Customer Ratings & Reviews

Gelica, from Geek Squad, was very efficient, explained as she set up and gave Very Good instruction. She made sure everything was working well and gave me support phone #!!!

The agents were so friendly and courteous. They were obviously very experienced. Set up of the TV was a breeze and I have had no problems since installation. Great job!!

This Geek Squad was perfect. He got our tv working with the sound bar. He told us some of of our other equipment wasn’t working. Execellent.

I purchased a 75" tv, & had Best Buy install it because I didn't think I could maneuver it up a flight of stairs& around a sharp corner. I had to laugh when I saw those 2 guys carry it up & install it with ease. Also, they explained the workings of it to me.

The team that setup the TV always let me know when they would arrive. They took out the old TV and put up the new one and get it all set and explained all the things they changed and setup up for me.

Installation services were excellent. The technician was knowledgeable, made sure everything worked ok. He put all plastic, styrofoam and cardboard back in the tv box telling us to keep it for 15 days in case tv had a problem and would need to be returned. I appreciated this info as I was ready to toss the box, etc right away.

Brandon was extremely professional. He made sure that my husband and I were knowledgeable about our new LG TV. He connected all my apps and was extremely patient with both of us. Hope all of your techs are this knowledgeable and kind.

Agent did an excellent job setting up my TV and making sure my favorite apps were loaded. Ensured I was able to access programs before he left. Excellent support!

Agents worked quickly to set up my device with insructions how it worked. Efficient and polite

Douglas was the best! His knowledge of how to set the tv up was amazing! He did more than was expected. I would like for Best Buy to know they truly have an asset in Douglas. Before he left he made sure we were completely satisfied with the installation. You don't often see this type of service today.

The guys installed my Denon AVR 2800 receiver and my LG 77 inch G4 tv to my existing surround sound speakers. They demonstrated how to navigate the remote and were very professional.

The geek squad set up the tv in no time and are very polite people

Delivery and installation went perfect. I'd recommend to anyone.

The agents installed the HDMI cable to our satisfaction. They were great troubleshooters, and included extra effort to solve our problems. They were also very courteous and professional. We were very satisfied.

Two guys came to set the TV up and get it unpacked/connected and working. This is the first time we've had anyone set up our TV. Would recommend these guys as they represented themselves extremely well, they have done these setups before, they answered questions and demonstrated what they were doing. They were careful and cleaned up as they went.

The people from the Geek Squad called and said when they would be at our home with the TV and they were there right on the minute. They unboxed the TV, put the stand on, picked up all the boxing material and put it in their vehicle. They connected all the wires, explained the remote control features. The Geek squad were very friendly, and professional and knew what they were doing.

The geek squad you sent to my home were wonderful! They showed up and set up the tv in a short time. I liked that they were Father and Son. Also they love dogs, which made me happy I didn’t have to put my Lab outside. Thank you for a Wonderful job!

TV installed quickly without any issues. It was a basic install using the stand and put on my bedroom dresser.

The Squad hooked up my TV to all my devices, they made sure I understood what they did so I could replicate it, or change the setup. They tested and verified that everything worked as it should and patiently answered my questions. They cleaned up everything before leaving - very satisfied with the service.

Delivery & setup went extremely well. Included was device startup & intructions to operate it. Answered all questions & left contact info with us to reach them if further help needed.