Customer Ratings & Reviews

The installers new exactly what they were doing. They installed a 65" with sound bar in the family room and a 40" set in the office and all work was performed professionally and neatly in approximately 1HR. I would definitely recommend the Geek Squad for future installations as I have used them in the past and the service is always consistently above average. Very satisfied

The agent I assemble my tv and connected all the devices. It went out of his way.Let me answer all my questions.

Purchased 85 inch tv costing over $2500. I thought an extra $200 to set up this thin tv was worth it, as it requires 2 persons to set up. Besides if GEEK Squad breaks TV its their problem.

I was very please with my service rep. You could tell he knew exactly what to do, did not waste time fooling around, did his job, cleaned up after finished and called to check if everything was ok .

We were extremely pleased with the knowledge & efficiency of the geek associate who connected our TV & periferies for us

Justin Carter from Geek Squad was beyond excellent! He got me all hooked up and taught me how to stream with my new TV. And Justin did not talk down to me because I am a senior citizen and far from tech savvy! That's so wonderful! I wasn't afraid to ask questions. About six months ago, I bought a new computer from Best Buy and the tech was awesome too! You have a wonderful team!

I had two wonderful technicians install my new tv quickly and efficiently. I love my new tv and was so pleased with the help and service by Best Buy.

They put it where I wanted it and did what they could to set it up. The TV did not come with a needed cable and they did not have one but told me the type to get. I was forced to buy one the next day. The service was great but I was disappointed that Best Buy charges extra for anything.

THE AGENT SET UP MY NEW TV WORKS GREAT, TOOK MY OLD SET AND GAVE AND ANSWERED SOME OF MY QUESTION. HE SHOWED ME HOW TO ADJUST AND OTHER THINGS, AGENT DID A GREAT JOB

The tech was great he explained everything to me but he said not to change the picture m

The person who set up my tv was very knowledgeable and did a great job. He answered all my questions and was very professional.

He helped me with the power on/off usage after installation (a previous installer had told me the wrong thing) & picked up the too large TV that I needed to exchange. Unfortunately the mute button on the remote didn't work but he had already left so I had to make another reservation.

The Geek Squad did an OUTSTANDING job of setting up and connecting my 77 inch Sony OLED TV. They proceeded quickly and efficiently through their tasks and kept me informed of options and operating data. The technicians stayed until everything was operating correctly. I had also paid for removal of the old TV set and they took care of a large and heavy set.

I debated having someone deliver and install the TV as it sounded simple and easy, however very happy I chose the Geek Squad to deliver and install. They come on the early side of The scheduled install window and promptly understood my theatre sound system and even suggested different locations for the speakers to improve sound quality. He suggested I experiment with the remote under his guidance which was very helpful. Also cleaned up the clutter of wires behind the unit making connections more visible.

My tech was excellent, quick and efficient and professional. I would recommend the geek squad for mounting and connecting your tv

Very knowledgeable and did the wall attachments with ease. Setup the TV and connected the inputs using their extensive background knowledge.

Travis from Geek Squad provided outstanding customer service! Very knowledgeable and thorough. Highly recommend Travis from Baxter, MN store!

The Geek squad did it all. The LG OLED tv was installed on an entertainment center along with an LG sound bar. Then we were taught how to us the remote which was pretty simple. We were pleased that we could utilize our comcast remote as well which we are used to. We like the mouse feature on the LG remote...very convenient when we are searching for something.

They set up my new TV and installed a ROKU. They went above and beyond as there weremany problems with the ROKU. Can't say enough good things about the two Geek Squad gentlemen that were here more than once for the same issue.

Representatives delivered television and connected necessary equipment. They were very friendly and answered our questions.