Customer Ratings & Reviews

The agents were very professional and good at their job. They measured my TV stand and said it would be slightly short for the TV legs so they were a great help in trouble shooting and using my coffee table to put my TV on for now. They hooked up my Blue Ray and got all my apps up and running. They also connected up my sound bar. I asked any and all questions and they were kind and answered them. I give the a 5!!

My set up of TV, sound bar and DVD player was done before i could blink an eye. The 2 guys were professional and made sure everything was correct and i understood how it worked. Very respectful of me not being tech savy!

Guys that came to set up were awesome great team did all that was needdd and answered my questions

This is the second TV delivered and set up by the Geek Squad, and once again, I was happy to have this service. The guys had the TV in place and setup in record time. I'm so glad I was introduced to TotalTech advantages, and will continue to enjoy the benefits that having tech professionals ready, willing and able to help me with my tech purchases.

I've been so busy moving in and decorating, etc., etc., that I've barely had a chance to watch it yet. But, when I do get a chance to turn it on, the picture is Amazing for a smaller size TV.. I was convinced that I would have to buy a much larger TV to get this quality of a picture & detail. Can't wait to be able to have the time to watch several movies both streamed from Disney+, Pureflix, Sling TV and Movies on my Samsung Blueray/DVD Player on this Screen as well.

They agent were professional, very knowledgeable, worked well together and most importantly they were on time.

Jelly did a great job setting up my TV…fast & efficient. She answered all the questions I asked, with patience.

Dan provided excellent service. He arrived on schedule and showed us options on our new Smart TV. We both had the opportunity to demonstrate that we knew how to operate it before he left. Very friendly & customer service oriented.

The two technicians did are great job setting up my 82 inch TV and also setup my bose surround sound system.

The technician was totally knowledgeable and very professional. He set up my set and addressed all my technical issues. My wife and I were very happy with the service.

The install crew was professional and courteous. They also answered all my questions before leaving.

Purchased a 75 inch flatscreen and had Best Buy provide the installation and setup. Geek Squad arrivef when promised, unpacked everything, mounted the tv, set up Surround Sound with receiver and even the X-Box!

bought a 55inch 4k tv from best buy. They delivered it set it up connected all my wifi,router, and checked for updates. all for $99!! great service, great price, u can't beat it!!

The individual who installed my 65' TV did an excellent job. He connected my external sound bar and my DVR to the TV. He also transferred the remote to my Xfinite remote. The brightness/picture quality was set to standard for better durability. He was polite and helpful.

GS arrived on time and worked quickly. They showed me how to use the features after settling up the tv. Thanks again, GS.

The agent mounted my tv and showed us how we can hire someone else to hide cords.The install was great. What we are EXTREMELY UPSET about is that we bought an in wall cable con power gromme, but decided not to use it. We never opened it, and we decided instead to install another outlet by our wall mount. We attempted to return the unopened equipment but it was after the 15 day limit and your staff was inflexible and would not let us return THE UNOPENED UNUSED EQUIPMENT THAT YOU COULD RESELL!!!! We HAVE BOUGHT THREE TVS FROM YOU AS WELL AS SPEAKERS ETC. Well over $1000 dollars and your staff would not let us return UNOPENED merchandise for $80?!?!? No respect for your customers. The manager didn’t even look us in the eye. We are extremely upset and will never shop there again. We left the unopened unused merchandise for you all to RESELL. Enjoy your double sale of $80. You lost a customer and we are not going to be quiet about it. Geek squad was great. Your in store return manager and inflexible policy was The WORST.

Great crew. They assembled the TV on the stand, situated it on my entertainment center, and did all box hookups and remote syncs, efficiently and correctly. Very polite and professional. You can tell when people care about the job, and they did.

The Geek Sqad was amazing!! They quickly set up my tv, then took the time to show me how to use the remote control so I could access my Dish network, as well as my streaming services. And they took the trash, including that big cardboard box with them!

Installers were careful with home theater connection to NEW LCD

The 2 Geek Squad agents delivered our new 55” Samsung TV, hooked the cable box and external speaker. They connected the smart TV to our Wi-Fi and set up some of our streaming services while explaining the procedure to us. They patiently answered questions we had regarding the the features of our smart TV. The agents were professional, efficient and courteous.