Customer Ratings & Reviews

Once they arrived the service was Great!! They knew exactly what they were doing, and Boy were they fast!! Can’t be more happier.

The Geek Squad (Monty and Emanuel) installed and set up my new LG TV quickly and instructed me how to use the features and made sure I understood everything - they did a wonderful job!

The two installers that came out where awesome and very professional. Easy to understand and hear. The only thing is the sound bar had a ding and was told that if i have any problems just let the store know because I have an extended warranty

prompt, courteous, clean, and efficient. very personable and knowledgeable. thanks!!!

I love geek squad services. They are fast,efficient,friendly and very helpful.

Two men from the Geek squad, delivered and installed and mounted my 100” Samsung Television, they did a great job, friendly and very helpful. I hope Best Buy continues to use their own people instead of third parties, much better service.

I spent a little more money to get the TV and sound bar set up correctly. The geek squad tech did a great job. He made sure the TV connected to my WIFI, connected to the sound bar, and showed me a couple of tricks with the controllers. He did an adjustment on the TV settings because he had set up many Samsung 55's with HDR in the past. I could not be more pleased with the final settings and sound. Thank you Geek Squad.

The set up was quick and easy. The service tech was very knowledgable and helpful with questions

Beautiful work! They are fast and it looks and sounds amazing!!!

Team was very quick and polit throughout the whole process. Ensured 85 Inch Samsung TV was properly hooked up and showed me how to operate it. Even ensured area was cleaned up prior to leaving. Excellent process by the Qeek Squad, Thank you.

We purchased the 77" Sony Bravia and to say it is the next best thing since sliced bread is an understatement. We have only had it a few days but it is incredible. The sound, the picture, the quality is above and beyond! Thanks to Jamal and Adam for a TERRIFIC job setting us up - they were AWESOME!

They setup the TV, but only connected the xfinity box. I set up my dvr and vhs boxes. Also I set up the picture and audio values. They were very fast, but only one of them spoke English, although poorly.

The service tech's were very professional and could not have been more helpful.

The agents assembled my new stand and bolted it to the new TV. Then connected the TV to my battery backup and DirecTV setup. All done within an hour. Excellent! More than happy.

The agent arrived on time and set up my new TV quickly and efficiently. He was very courteous and responded knowledgeably to my questions. He explained the various function to my satisfaction before he left. This was my first smart TV so I was a little anxious about it. I have been very satisfied with it over the past few weeks.

Wonderful Geek Squad service. Kept us informed of delivery time and were kind and considerate, while giving instructions. John and his assistant were the best!!! Our sincere apprecistaion!

Team was knowledgeable and professional l. Did the install fast yet safely and hooked everything up.

Our Geek Squad tech went overboard to professionally install our new t.v. And spent time making sure that we (both over 80) understood the basics on how to operate this OLED LG 55”. He was more than helpful and cleaned up after the installation.

The TV’s were installed perfectly by the Geek Squad-Matt. I bought the tech package for $180 and what a disappointment. My remote wouldn’t work with the one TV. I was passed from one Geek Squad to 4 others for help. No one would take the time to help. Customer service at the store passed me off, too. So for $180 I got no help. Clear Picture cable company solved the problem for $ O dollars.. The remote needed to be reprogrammed to the TV. I still want to speak to the manager of Best Buy and can’t reach him!

Very knowledgeable and helpful service. Made set up go smooth and quickly.