Customer Ratings & Reviews

The crew was extremely helpful and professional. I can't recommend them enough. Was worth every penny to have my home theater hooked up right.

The agents set up my tv stand and television and showed me how to operate my television they performed outstanding service

After an unsuccessful installation by a 3rd party installation, the Geek Squad came to listen to my concerns, analyzing the situation and proceeded to properly set up the TV to my requests.

The agents went over everything perfect ! Made sure I understood the operation .

The agents called ahead and were on time. They set up the tv to my cable provider and internet and further helped adjust the tv settings. It was done quickly and thoroughly AND they took the boxes away. It was a pleasure and I would call them again.

Very quick set up and removal of all the packaging. Above excellent service.

On time and courteous. Knowledgable and fast. Excellent alternative to self install for older people. Especially for a tv this big.

The Techs were very professional in delivering and setting up the new TV. Extremely knowledgeable when I had questions for them.

The techs showed up on time, they were careful and courteous in our house and during the set up of our new tv. When completed they hides us through the personalization process and provided us with valuable visual aids to be certain we would get full access to all the features of the tv after they had left.

The agents were on time. They unpacked our TV and quickly disposed of the garbage. They set everything up and made sure everything was working correctly.

The technician was thoroughly familiar with the operation of this TV and set my preferences quickly and made adjustments to color to provide a vibrant & realistic picture. The technician set up needed apps and connected my peripherals (sound bar, cable box, Xbox and DVD player). Service was excellent, professional and courteous.

They delivered and set up for me. Courteous and informative about my new TV. Great care.

The Geek Squad tech left a message on my answering machine the day before to confirm the delivery and setup. He called the next morning at 7:50 to let me know that he would arrive in 20 minutes. He did. I was so pleased that a scheduled time was honored by a service representative. He and his partner worked together to unpack the TV, attach the stand, and set it up with my cable in minutes. They were both very polite and personable. I was happy with the entire experience since I was unwilling and unable to do it myself. Way to go, Geek Squad.

Best Buy guys delivered and set up a 98" TV and sound system. The box for this TV is a beast. I was very happy to have Best Buy do the work. While setup was free for me, it would be well worth paying Best Buy to do. Delivery people were friendly and efficient. I am a satisfied customer.

I connected my Google HiSense to my WiFi. When I streamed from the Internet the picture was clear. Then I returned the TV to DirecTV. The box won’t go away no matter what setting I try. It does not appear at all when I return to the Internet. The info is telling me that the channel is Frames Per Second 60 Hertz which is fine but it doesn’t disappear. I called Geek Squad and they blame DirecTV. But the DirecTV person plugged in their little TV. There was no box.

On-time to install and kept us informed about his arrival. The installer was knowledgeable and fast. Everything went as planned. No problems.

This is 49 inch Samsung is a wonderful product. The picture quality is amazing , end it is an extremely user friendly television m.

The Geek Sqad was amazing!! They quickly set up my tv, then took the time to show me how to use the remote control so I could access my Dish network, as well as my streaming services. And they took the trash, including that big cardboard box with them!

Friendly, professional technicians. Knowledgeable, quick set up and easy to understand instructions.

Enrique installed and set up my new TV. He was great and so patient, explaining how to work the remote and how to get to Netflix, reviewing steps over and over for me until I understood. I was very happy with my Geek Squad installation!