Customer Ratings & Reviews

Service was great with putting together a cabinet and setting up a television, friendly knowledgeable staff

Outstanding Service. First TV arrived damaged (not the fault of the delivery/setup guys-the exterior box showed no signs of damage or abuse). They promptly delivered a replacement and comped delivery and setup (on my entertainment center) and set it up to work with all my peripheral devices. Took time to explain features and answer my questions. Friendly service, quick work, very knowledgeable - a great experience. So happy I opted for setup by Best Buy

I've used Geek Squad many times with the changing of technology and upgrades in my home. The staff are always punctual, polite, professional, and efficient. I'm thankful for their help in always saving the day when I buy something new. I will continue to use them and refer them to others.

All the equipment was installed and connected to each other. The old equipment was removed and recycled. All the remotes were set up and we received instructions/training on how to work everything. Couldn't have done it without their assistance!

Although I was a bit skeptical about Total Tech and the offer to deliver and set up my TV, I was pleasantly surprised. The process was simple. The schedule had a huge window but that started to narrow down the night before. The guys called and offered to come early after an earlier appointment was cancelled. They arrived as expected, were vary professional and helpful. They worked quickly and knowledgeably. They let me know what they were doing and showed me how to use the remote. It turned out to be great service.

There's no way I would take on mounting this TV on my own. The Geek Squad technicians did a fantastic job with the install and the tutorial on how everything works. Super happy with the purchase and the professional staff.

The agents installed my tv and were very professional. They made sure that everything was hooked up properly.

Michael was very patient and knowledgeable and reviewed everything with me. I continue to be very pleased with Best Buy and with the Geek squad.

All's well and good. I am so grateful for the Geeks expertise and their helpfulness in answering questions and explaining the equipment.

Two very capable guys installed everything needed for our new TV to operate properly. They set up the remote and installed our devices to the TV. All of this was done in a matter of minutes. They made sure we were able to operate the TV before leaving.

Agents arrived at scheduled time, set up tv making all connections and checks, removed old tv. Great service!! Very prompt and efficient.

the agents hooked up tv set up all options, answered all questioins, ,very courteous,knowledgable friendly

The installers took great care to set up my tv, were very polite, professional and on time. The set up was involved and they did a good job. I was very satisfied with their performance.

he knew the tv very well. set it up and showed me how to use it.he has very thorough and did an excellent job.

Did a great job On time and very knowledgeable and efficient

The agent set up my TV and remote, explained how to use both.

The Geek Squad agents were very professional and helpful. They made sure everything was working correctly.

Love our new LG 55 inc TV ! Upgrade fro 5 year old set, Best Buy out did themselves with the Geek squad team that did the install! Mae our day!

The team setup the new TV and hauled away old (very heavy plasma tv). They we excellent! Extremely professional, efficient and effective. Had it all completed in 20 minutes. A pleasure to work with.

set up perfectly after a couple of attempts. The Geek squad was so nice did not worry about minute damages that were fixed very quickly