Customer Ratings & Reviews

Christian was very knowledgeable and arrived on time. He explained how YouTube tv worked and made sure I understood how to find it in the apps. He also said if I had problems with tiling, it could be we would need a new modem because I was still using the one from Spectrum and I had 3 tvs, an Alexa, a Ring doorbell and my phone all on it.

bought a 55inch 4k tv from best buy. They delivered it set it up connected all my wifi,router, and checked for updates. all for $99!! great service, great price, u can't beat it!!

The squad guys showed up on time, went about their work applying their experience to programming the Comcast remote and cleared the box when done. There was no way I could have done this with only my wife helping. They definitely had the experience to get this job done professionally.

The technician arrived on time, studied the place where the TV stand was, and then brought in the box. He was careful with the technical details and explained everything clearly. He was also mindful of the aesthetic of the placement. He was very efficient with the installation, which was done in a short amount of time. He had helpful technical suggestions. In addition, he was respectful of my home: moved carefully around the furniture and wore plastic booties to spare the carpet. He was courteous and cheerful. He made my day!

The 2 Geek Squad techs that came to my home were great wore their masks, shoe covers, very polite. They took down my previous plasma and removed from my home, unpacked and set up my new TV, one of the the techs did a outstanding job neatly rolled excess wires with zip ties, and electrical tape in the back of TV. The other tech installed my apps for me, hooked up sound system, and blu-ray player with my universal remote. They left no mess behind, even discarded large empty box, and Styrofoam packing for me.

I highly recommend. when you make a big TV investment you want that equipment set up to supply the best image possible. Also, a DYI you risk making errors, and it's a more than 1 person job. Team on my set up was on time, professional and fast. Worth every penny. Nice people.

Zeek was right on time. Knowledgeable soft spoken gentleman. He carefully brought my TV and set it up. He turned it on and showed me the operation of the different channels and controls. LeoN FL

Agents were knowledgeable, friendly and clean. I was given a training session for the new remote and the options it offered. They took my old TV and placed it in my car to take back to Best Buy.

The team installed and set up new TV. They made sure to show me how to use it and they removed old Tv.

TV placed on stand and connected. Antonio and Evan took their time and answered all of my questions, explained everything so I could understand about the smart TV and control and gave me time to write some of t down. They did not rush me, make me feel stupid or anything negative. Both were delightful young men, patient and friendly! I have a friend that will be buying a new TV and using the Geek Squad to have hers mounted on wall.

The agents who came to install our television were professional and friendly. They knew what they were doing and made us feel comfortable as they set up and explained how to use the remote. We’re both 81 and not too tech savvy but we could do the things they showed us after they left.

Thank goodness I received the setup from the Geek Squad. I never could of handled myself. The TV delivered was broken right out of the box. I woudl have spend hours thinking I was setting something up incorrectly, but they knew, and then took it back, and arranged for another one, and they called me to set up the delivery and install of a new TV. Other than the unfortunate 2 additional days without that TV, they took care of all the issues and when they came to install the new one, it was the same tech so he knew the issues, and they did a wonderful job hooking it, and al my components up as well as the FIOS remote set-up and even giving me a tutorial on how to handle the smart features of the Samsung TV.

Thank you to Philip and Jose from Geek Squad in Southern California who helped to resolve my delivery issues and get us all set up. After a much anticipated delivery, the two agents showed up with my new television, connected, and set up my new Sony BRAVIA A9S flawlessly. They made what was an unpleasant situation easier, and I am thankful for their ability to resolve an issue and simultaneously exceed my expectations with my new purchase!

Gentlemen did a great job delivering the TV, setup, everything was explained to me.

Very professional in their service. Helpful and knowledgeable.

Geek Squad installers showed up on time, wore shoe covers so they didn't track dirt into my house, and got the job done efficiently and correctly, all of which I appreciated. Both installers were friendly and were happy to show me how the new TV worked and how to use the remote.

Really like the new 85 inch tv. Football looks great on it. Can’t wait for hockey season. The two guys that set up the tv were super nice and answer all my questions. Now we need a sound bar.

We could not have asked for a better TV product or installation process. Installers were very knowledgeable, efficient and helpful.

The geek squad is always so courteous, helpful, and knowledgeable and were able to get all our new tv connected to our older receiver and surround sound system along with our record player and CD player (yes, we still use those) in a short amount of time so that we did not have to learn a lot of new technology.

The agents set up and installed all the devices. They instructed us on how to use the remote, being very patient with us! Agents were very knowledgeable and friendly. Great job!!