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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 18,772 reviews
  • Rated 5 out of 5 stars

    House

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team Work done All equipment up and working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryan was jam up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was amazing, he hooked everything up, my dad was so happy. thanks ryan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV with my surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony Bravia is all I've ever looked for in a TV. Picture and sound is awesome!!! Can't wait to see the new QD TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed assistance getting my tv and other video components all hooked up and running smoothly. A geek squad member came over and had it up and running quickly. I appreciate the service they offer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting over 2 weeks I finally got the TV delivered and installed. The only problem is turning it off takes several tries. I press the off button but it comes back on in 30-90 seconds and says to press any key to continue. I press any key and the TV turns back on. I press the off button again and it finally turns off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team from the Geek Squad, they knew what they were doing, were very neat and personable! Great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Installed quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice guys. They were very professional. My TV is wobbly on the swivel stand, so I am going to request they come by and check it for me again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, sound, color is good. The job was well pleased. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that set up my new TV was great, Had a problem but they were able to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the job as expected

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and a job well done! We will use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Delivery and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work— connected and tuned the TV to perfection. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, prompt, knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeremiah is the best Geek Squad employee ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't rave enough about the service I received from Jeremiah on setup of my 3 TVs, Peloton Tread+, and wireless printer, plus installation of an eero mesh network this week! After a disastrous Saturday due to lack of service from Spectrum, Jeremiah outdid himself by rescheduling for the following Wednesday and completing all of my setup in an hour and 15 minutes. He did an excellent job explaining how everything worked and, 48 hours later, everything is still working flawlessly. I wish all service providers hired professionals like Jeremiah!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job. They worked quickly and efficiently and everything has worked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called ahead, were on time, professional, courteous and patient. Very knowledgeable and performed seamless installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and neat install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was helpful and very efficient with our install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation & Instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and instruction for the TV was basic because it is a basic TV but the person BestBuy or Geek Squad had come to my home made me feel safe, informed and happy that I chose Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my tv and gave us a lesson on how to access all our apps Great job!!! Geek Squad keep up the good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was excellent and showed how to use the smart TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RESPECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional Service. Knowledge, Skill, and Attidude makes the Geek Squad Exceptional.

    I would recommend this to a friend
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