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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 18,772 reviews
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job installing and mounting my TV to the wall. They cleaned up afterward and made sure all the remotes were working. They gave me a tutorial on how to use the TV and all the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer made this look so easy. He knew exactly how to get right into the studs quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the tv and connected everything. Then he showed us how-to operate it and made sure we didn’t have any questions before he left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get a geek to install and explain set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed by a 3rd party not a Geek. He did a good job but was hard to understand. The installation was good, but explaining the setup was a little problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an A plus job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job wall mounting my TV and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyed your help with the purchase and set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done Best Buy on the TV and the Geek Squad on set up and showing how to get the most of our new TV. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my TV and connected the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought my replacement TV and connected the sound bar, quickly and efficiently. They were pleasant and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and effective…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed our old tv and installed our new one very efficiently and verified that our cable box connection was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home installation - wall mount TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous, on time and great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really knew his stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with my set up guy. He connected my youtube and youtube tv apps also. He knew the tv menu like a pro. Super nice guy, professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the job right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and friendly Geek guys set up my new LG tv quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. Professionally installed and setup my tv with supported devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy way to be up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly set up TV, connected to Ethernet, sound bar, and Blu-ray. Made basic picture adjustments. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean setup. Removed my broken sony and replaced with working Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to my home connected, installed and programmed my new 55"TV. They also showed me how to access features easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great Installers and Troubleshooters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV on a TV stand and made sure everything worked properly. After a few days, there was a problem with the set, so the same agent returned to perform troubleshooting. He determined there to a hardware problem in the set, and he guided me through getting a replacement. The new TV was installed (a different tech was assigned) and it works perfectly. The problem we had was with the hardware, not the installer; it was he who ensured everything would be up to our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected all my devices. Did an excellent job. Very polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an install for my grandfather in his 90's. He was very happy with the service and liked that the installer also hooked up his DVD player as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about how great these two were. So nice, so professional and took a lot of time with us to make sure we understood how to use so many of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV very efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed and set up my TV quickly and insetructed me on how to use the equipment.

    I would recommend this to a friend
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