Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Very professional and competent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys that came were awesome.....the best part was they hauled away an old large Sony TV that was very heavy. They also helped me understand the interworkings of the new TV
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed tv and connected all equipment I had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very knowledgeable and courteous and answered all my questions
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The geek squad was terrific! Very thorough and p!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad got right to unpacking my tv. Installed all my accessories and made certain they were operating properly and that we knew how to operate them.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
In Home tech great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Again the guy was great & explained step by step what he was doing so I could understand.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Exceed my needs and expectations, again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ramsay tool all the time necessary to not only setup the TV, but also to make sure that all of my devices were connected to the same Wifi connection, including an Antenna, and OTA DVR, my AT&T cable, a Hard drive, and my new (BB provided) eero Mesh system. It took longer than we expected, but he stayed calm, and we worked together to make it all work, Patience is a virtue. He has loads of it! We've worked together before, and if I could, I would ask fo him on every Install. I could never have done it without him. Period.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best crew (hands down)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are the real deal, they knows there stuff installed my tv in no time and show me everything I need to know , they even give my there number to call if I have any question or problem
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GEEK service notified me when they were in route. Arrived on time. Went right to work. Very efficient. Had it set up very quickly. Offered to haul off the old TV. Courteous and professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Couldn't be more pleased!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These two gentlemen were great - they showed up, got my new TV up and running, and took away my old TV. I couldn't be more pleased with their customer service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
set is now a breeze
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually set up my own equipment but this service was included with my TV purchase and I am glad that it did. Its nice having it set up correctly without worries of damage when handling the larger TV,
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation was a must.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was included with my total tech. It was a must since my 77 inch tv is so large. They did a good job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Robert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Timely, professional team. Will use again for a variety of work in the home
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick steup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a 55 in TV set up. The agent was professional and friendly. He let me know what he was doing and why as he did things. He had no problems if I asked any questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service and excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my new TV and updated the apps that need it including my router and explained that I could use the same remote as I had for my previous set.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Geek squad were helpful and courteous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad completed the installation easily and quickly and spent some time, at my request, answering any relevant operational questions I could think of.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came in unboxed the tv hooked up my cable system and then showed me how to use it. They hauled away all of the trash and my old tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad did a great job installing and mounting my TV to the wall. They cleaned up afterward and made sure all the remotes were working. They gave me a tutorial on how to use the TV and all the remotes.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did an Excellent Job on the setup. Very Clean, guys were awesome.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
What we wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic TV. No bells or whistles. Does what we wanted it to do. Sales person very knowledgeble. Delivery on time and service professional
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The geeks did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geeks delivered our large television and hooked up all extras. Super guys
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Update software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unpacking and setup was great except for one thing - Geek Squad didn't tell me I needed to update the operating software. Seems basic but this is the first tv I've owned in 15 years so they were all old-style. It was my internet provider who suggested the update. The guys were friendly and neat.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
