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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad is reliable, third party is not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen, Dan & Chris I believe, did a great job and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was knowledgeable installying new components

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    / Agent was very professional and accommodating. Set up new sound system and DVD player and Apps on my Smart TV and walked me through working these items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love or Sony TV. It’s a great product the sound and the pictures are fantastic. My husband and I are enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up a 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend and I previously put my Samsung 65" TV on a cabinet which was the final location. They repositioned the TV so they had access to replace a cable and setup the audio and video functions. Everything was working correctly. They even looked at my external "Alexa" which hadn't worked since Spectrum replaced my modem and router. It took a little time but finally got it working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great knowledge piece of mind and they do it right. What more can you ask for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sauly Likes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional everything got done all at once from installing my tv and my soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and support in addition to a great TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick, friendly and thorough. They were able to remove my old TV and setup everything with my new one in under 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV woks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called in the Geek Squad to connect my TV to my new AV receiver and to update my universal remote. My agent, John L., did a great job of setting everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and hooked up all my accessories. They also took away my old tv. Very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly professional with great knowledge of product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TVI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was quick and efficient. Very satisfied with his work. Nice guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful for Alan's patience. Took his time and did a good jobl.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was knowledgeable, informative and pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ian and associate were great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ian and associate were great. They were on time. Installed and setup my TV safely and accurately. They explained features and operations in an understanding manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time, quick, and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered my new Samsung 75" Q90T Smart TV. It is a large TV and on the heavy side. Two technicians delivered it, set it up, connected my new Samsung HW-Q60T 5.1ch Soundbar and took the large box in came in with them when they left. They were on time and were quick and thorough. I was left to sign in to Netflix and Prime TV and also to set up my remote control on my DISH system. I could have not done it alone as it is really a two man job to install one of these. They installed the stand and set it on my entertainment center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, timely service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and quickly installed our purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad knew what they were doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again the people who installed my TV were knowledgeable and explained things to me so I was comfortable using my TV when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defintely well trained and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were on time, they were very skilled and careful not to damage walls when they were accessing the cables that needed to be replaced behind my tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad provided hassle free set-up of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geed Squad met expectations. Delivery was on time and the two gentlemen worked together efficiently to set-up the TV and answered any questions I had. One recommendation would be for the technician to explain the set-up options he chose by and why.

    I would recommend this to a friend