Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 18,772 reviews
  • Rated 5 out of 5 stars

    When in doubt...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I overestimated the size TV I needed.The squad spent extra time securing it to my satisfaction. They programmed everything so all I needed to do was to turn it on. I will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and worth efficient in connecting the TV. I was very happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up the TV- sound bar- cable box- WiFi etc All in good working order. They ensured I knew how to use the smart TV and access cable as well as options such as Netflix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Set-Up Crew Was Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole installation process, from scheduling, to updating arrival times, to arriving on time, to setting up my new TV & connecting it to my Satellite receiver, my vintage Kenwood stereo amplifier (required an RCA to optical converter, which they had on hand), and a Sanyo VCR/DVD combo was helpful, friendly, and efficient. I was left highly satisfied & impressed. If there is one fly in the ointment it's that although my refurbished Sanyo VCR/DVD recorder/player plays both DVDs & VCR tapes without problems, I cannot seem to record to either tape or DVD. I don't know if this is a connection issue, an issue with the Sanyo recorder (awaiting input from Sanyo on this point), or what but mention it only for completeness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and courteous service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set my TV on the stand and made sure everything was hooked up properly. He also showed me how to access use the remote and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick, clean and efficient........................!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing our tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He set up our tv and taught us how to use it. Excellect service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and professional. Answered all questions thoroughly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of work was exceptional. The team did a fantastic job at making with making it a clean and seamless installation. They were also very professional and did a thorough job. I wish we had gone this route sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were right on time - as a matter of fact early. The set up my TV in a timely manner, hauled off my old TV and were very patient with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv by geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was setup by a geek squad member. He was very polite and the installation was professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, fast, knowledgable and helpful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery on time, very minimal time taken with getting the job completed, explained the working of the new TV and took the old TV, Would definitely recommend this team to anyone,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guy easily and quickly set up my TV and connected to the internet. Was very kind and on time and kept me informed of when to expect him at the door. Good guy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well - but only with my help.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad should have been notified that it will take 2 individuals to install the 65" TV over the mantel in the great room. With my help, we managed. Not the best solution for retirees. The installation was simple- not mounting...but the need for 1 persons was critical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the contractor. He arrived on time. He was very knowledgeable, professional, efficient and polite. He was also very patient in explaining how to switch between remote devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service person. Knew the product and was able to easily explain how the TV worked. Was able to even explain some of the working of our TV cable service. Very polite and easy to talk with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All items were set up and working great. Geek team members did a great jon with set up and explaining all items to me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Email concerns

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with everything including Geek squad installation, only problem/issue was that I received notifications that I had entered into yearly contract with Geek Squad and that I was billed, obvious that my email was infiltrated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    As always great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, hooked everything up quickly and correctly. Very friendly and personable while answering all my questions. They finished up by explaining what they did and how I should use the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV setup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs arrived on time, set up the TV, and set up universal remotes for additional set as well.

    I would recommend this to a friend
Sponsored