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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very professional and competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came were awesome.....the best part was they hauled away an old large Sony TV that was very heavy. They also helped me understand the interworkings of the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv and connected all equipment I had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and courteous and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was terrific! Very thorough and p!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad got right to unpacking my tv. Installed all my accessories and made certain they were operating properly and that we knew how to operate them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home tech great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again the guy was great & explained step by step what he was doing so I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Exceed my needs and expectations, again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ramsay tool all the time necessary to not only setup the TV, but also to make sure that all of my devices were connected to the same Wifi connection, including an Antenna, and OTA DVR, my AT&T cable, a Hard drive, and my new (BB provided) eero Mesh system. It took longer than we expected, but he stayed calm, and we worked together to make it all work, Patience is a virtue. He has loads of it! We've worked together before, and if I could, I would ask fo him on every Install. I could never have done it without him. Period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best crew (hands down)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the real deal, they knows there stuff installed my tv in no time and show me everything I need to know , they even give my there number to call if I have any question or problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK service notified me when they were in route. Arrived on time. Went right to work. Very efficient. Had it set up very quickly. Offered to haul off the old TV. Courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be more pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two gentlemen were great - they showed up, got my new TV up and running, and took away my old TV. I couldn't be more pleased with their customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set is now a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually set up my own equipment but this service was included with my TV purchase and I am glad that it did. Its nice having it set up correctly without worries of damage when handling the larger TV,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was included with my total tech. It was a must since my 77 inch tv is so large. They did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, professional team. Will use again for a variety of work in the home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick steup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 55 in TV set up. The agent was professional and friendly. He let me know what he was doing and why as he did things. He had no problems if I asked any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new TV and updated the apps that need it including my router and explained that I could use the same remote as I had for my previous set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad were helpful and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad completed the installation easily and quickly and spent some time, at my request, answering any relevant operational questions I could think of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in unboxed the tv hooked up my cable system and then showed me how to use it. They hauled away all of the trash and my old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job installing and mounting my TV to the wall. They cleaned up afterward and made sure all the remotes were working. They gave me a tutorial on how to use the TV and all the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an Excellent Job on the setup. Very Clean, guys were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic TV. No bells or whistles. Does what we wanted it to do. Sales person very knowledgeble. Delivery on time and service professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geeks did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks delivered our large television and hooked up all extras. Super guys

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Update software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unpacking and setup was great except for one thing - Geek Squad didn't tell me I needed to update the operating software. Seems basic but this is the first tv I've owned in 15 years so they were all old-style. It was my internet provider who suggested the update. The guys were friendly and neat.

    I would recommend this to a friend