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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 18,772 reviews
  • Rated 5 out of 5 stars

    Good Service people!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were really nice and knowledgeable. Helped set up remotes and everything. Knew what questions to ask!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV in a very professional manner. They answered all questions and made us feel good about working the TV. They were very nice and worked in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and Efficient Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kent of the Geek Squad connected and setup my new LG Smart TV. He was extremely knowledgeable and professional. I would definitely recommend the Geek Squad and especially Kent for any further assistance with my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer and installed my new T. V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the work done by the Geek Squad, especially how they went out of their way to make sure all of my requests were completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount 85in Tv for a clean look.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geeks come out to mall mount my two new 85in Samsung TVs to the wall for a clean look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and quick! Geek Squad tech was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was kind and courteous, making sure everything was working and took the time needed to make sure all our questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very good and efficient of the set up, I’m very pleased with the result. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not review individual items. Mass purchase due to lightning damage. Brandon in store was the best. Patient and supportive with good suggestions. Did not try to upsell due to nature of interaction. Gave discount on geek squad since easy installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job and were efficient and complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Janelle were absolutely fantastic!! We could not have asked for any better installation and service. Chris is a true professional and Best Buy is very lucky to have people like this installing products for them. GREAT JOB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Knew what i was doing when they finished and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV and set it up' They made it operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great. Hooked up everything arranged the DVD and charter box and made it easy for us to use. Programmed our remote to work with the TV and the charter box. Great service. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is one of a kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are friendly and thoroughly. You can tell they have been doing installs for a long time as well as doing them together. Everyone wants to try to shop around but you won’t regret having these guys install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the GeekmSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and set up my new Tv. They even took away all the wrappings squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all of my devices. They also showed me how to work the TV remote for all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great salesman and great delivery and setup for the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was extremely helpful very informative helped move old TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and patient with us. Arrived on time.

    I would recommend this to a friend
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