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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 18,776 reviews
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the installation of our tv and would not hesitate to recommend this service again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very professional and helpful, he connected the TV and explained everything to me, and an added plus he was very pleasant, very satisfied with the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad showed me how to do everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the performance of the Hisense tv, especially the sound. Kenny was extremely efficient, helpful kind as he set up my tv and showed me how to navigate programming and streaming for the first time. Two young geek squad members were very good in setting up a fire stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, apologetic for being late due to high demand. Very quick and thorough in the setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here on time and the setup was very quick. Samsung TV has a very good picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv and soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our 85” Roku Tv and a Sonos sound bar with no problems and it was a speedy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very professional. They answered all my questions and addressed mine concerns during the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were knowledgeable and very helpful in explaining my TV and soundbar operation. They cleaned up after themselves and even left their business card for us if we had any questions in the future. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and installed my tv and soundbar. He was very nice and efficient. Worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money spent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who delivered and set up the new tv was perfect!! He took the box and was in and out so fast!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a tv installation to set on a cabinet and included taking away my old 55 inch tv. Geek squad came on time with the tv. Set up was fairly easy with the agent programming the tv and the remote. I did have to adjust the color on the tv from the factory settings but it has worked well. I really like the Samsung tv's and this is my second large Samsung tv. Having the total tech membership I got the tv at a discount as well as the installation. A definite plus having them do the installation although I'm sure I could have muddled through it. This way all is set up to my needs as the agent has the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable tech. The whole process was super easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were A+!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, warm, expert, thorough, and patient. It was a pleasure having them deliver, set up, and explain how to use my new TV. They removed my old TV as requested, and completely cleaned up the area where they were working. Superb service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome delivery process. The techs set the TV up super fast and instructed me on the operating procedure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mount for the location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin from Geek Squad installed perfectfully measured. Then advised on all the features. Extremely knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home set-up is well worth the cost. They deliver - no trying to get it in the car or having sensitive electronics rattling around in the back of a (borrowed) pick-up. The techs unpack from the bulky box, and set up the TV. This is at least the second TV I have had BB set up, and I appreciate the service as well as the personable techs who do the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job! Careful and great initial setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! Careful unboxing and setup. Initial setup of tv features was good and got soundbar and Roku working correctly. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and friendly installation and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly installation and set up. Zack and Brian performance was outstanding in terms of knowledge, skills and ability to explain installation, set up, and operation of the Home Theatre system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad is extremely well worth the extra c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two tech people were fantastic. They were friendly and very knowledgeable. They connected the sound bar and all of the streaming services we have. They also explained accurately the functions of the tv control device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to put up a tv. By having geek squad do it. A little pricy. But if it’s a big tv well worth it

    I would recommend this to a friend