Customer Ratings & Reviews

The geek squad did a great job delivering and installing the tv and explaining how to use the smart tv. I always use the geek squad

Mike and his co-worker (I wish I remembered his name too) were great! They set up everything meticulously, went through all the settings and how everything works with me, and cleaned up and took away all the packing materials. My Standard Poodles loved them too! They even took an old subwoofer for me to recycle. Thank you guys! If I could give you a 10, I would!

The installers were very professional and did a fantastic job installing the mount as I wanted. They were very considerate and cleaned up everything!

The guys did a great job programming my TV and explaining how to use the remote. I have now cut the cable and I am saving a fortune each month .

The person was on time, hooked everything up and showed me how to operate my new Samsung 65" OLED television.

Adam to a great job setting up our new Sony Masters series TV along with connecting it to a Bose 900 sound bar. He had to download the Bose music app to my I phone then run several updates to the sound bar for it to function correctly. I could not have achieved this on my own. They mounted the TV on the wall as well and level it with no wires showing. Just a complete professional job. Tganks

Was well worth it. Technician took down old TV and hookups and set up new TV. Ensured everything was working. Offered some guidance and tips on the use of the remote and apps. Hauled away the old TV. Everything left nice and neat.

Geek Squad personnel were just exceptional. Provided me w/an accurate ETA, then installed the TV is a MOST charismatic & helpful way, AND in a MOST time-efficient manner. I use them a lot, & they certainly deserve a 5-star rating--every time!

Ken Gage, Eric and Chris did an excellent job setting up my new LG OLED TV and setting me up with a fully functional remote. The instruction to me was excellent. Thank-you.

Very knowledgeable and did a great job setting up my new TV and Printer

The agent was knowledgeable, polite and very helpful. Made sure I understood all instructions. Excellent job!

geek installer with patience and understanding for my electronics needs. Willing to spend time to show me the ropes

The Geek Squad did a fantastic job of hooking up my new LG TV and it’s related components (Xfinity cable box, Blu Ray player, and soundbar). They patiently explained the functions and hookup of the TV and answered my many questions about the controls on the new LG TV. They hauled away the box for the TV with them. One fewer step for recycling for me. I was hesitant at first to get the installation service but in the end it turned out to be worth the money. The installation team was extremely kind and courteous!

Easy to use and great image on the screen. Sound is very good and screen commands are fairly easy to use. I have comcast and the controls talk to the set very well.

The TV was set up as requested and the techs spent extra time showing us how to work it.

Robert was outstanding! His instructions from Best Buy were to drop off a tv. Our agreement with Best Buy was to set up new tv, move old tv and set that up in another room, and haul away another tv. Robert did everything for us. The tv to be hauled away was an old heavy console tv so Robert called around to anyone in the area so he could get help in carrying it out. He went above and beyond. He gets five stars, Best Buy not so many!

The agent was very thorough in explaining what he was doing and how do operate our new TV.

Agent mounted / installed and connected all devices and made sure all worked correctly.

Service was beyond great. Pleased with Eric's competence, service and knowledge. All questions fully answered. Set up smooth.

Awesome picture easy to use easy to set up I watch all my movies on this TV it’s like being at the theater