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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 18,772 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who did this for me explained what he was doing as he did each step and even told me if i had any issues to just call and reach out perfect assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were extremely pleased with the install of our tv and the professionalism of the tech. He took the time to explain the new remote and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and install person Ryan was very friendly, knowledgeable, and patient with us since we are senior citizens. He explained everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, professional team. Will use again for a variety of work in the home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was exceptional and very professional... Thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These Geek Squad guys are good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were professional, knowledgable & very thorough. They quickly set up both TVs, connected them to our remotes & services and showed us how to operate them. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery & Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were gracious & knowledgeable. They set up our new tv quickly & efficiently, and answered all of our questions accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 young men delivered and set up tv…thank you! They were friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modified order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent I spoke to was very helpful and did exactly what I needed to get done. I expanded my order for a new stove to include getting rid of the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men came and hooked up our tv. They were very polite and nice, explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out, set-up the tv, even set up our antenna. They were very knowledgeable about the tv we bought and offered a few pointers with features. Things went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and thorough instalation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ken from GEEK SQUAD was so nice and terrific to deal with in every way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fan for Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad install and mounting was prompt professional and friendly. Great job.. Glad I joined Geek Tech Club!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the third attempt over as many weeks to deliver The LG Nano TV. Not the agents fault but a "warehouse" problem. The agents were great ,arrived on time but ran into problem placing it on stand because the legs of TV are much wider than earlier models. While I had ordered a 65" that model was suddenly not available. So I received a 75 " for the same price . So the guys had a lot of work to do putting the TV where I had planned on it going. They were great! The agents did pair it to my Comcast remote instead of the LG remote which I need to know how to use inorder to adjust settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was very courteous and efficient. He even hooked up our old DVD/VCR player so we can easily watch our old tapes on our new tv. Could not have asked for a better installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and easily done. The service personal were very professional and knowledgeable. They willing answered all questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fun was had by all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set up was flawless and the team was fun to work with. Fast and efficient and showed us how it all worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geeks did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks delivered our large television and hooked up all extras. Super guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy and saved my back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I got this install. Tv was too big for one person. And Geek squad had it up and running and connected and set-up in no time. So much easier then doing it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roland is a great asset to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roland was tremendously helpful and knowledgeable. The best technician I have ever had from Geek Squad. He was super friendly and explained the steps while installing my TV, as well as walking me through the new remote navigating the channels. Linda

    I would recommend this to a friend
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