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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 18,776 reviews
  • Rated 5 out of 5 stars

    Agents setup my Logi remote control.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my logi remote to provide easy access to Smart TV and a new Sony DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of the Totaltech package I purchased. These guys know what they are doing, so why not let them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an excellent experience with the installation of our new Sony 65 inch TV. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job the TV works amazing now! It's definitely worth the money to have them put up the TV in programming and not afterward about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the 2 techs. So helpful. Made sure I knew how everything worked. Got all the extras, like blue-ray player, set up and working. They were so worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on my new tv the first one that failed not so much but in the end came through for me the reason for 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best service I have ever purchased. The install was quick and through. It would have taken me hours to accomplish what the Geek Squad did in 30 minutes. The people were so very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agent Kyle did an awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had WiFi connection problems in our home. Our Geek Squad Agent Kyle helped us install a new NetGear Modem and eeros mesh system through the house and it works perfectly. He did an excellent job, competent, smart and just made it look easy. Then he went about setting up a new printer not originally a part of the work requested. He was easy to work with, professional mad fast. Thank you Kyle …. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting Geek Squad installation was the right idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV is on a stand, so wall mounting wasn't needed. But, I definitely felt more comfortable if the TV was set up by someone with expertise, and I definitely got that! He also moved my heavy stand to a more convenient location about a foot to one side, and set up my Apple TV box in a new location with no problem at all. Very happy with my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were a big help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad set up my TV and all my other devices. They explained how everything worked. They were also very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Television Mounting and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very friendly, professional and ensured that I knew how to use the television and remote controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helpful and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable technicians. They arrived on time and completed the job quickly. They had positive attitudes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did everything necessary, including a bit of tweeking and training for us old folks. Danny I think it was....and took the old TV away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came when he said he would, politely and competently helped me get access to all my streaming on the new Smart TV, even though I do not understand these connections. Very quick and helpful and I am loving the quality of the new TV. My only disappointment was that it took over a week for the Geek Squad to schedule my delivery and installation that as a 78year old arthritic woman I could not ever bring home myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job at Setting up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my TV efficiently. They explained how the TV worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 young men delivered and set up tv…thank you! They were friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the Results!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific. Set up was for a 90 year old woman who's 15 year old TV gave out. The cabinet she insisted on using was a tight fit. The guys were very personable and patient. Explained things well. She is very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very meticulous in setting up our complicated system and did a great job in explaining the operation of the product when he finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Agent Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to set up my TV was Nolan Twiss. He was fantastic: very personable, knowledgeable, kept me informed before his arrival, very helpful. I can't say enough good things about him. You need to definitely keep him!! Setup was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made my life easier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very neat and careful installation by highly competent geek squad personnel. They made sure everything was set up properly and took all the time necessary to train me on how to operate everything. What a great experience.

    I would recommend this to a friend