Customer Ratings & Reviews

Set up TV and got it going. Very nice and handled everything with care.

The delivery and set up was flawless and the team was fun to work with. Fast and efficient and showed us how it all worked.

Agents did a fantastic job setting up my new tv! Highly recommend!

Delivered, set up, programed showed me how to set up Netflix. Wore masks , shoe covers, took old tv, all wrapping from new tv. Polite, easy, helpful

Have used Geek Squad numerous times and always happy with their service. They take the time to do ot right and don't rush in and rush out. Well worth the cost.

The Geek Squad was awesome. Installed our new TV and helped pair all our devices to it. Thank you

Had my apps up and running and even connected an antenna I'd purchased from a competitor. Explained menus and remote for my new big screen TV. Weren't rushed or condescending. Great service and well worth the cost.

The two Squad members expertly unpacked, assembled and connected the TV to my system. They then configured my cable remote for the new TV and explained how to operate the TV

Delivery was made and was handle with care. Personal was very curtious.

The agents were great and very efficient and helpful. They also helped with some existing problems that I’d been having. Much appreciated

The young delivery men were so nice and very helpful. They set up the tv, connected everything and then took the time to make sure that I could effectively use the remote.

When they came they mounted the television and all equipment that came with it and made sure I understood and they set up the remote before they left

Geek Squad set up my new TV quickly, reconnected my streaming services and clearly described basic operation of new remote. Promised to follow up with me, but didn't -- which is why I gave 4 stars instead of 5.

The team did a great job. The entire Best Buy experience was wonderful and will definitely go again for anything we need that they sell.

These two gentlemen were fantastic!! They were very friendly, polite, and professional, but even better than that they really knew what they were doing. They installed my new Samsung TV, hooked it up to the internet, and my new wireless headphones, and my Sony DVD player. There was a glitch in the software, but they trouble shooted it and got it fixed almost immediately. Unless you are a tech EXPERT, I would strongly advise you to hire the Geek Squad. They are WELL WORTH the money. I never would have been able to do what they did. And they did it all in one hour and 10 minutes! They hauled my old giant TV away as well. VERY good experience! Great guys!

on site installers were great! courteous and efficient. fastest install ever!

They arrived as scheduled, on boxed and set up the tv where we wanted it, did the programming necessary and gave instructions for the tv's operation. couldn't have ask for more. great job

My new tv was installed correctly and the tech came on time

Excellent job setting up our new 4k tv getting internet hooked up and the other internet based apps. Glad we had the Geek squad to the set up..saved alot of time.

I didn't want to risk handling this TV because it is large and I am prone to mishaps with anything glass. The tech skillfully installed it and connected all the other components