 fee to deliver and set up the TV, but since I'm not supposed to lift that much, I went along with using the Geek Squad. Boy, are we pleased! The agents were great and efficient, but they took the time to show my non-technical wife how to use all the streaming features. She is thrilled with 'her' new TV, and I think we got a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 65" LG B8 tv and a Samsung 3.1 soundbar. I had the Geek squad set up both. Two techs came out and had tv and soundbar up and running in about 30 minutes. They answered all of my questions before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set-up of the TV was terrific. We could not have handled it without them They helped set up our DVD jukeboxes and everything and even told us about an USB that plugs in and makes things work better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a 10!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great. They delivered our 65 inch TV, set it up and explained all the functions. We would recommend them to anyone who is not very tech savy, especially Seniors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smooth and I am very happy. Installer explained everything, I'm very new to this system And could use another tutorial, Ha, Ha but he explained everything and was very thorough, I love everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional, knowledgeable & efficient crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend including connect and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered, connected and set up our 4K TV. They did an excellent job and are so quick. Also explained everything. I totally recommend anyone get the connect and setup by Geek Squad, They sure save you time and trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time having someone connect my TV the were and excellent crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another amazing Geek Squad installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV and get up my sound bar in just a few minutes. Then he made sure everything was working properly and took the time to make sure I knew how to use my new TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Agent came and installed the TV and showed us how it works.

    I would recommend this to a friend
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