Customer Ratings & Reviews

The agents who set up the TV were exceptional both as professionals and understanding "geeks" who explained everything to a layman like me in an understandable way. Cody et.al. are employees that make BestBuy the store I use and highly advise everyone to use.

Turns out there are many more steps to properly setting up a new TV than just plugging it in. It actually took about 20 minutes to run through all the necessary settings and get things ready to go. The GS agent took us through the entire setup, which we would have found much harder on our own. Their experience in getting things done correctly is essential.

The guys did a great job setting up my TV. They were efficient, pleasant, helpful, and knowledgeable.

There is no substitute for the Geek Squad ! A group of very intelligent, knowledgeable people that make for a great experience. Thank you Geek Squad.

My Geek squad guys were top notch!!! Very smart and efficient. did the job right the first time and in a timely manner. their communication skills are spot on kept me informed when they would be arriving to the minute. Love that!

Robert and Truman was Awesome, these guys came in and set everything up perfectly and answered any questions or concerns we had, They made sure the TV was working at its best including the setting for the best picture quality. Keep up the great service.

Didn’t needed mounted. Kyle set up,or TV perfectly. We were very impressed bio much, that will always use Geek Squard.

The techs arrived promptly and installed my TV with my total tech membership! It was simple, easy and smooth. He answered all my questions and hauled away the material. Would definitely recommend this service. Don't forget Total Tech! Believe me, the membership is SOOOOOOOO WORTH IT!

The agents set up our TV, explained the remote and gave tips on best uses. They were patient, thorough and careful of our home. They were on time and removed all packaging. My husband and I were very satisfied!

Team was knowledgeable and professional l. Did the install fast yet safely and hooked everything up.

The agent installed my TV professionally and gave a clear instruction. The team were very friendly, knowledgeable and respectful. They did an excellent work and we would use again in the future.

Chico and Ephram were our installers. They were exceptional. Chico walked us through the remote and every app on the TV. They hooked up our cable and DVD player and there are no issues. They were exceptional and made us feel very comfortable with our new purchase. Very happy with the Geek Squad.

The crew was extremely helpful and professional. I can't recommend them enough. Was worth every penny to have my home theater hooked up right.

the install crew was very thorough, and made sure the tv was mounted on the wall correctly. they worked as a team and were very professional and efficient. We are so glad we chose to have them install the tv.

Excellent service. Very courteous, patient & professional. We are seniors and are happy to know there are those like Nathan & Kyle who are willing to go the extra mile to explain. Thanks again.

Matt and Noble were great. The set up and connected all devices was just right and well done

The "Geek Squad" called when they were about 10 minutes away and showed up on time. VERY professional, VERY friendly and VERY helpful. Answered all my questions and made sure my TV was up and working correctly. They were EXCELLENT!

I have used Geek Squad for many years and I am never disappointed. They were friendly and professional. If anyone needs help these are the guys to go to. They set up, explain, and help you understand your new device. I always recommend this service.

The agents set up my TV and showed me how to use it.

Did the best they could do. Wish they could have spend extra time to explain how and what every thing means