Customer Ratings & Reviews

Robert and Truman was Awesome, these guys came in and set everything up perfectly and answered any questions or concerns we had, They made sure the TV was working at its best including the setting for the best picture quality. Keep up the great service.

The agents connected the router to the internet, set up the computer, installed some software in the phone and the computer, connected the streaming sticks on all the TV's and set up a new TV. They worked quickly and efficiently.

The agents deliver and setup my 75’Samsung 8K TV quickly and had me up on running in no time

Installers did a great job and were helpful with set up I’m not sure if the installers were geek squad or not but I was satisfied with them

The service provided was excellent when they came in it’s just couldn’t do together appt for not washer dryer and tv install and also install took a few appt that wasn’t connected between what I got and what showed for dispatch team but at last it was done right.

Justin Carter from Geek Squad was beyond excellent! He got me all hooked up and taught me how to stream with my new TV. And Justin did not talk down to me because I am a senior citizen and far from tech savvy! That's so wonderful! I wasn't afraid to ask questions. About six months ago, I bought a new computer from Best Buy and the tech was awesome too! You have a wonderful team!

The installers new exactly what they were doing. They installed a 65" with sound bar in the family room and a 40" set in the office and all work was performed professionally and neatly in approximately 1HR. I would definitely recommend the Geek Squad for future installations as I have used them in the past and the service is always consistently above average. Very satisfied

The installer came on the assigned date and very efficiently and courteously assembled and installed the TV set.

Our agents were amazing! When they realized the tv we purchased wasn't going to fit in out space how we needed it to, they found a replacement that very day, returned the first tv and then brought back the replacement and set it up. And they were super friendly!

Assembling a smart TV is more than a plug and play maneuver. There is a lot of expertise involved in coordinating the multiple remote units and components of a home theater. All this was done properly and promptly. The technicians explained and demonstrated all of the various features of the system. When a few minor problems remained after the technicians left our home, a quick call to the online Geek Squad help line resolved all issues.

The Geek Squad men were absolutely wonderful in how they set up our new television, Besides that they informed us totally how to run the television and they were very personable.

The guys did a great job setting up my new OLED and showing me how to use it and explaining various features. I just switched from long term Samsung user to LG so have a learning curve on the menus .

Erik had recommended the Sonos sound bar to work with my Sonos speakers to create surround sound in my living room and a swivel TV mount. A quick installation & Erik explained my system to me. Easy to understand. Professional and very nice. I love my sound system and how it works with my TV. Highly recommend Geek Squad. They are able to recommend systems that will work best in your living situation. Thank you!

the squad was wonderful professional and courteous..Explained vvarious situations. Felt confident and secure.. set the tv on the stand. It was perfect. Thanks Geek Squad for being kind to us elderly folks with little technology. know how.

Excellent service and support tv setup perfectly no complaints

The agents connected my TV and explained the pointer (the name is gone) to me. I had disconnected the DVR after they left last time and had it where I couldn't even get a station. So it was a very simple problem for them. The biggest problem for them was explaining everything to me. I am so upset that you can't get a DVR that will tape while watching TV.

I purchase a 9500 Samsung curved TV and a mount and had an excellent geek squad member set it up entirely and program the remote.

Just what any electronically challenged senior wants to do....spend an hour or so setting up and installing a 55 inch TV....NOT... THE GEEK SQUAD delivered, installed the TV, set up the programs and menu, ensured we were up to date on the operation, happy with the sound, and the picture. Pleasant, professional staff as always. The easiest 45 minutes I ever had installing a tv thanks to the GEEK SQUAD.

Techs did a good job and cleaned everything up. Very knowledgable.

I have used Geek Squad for many years and I am never disappointed. They were friendly and professional. If anyone needs help these are the guys to go to. They set up, explain, and help you understand your new device. I always recommend this service.