Customer Ratings & Reviews

The agent who came to my house was by himself, but he did an amazing job. He was quick, and he made sure that everything was perfect to me. He also had good recommendations for how to use the TV.

The gentleman did a terrific job in setting up my TV's and took the time to get me signed in to Roku an showed me how to navigate through my Smart TV's.

Had Geek Squad deliver my TV and mount the TV on my wall. They also setup my connections to my receiver and audio system. The guys that performed the service definitely knew their stuff and were just as meticulous as I am. Usually I end up tidying up the cabling and cleaning up the dirt/dust after the tech leaves. These guys did it all. All I had to do was sit back, relax and watch my new TV.

The agents came on time and called me to tell me they were on the way. They explained about the channels after they put my tv together. I love the beautiful 55” tv. The picture comes in beautifully.

Very pleased .............. knowledgeable, efficient.

A Geek Squad member brought my new TV, connected it to the Dish network, connected the DVD player, and got everything working. That included having the TV work with the Dish remote. He did a greet job, was pleasant, explained things thoroughly, and made sure I knew what I was doing before he left.

The agents were Great! They set up my TV and connected my devices. Awesome!

Buying the tv was a good experience. The salesperson was informative and professional. Answered all questions and was not a hurry-up and get-gone. Geek squad did super job setting up.

I so happy with the Geek Squad. The young lady that came, not only set up my TV. But she also installed my TV Stand and downloaded to apps for me. Anytime I need something done that I am not equipped to do. You can bet I will be calling the Geek Squad for an appointment.

The most efficient and well-done service I've had from recent service people. I appreciate that the techs took a few minutes to show me some of the features of my new device.

TV was mounted and agent took the time to create all my settings

The agent who delivered and set up the television was first rate. His delivery was on time (and after he had called us ahead). He was knowledgeable and friendly, and he gave us a good introction in how to use the television.

The installation was excellent. Installers were very knowledgeable and efficient.

The agent was on time, well prepared, friendly and knowledgeable. Took time to make sure i knew how to use new Bravia tv. No problems during or after set up. GREAT JOB!!

Arrived on time, Set the set up very quickly, including making all the connections. Team was was very friendly and communicative.

Josh in Chico installed 2 Vizio 40 inch tvs. Connected them to appletv and one of them to a Sonos surround sound system. Made sure they both worked. Used geek squad many times all successfully. He was knowledgeable and thorough every thing works

Both setup guys got me online and the tv working in less than 15 minutes...both were very knowledgeable and seemed to like/enjoy their work and answered all my questions..very professional....And a shoutout to the staff @_Dubuque Best Buy who were also professional..

The agents that came to the house to set up the tv were awesome. They stayed until we we satisfied with everything. Explained how to use the tv( add apps etc) they were very polite, helpful and professional. I would definitely recommend having your tv set up for you.

Both fellows worked well together. They were friendly and professional. Best Buy is lucky to have both of them. Knowledgeable and efficient.

The tech who installed my new TV was friendly, knowledgeable, and able to answer all my questions. He connected my cable box and DVD player after we figured out the best way to arrange the furniture for it. We switched two cabinets so wires reached more easily. He was great!