Customer Ratings & Reviews

These guys did a great job delivering and installing our TV. They were very neat, organized the cable hookups, gave a general tutorial on usage and navigation and answered any questions we had about the TV.

Quick and efficient!xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Great set up. Courteous and efficient. Would recommend

I asked the installer to set up the TV so that I could access a specific list of features ( connect to cable channels, connect soundbar, bluetooth connection to keyboard and mouse, connect to dvd player). He set it up perfectly, which helped immensely in my learning how to use the TV.

The agent arrived sooner than expected! removed my old TV and mounted my new to wall. Great job!

Service was excellent, very efficient. Had purchased TV for my grandmother and had it delivered and installed. No complaints! Very friendly and patient!

All items were set up and working great. Geek team members did a great jon with set up and explaining all items to me

Team show up and time .Very polite and profecional. Im happy with the installation and quality of work

Lance Morgan and the gentlemen with him, whose name I can't recall, were very knowlegeable and professionable. They were also very friendly and helpful in explaining the TV and setup to my other systems.

The two technicians, Carlos and Michael did a great job getting me set up with my new TV and stand. Very friendly and professional!

I purchased a Samsung Q 90 75 inch flatscreen TV. It was far too heavy and fragile to trust me and my husband to install it without cracking. The Best Buy guys who installed it in my house and got it running were amazing. I was apprehensive on the delivery and installation fee. It’s another expense I hated to buy. But it was worth it. I didn’t have to worry about getting the TV home without cracking, nor did I have to worry if I had enough strength with my husband to put it up on its stand. I would definitely do it again if I made this large of a purchase.

No problems. Time expected and show up time was a little off though.

Geek squad was on time, installed and explained everything to our satisfaction, was very helpful

The agents were very professional and worth efficient in connecting the TV. I was very happy with their service

The agent kept me up to speed on his arrival time, showed up exactly when promised and set up my TV quickly, efficiently and cleanly.

The service was excellent. The techs arrived on time, quickly set up the TV and ensured all of my streaming services were connected.

The tech that came out to deliver my TV did a great job and even came back the next day to take care of unexpected issue. However, Geek Squad did not come out. It was a third party vendor. Not a big deal considering that the job was well done, but a bit misrepresented by the store.

The agent set up our TV and installed several devices. She was a real professional—knowledgeable, respectful, and a real problem solver. What a great representative of Best Buy!

The agent delivered and set up my tv, taught me how to use it. He was great. I love being able to have this as part of my total tech support membership.

The agents mounted the tv to the wall and connected it to our streaming services. They did a great job and had it all set up quickly. Well worth the money!