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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad means excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV and connected devices safely and professionally while explaining what and why they were doing certain things!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad provided hassle free set-up of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geed Squad met expectations. Delivery was on time and the two gentlemen worked together efficiently to set-up the TV and answered any questions I had. One recommendation would be for the technician to explain the set-up options he chose by and why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased with our choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are very pleased with our new set. Picture and sound are great, a very noticeable improvement over our old set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your crew was very professional and courteous and did an outstanding job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit delivered was defective and delayed the install. Had to upgrade the model as the original was not available. When the replacement unit arrived all went smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV exceptionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and courteous and everything worked when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer and installed my new T. V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the work done by the Geek Squad, especially how they went out of their way to make sure all of my requests were completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation went well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my T v to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV very efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed and set up my TV quickly and insetructed me on how to use the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad dId It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was connected and setup quickly. The Geek Squad Representative was courtesy and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team set up tv with minimum fuss and did a high quality installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers were on time, very efficient, and very pleasant. They worked fast and cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. Went above and beyond. Would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and the TV is very nice for the size that I needed. The Geek Squad did an excellent job of install and set-up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Swuad mounted my tv on the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely nice. Knew what they were doing. Were patient And explained things to me. A great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was pleasant and programmed our universal remote so easily. He answered all our questions. He did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By bundling delivery and Geek Squad service, I saved the delivery cost. I definitely recommend the GS, especially if you are not particularly tech savvy. They were on time, friendly and tidy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY NEW TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales representative very knowledgeable and friendly. Geek squad person/installer very knowledgeable, friendly and was very quick to install. Overall great service and a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation. No issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and were very professional and knowledgeable. They completed the installation quickly and helped me understand how to operate my new television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Best Buy delivery and Geek Squad set up makes getting the tv up and running, with devices connected, as easy as opening the door and staying out of the way. Great service!

    I would recommend this to a friend