Customer Ratings & Reviews

The crew was professional and answered all my mothers questions and showed her how to use the new set.

Because the connection to cable of the previous TV was a little unusual, I was anticipating problems. As usual, the new TV was perfectly connected with no difficulty at all by the amazingly reliable Geek Squad.

Geek Squad came out and hooked up our New TV and got everything working good and it didn't take to long to get it done. So much better now.

If your a tech support member I would definitely recommend highly trained tech to install your tvs. They know what they are doing!!

The agent connected the devices to our existing wifi, programmed the LogiTech Harmony Elite remote, and insured we were comfortable with the features and operation of all.

Geek Squad is the way to go when you have electronics to be installed. They are very knowledgeable. I would never consider not using them for an install.

Michael and helper did an excellent job is hanging my AG9 Sony TV. I was very impressed with the care and effort to make everything perfect. Both had an excellent attitude.

We ordered a TV from Best Buy and as a Total Tech subscriber this includes installation. On the appointed day two Geek Squad associates arrived to install the tv to our pre-wired surround sound system. The lead associate and his co-associate were professional, personable and did a wonderful job for us. I would recommend Best Buy, Total Tech and the Geek Squad to anyone.

Excellent service completed very quickly. Polite and considerate technician.

The agent connected all the devices we use to this tv and saved us a lot of headaches as we are not tech savy.

The technician delivered, unpacked and set up my TV. He connected the Internet and the Satellite. He walked me through how to use the features. It was quick and easy. He knew his stuff!

I'm very happy with the TV. Picture quality is great and the guys who delivered and set it up were great. Everything was working great before they left and they took all the package material and the old TV with them.

Geek squad was able to diagnosis a problem with the Marantz 8805 pre-amp processor and replace it with a new processor in addition to hooking all the other components up working together with my Harmony 1 remote, however this has been an ongoing issue for over a year.

The agents were friendly, efficient and able to clearly educate on it’s operation. Set up the apps much quicker than we would have been able to.

The geek squad agents that came to install my 55 inch insignia fire TV it was not only knowledgeable, professional, followed Covid safety protocols, extremely helpful with other products in my house bought by Best Buy including my Orbi mesh system Wi-Fi and my older insignia and also helps with my remotes and making sure that they were connected to the TV and sound bar and also allowed me to purchase a cable that I did not have. These guys should not only get a raise but a Christmas bonus they were absolutely excellent and wonderful wonderful

SETUP TV TO MY SATISFACTION.......ANSWERED ALL QUESTIONS....VERY VERY PROFESSIONAL

The agents were efficient, friendly and knowledgeable. They set up my smarts with all my programming and hauled away our old set. They even came earlier than expected which we were glad they did.

Very Good. Fast and efficient setup. Clean with all waste material removed. Hauled away my old TV too!

The agent's did a great job, they called ahead so I was prepared. They hooked everything up and cleaned up super fast.

Two men came to set up tv were complete gentlemen. They knew exactly what they were doing and installed everything with a great deal of care. Well worth the money