Customer Ratings & Reviews

The agents did a great job. They connected my TV to my other devices e.g., Dish box, DVD player , sound bar and set it all up to work seamlessly

Josh and his helper with Geek Squad were terrific with the installation and set up. Ashley in the Willowbrook store was most helpful in guiding me to make the best purchase decision for me.

Geek Squad notified me 15 minutes before arrival. Staff was knowledgeable, efficient, and courteous. Everything was connected correctly and quickly. Well worth the money for this service. Would highly recommend.

Great professional very knowledgeable!! Left everything neat and clean!!

The Geek Squad representative showed up on time, was very knowledgeable but explained everything in an understandable way, quickly set the tV up and ensured that my wife and I knew how to operate it and get the most out of it.

I had two of the most incredible and knowledgeable team come into my home and set up my Tv They hooked up the internet and tv provider in less than an hour They were the best

We are elderly and definitely not up-to-date on the new gadgets. The Geek Squad guy took the time set up the Roku on the new TV and explain how to use it. He was pleasant and knowledgeable. It's definitely worth the money to have them take care of it.

The Geek Squad set up my TV and speakers quickly and perfectly. The gentlemen were very professional and answered all of my questions. I’d recommend to anyone.

The gentleman who installed the tv mount was knowledgeable, personable, and professional. He involved me in the process and explained what he was doing/planned to do. He also used terminology that I could understand as I am not the least bit tech savvy.

I highly recommend Geek Squad services to set up new devices and services. They are professional, efficient and very knowledgeable. They demonstrated how to operate the equipment and answered all my questions clearly Great people too very personable

ken was a great installer and instructor in learning to use tv. had great teaching ability so i could use new tv and remote. Very understanding in our needs. Thank You Ken

The team that delivered and setup my new Samsung TV were great. They unboxed, setup, programmed the TV and linked my Samsung soundbar. Answered all my questions and removed all packaging materials. It was great. Would highly recommend using the install service over trying do it yourself.

They connected the new tv and ps4 to an old (outdated) cable box and remote and an even older Bose system, and they all work fantastic. The tech went out of his way to research the old cable remote and made it very simple to run the entire system.

This Geek Squad employee is a true asset to Best Buy. He is professional, knowledgeable, friendly, prompt, and quick. He had clear answers to all of my questions, and was very informative. I will request him if I am ever in need of the Geek Squad in the future.

Great job on the tv installation they took great care of my walls wiring was excellent as well

The installation team installed my new smart TV and taught me how to use the TV remote in conjunction with my cable remote.

Great service! Knew what they doing! Professionally installed TV quickly without any problems. Very pleased!

Delivery was on time and set-up was completed in less than 15minutes. The Geek Squad agent cleaned-up the entire area and thanked me for my business. Plus….totally pleased with the TV purchased.

My 32 inch tv is great for a home office. I did not want a big tv. I had the geek squad pick up my old heavy television because I am not strong enough to take it down the steps myself. They are able to recycle your old tv and bring you a new one. It was pricey but I only signed up because all the older guys I know have back issues and are not able to lift. Assembly comes with the delivery so I just got them to hook up everything. In the future I will probably put my tvs together. Goodwill would not take my tv because it was not running. If you need someone to lift up your old box tv they will be able to help get you set up!

The guys did an excellent installation!! All I expected was them to bring the TV in and connect cable and ROKU to it. They went beyond!! Installed to my stereo system for excellent sound. They explained all of the remote changes to me!!