Customer Ratings & Reviews

The two gentlemen who connected and mounted our new LG 75 inch TV were simply the best. It was refreshing to be delivered (pun intended) such solid customer service by true pros with multi-decades of experience between them!

The scheduling was correct, no delays The notifications by text worked well The installation took about 30 min Great experience.

The agent connected all the devices we use to this tv and saved us a lot of headaches as we are not tech savy.

The guys came in and set up the tv in under 10 minutes. Very quick and efficient.

The Geek Squad Service is always competent, on time, and friendly.

The tech was great. He set it up on my pedestal and connected all my devices. He explained everything and answered all questions.

The Geek Squad was very professional delivered and setup my LG tv and showed me how to use all the settings. I would recommend the geek squad

Fantastic Job Guys ! Professional , on time and respectful of my home and the people within. Technical aspects of the installation were excellent.

I like the fact, that the service guy was very professional and knowledgeable about the job.

Great installer very nice men. I would recommend the Geek squad when buying something you might have a problem setting up. I am so glad I bought it from Best Buy.

The installers did a great job of mounting it on the wall and connecting everything. They made sure that everything worked and that we could operate them before they left.

Great work and quick! Geek Squad tech was extremely helpful.

Installers were fantastic. After setting up new TV and Sound Bar they provided detailed instructions on operation and use of the units and remotes.

Great service. New TV was delivered, set up and technician programmed remote for all needed items. He explained it all and demonstrated until I had it correct.

Geek squad came the next day to set up my tv and did it quickly.

The agents set up all of the TVs we purchased and all the devices that we bought with the TVs. They were quick and efficient.

The best to set up a smart tv is to have a professional do it. My three sets, purchased at various times were all set up by Best Buy professionals. One by Geek Squad and two by one of their contractors. All did great job.

worth the money for sure, takes away the hassle of setting up a new tv or returning it.

Very professional and complete setup. They were very thorough in explaining what we needed to know.

Your tech guy called ahead and was on time.......he carefully explained how the television 65 inch Samsung worked and went through the features. He was very helpful