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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek guys were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent crew who installed for me. 55" tv over the fireplace and I couldn't lift. First smart tv so I needed some direction. Very nice guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big thank you to the Geek Squad worker that delivered and set up my Samsung TV and DVD player. He took his time explaining how to use it all seamlessly. I rate him 100% on service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service. Explained everything in detail.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, was very polite and patient explaining l the functions i wasnt familiar with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Set-Up Crew Was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole installation process, from scheduling, to updating arrival times, to arriving on time, to setting up my new TV & connecting it to my Satellite receiver, my vintage Kenwood stereo amplifier (required an RCA to optical converter, which they had on hand), and a Sanyo VCR/DVD combo was helpful, friendly, and efficient. I was left highly satisfied & impressed. If there is one fly in the ointment it's that although my refurbished Sanyo VCR/DVD recorder/player plays both DVDs & VCR tapes without problems, I cannot seem to record to either tape or DVD. I don't know if this is a connection issue, an issue with the Sanyo recorder (awaiting input from Sanyo on this point), or what but mention it only for completeness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my tv quickly and attached my cable box with ease. I now have a new large screen to watch clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Evelyn and Mike were the installers Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job and set up was fine ,I have a syncing problem which we feel is a Spectrum problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to connect a home theater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men from the Geek Squad were very knowledgeable, courteous and professional. The 11.2 channel Marantz/Klipsch sound system was installed to my complete satisfaction. It sounds amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very happy customer. Installation was fast, secure they explained me how to use the remote step by step

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Guys did it agin!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most professional group of guys....They set us up perfectly and made sure everything was working perfectly before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv and connected all the devices to it as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When in doubt...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I overestimated the size TV I needed.The squad spent extra time securing it to my satisfaction. They programmed everything so all I needed to do was to turn it on. I will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents were very professional. We are senior citizens and they were very patient with us as they explained how to use the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. On time. Efficient and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, hooked everything up quickly and correctly. Very friendly and personable while answering all my questions. They finished up by explaining what they did and how I should use the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup of my TV along with my receiver, DVD player and TiVo all went smoothly and I even got directions on setting up my universal remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't geek squad was 3rd party installers. Was very professional and fast, routine definitely down to a science.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional. Knew what he was doing. In and out. Didn't take anytime at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the contractor. He arrived on time. He was very knowledgeable, professional, efficient and polite. He was also very patient in explaining how to switch between remote devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ to the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected our TV, set up apps, explained how the remote works, and answered all of the questions that we asked, plus more. A+ to the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up the TV- sound bar- cable box- WiFi etc All in good working order. They ensured I knew how to use the smart TV and access cable as well as options such as Netflix

    I would recommend this to a friend