Customer Ratings & Reviews

Agents called day before and day of delivery! Had tv in oxed and set up in no time. They were very helpful with settings!

The Geek Squad was very helpful delivering the TV, setting it up, showing me how to navigate with the remote, and answering my questions. They went through it all quickly, so I had to have them re-explain a few things, but they were patient, friendly, and accommodating.

Great service, very knowledgeable. Did an excellent job setting up the TV and programming the remote control.

The agents (Blake & his assistant) did an excellent job of setting up my new LG TV and LG soundbar system. They worked very efficiently in getting my system set up and running. Blake thoroughly explained how to operate, and navigate the new TV, with the two different remotes--cable & TV.

The installation was fast and very informative. Any questions I had were answered before I even asked them. The installer was very professional and polite.

They were here on time and the setup was very quick. Samsung TV has a very good picture.

The two nice agents showed up promptly and did all necessary work, as well as clean up.

The installer had the TV up, running and setup faster than I could have got it out of the box. :) Well worth the money!

The 2 Geek Squad agents delivered our new 55” Samsung TV, hooked the cable box and external speaker. They connected the smart TV to our Wi-Fi and set up some of our streaming services while explaining the procedure to us. They patiently answered questions we had regarding the the features of our smart TV. The agents were professional, efficient and courteous.

Everything went well I am happy with my purchase. The tv works fine

Dealt w/ 2 Geeks due to BB selling us a TV not as advertised (key components were missing) that was discovered when 1st Geek crew arrived. That team was frustrated too but professional and went-to-bat for us back at the store. A different Geek did the final installation when the replacement arrived (belatedly), did additional installation of a FireStick and an old Panasonic DVR/VHS unit w/ aplomb and pleasantness.

The installers were very professional and did a fantastic job installing the mount as I wanted. They were very considerate and cleaned up everything!

Josh set up my TV quickly and without a hitch. He clearly explained everything, making sure I understood each item before moving on to the next. Josh was professional and friendly; excellent demeanor. He moved the old TV out - which wasn't easy as it was old and very heavy; had to be moved out via the patio and backyard because it would not fit through the patio door leading to the inside of the house. Josh is top notch!

The service man was courteous and cleaned up when finished.

The guys installed my Denon AVR 2800 receiver and my LG 77 inch G4 tv to my existing surround sound speakers. They demonstrated how to navigate the remote and were very professional.

Easy to use and great image on the screen. Sound is very good and screen commands are fairly easy to use. I have comcast and the controls talk to the set very well.

The Greek squad did a great job connecting to tv and phone.

The agents were fantastic! Tv set up was flawless and they adjusted my surround sound for the ultimate effect. Very friendly, professional and cleaned up everything.

The Geek Squad did a fantastic job of hooking up my new LG TV and it’s related components (Xfinity cable box, Blu Ray player, and soundbar). They patiently explained the functions and hookup of the TV and answered my many questions about the controls on the new LG TV. They hauled away the box for the TV with them. One fewer step for recycling for me. I was hesitant at first to get the installation service but in the end it turned out to be worth the money. The installation team was extremely kind and courteous!

The Geek representative who set up my new smart television was excellent, as well as informative. The set up, as outlined in the new tv manual, can take awhile, and the Geek sped through it with ease, clearly having done this many times before. I have no idea how the average buyer can follow all of the enclosed instructions but that was not my problem. My tv was set up quickly and professionally, and that made me a very satisfied customer.