Customer Ratings & Reviews

Agent was friendly and efficient, well done! He installed my TV and made sure everything was signed in correctly. He took my old TV which was wonderful.

The agents mounted my TV and connect all my device: excellent service ,clean & quickly"!!!!

Agents were careful with setup of new C1 and removal of old 192# tube set. Showed me how to use wireless to take advantage of HBO Max. For our household's needs, tech service was outstanding as to punctuality, set-up, clean-up, and courtesy. Though set could use some fine tuning as to its potential, we understood setup is not a professional calibration. Overall, very pleased.

as always the Geek Squad is the best, we use them for computer set up, and with our phones. Never an issue at home or in the store

The Geek Squad did a great job setting up the TV and the Sound Bar. They found a defect in the first TV and came back and replaced it. They were knowledgeable and friendly. I would highly recommend them.

Your employee (sorry can’t remember his name) was terrific. He hooked everything up and explained our TV functions.

The tech did a great job of setting up the TV and explaining what needed to be explained.

The representative did an outstanding job. He carefully set up the new TV and the remote including connecting to my home wifi, Netflix and Amazon Prime Video accounts. And then he explained how to use the new TV and remote functions. I would use Geek Squad installation again.

TV was mounted and agent took the time to create all my settings

Two members of the Geek squad came today and delivered our new 75 inch Samsung TV. They were extremely pleasant, very customer focused, efficient and professional. They went out of their way to ensure the old TV was removed, the new TV set up correctly and then showed me how to use it. Very pleasant experience.

My new Samsung 55 in. TV was installed March 7, 2024 by Barry of the Geek Squad in Reading, PA. He called me to let me know when he would arrive. He was extremely personable and knowledgeable. After he set up everything, including my older soundbar, he explained everything I could possibly need to know about working with my new TV, including helping me set up my Samsung account to access my other Samsung devices. He was patient and direct in his explanations, and I was very appreciative of the time and care he gave to make sure I was able to navigate the remote and work my new TV. A big thank you to the Geek Squad and especially Barry for all your help.

We were having trouble getting the DVD player and Netflix to have sound. I had called LG customer support to no avail. Looked for a you tube video. Nothing. Justus and another gentleman with the geek squad came out and had it working in no time. Thank you both. We also had 4 remotes. They showed us a universal remote which we bought. They set everything up and taught us how to use it. They would show us and then have us try it. Smart, quick, considerate guys. Very happy with their service

Wow - Geek Squad brought TV, unpacked and installed where i wanted it. Wonderfully set and ready to go.. Beautifully fixed and checked to be sure it is working, remotes. Being able to speak into the remote for what I want to watch, WOW WOW!!! no need to hunt channels because of the remote availability. How sweet is that..Thanks GEEK....i RECOMMEND GEEK.

Guys took out the old TV, which was an older 2006 rear projection TV that weighed 90 lbs, with no problems. They brought and set-up the new TV really fast. I couldn't do it myself, so I was so glad to have them here to do it.

The geek squad came and setup my new tv in a matter of minutes. Very professional and clean up afterwards

Love the picture quality of this Samsung tv. The Geek Squad, set up internet and some other apps for me. They were nice and efficient. They explained everything to me , before they left.

Dynamic duo set quickly and efficiently. Knowledgeable and polite--excellent installation.

The agents unboxed and set up our TV, we didn't need it mounted. They were polite and professional and instructed us about how to use our new TV. We were very pleased with their service.

These gentlemen have been absolutely awesome! We would highly recommend!

The agents took down and carted away my old TV and set up the new TV with no problems. The LG 65 inch OLED TV looks great with a more crisp picture and deeper/rich colors. Service and TV were/are excellent!!!