Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 242 reviews
(242 customer reviews)to a friend
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
They did both jobs very quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brian Rajczi was very helpful and knowledgeable to pair our remote and explain it's use to us so we could understand how to use it. He was the same great Tech that came out to install the 77"TV and supporting cabinet. He did a 5-star service 1 year ago too!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
universal remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.found and corrected the problem found and corrected the problemfound and corrected the problem
This review is from Add-On Advanced Remote Control Programming: Base Station
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Did a Great Job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a lot of little things done and the Geek Squad came through for us. The gentleman that came to our home was not only kind and courteous, he was very knowledgeable and took his time explaining everything in a way we could understand. We had him set us our remotes to work the way we wanted them to, also install and set up a new modem and an EERO system. He made sure all our devices were connected to our new network and that everything was operating properly.
This review is from Add-On Advanced Remote Control Programming: Additional Zone
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Remote programming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth transition of programming over to the new remote.
I would recommend this to a friend Rated 4 out of 5 stars
Good but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service works well. It allows me to access all of my equipment from one place. My only issue is the remote itself. It does not have the capability of a microphone like an xfiniti remote and it is not the easiest to change settings.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Family Home Entertainment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had GEEK Squad membership for years. It remains the best service agreement we have. Their last installation of anew TV, remounting TV's we moved and all are audio equipment was outstanding. Enjoying it every time we turn it on !!!!
This review is from Add-On Advanced Remote Control Programming: Additional Zone
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Set up Universal Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were professional, knowledgeable, helpful and quick. We had 6 different components and they all work like a charm! Thank you very much!!
I would recommend this to a friend Rated 5 out of 5 stars
Television installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was very professional and polite. Accomplished the install very quickly. Enjoying the entertainment!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Simplified operation of my home theater experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians improved from home theater experience significantly
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were wonderful. In and out real fast. I highly recommend them
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Confident Appointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Greek Squad personal (Walter) shared his knowledge in how many years he has been doing this procedure. I felt confident that the set up of the flat screen t.v. etc. would be wired up to work properly.
This review is from Add-On Advanced Remote Control Programming: Additional Zone
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad cam for phase not sure how many
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A woman came by and installed what she was told to do, unfortunately she was unable to properly complete the transaction as she was misguided in what was needed.
This review is from Add-On Advanced Remote Control Programming: Base Station
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Jesse and Evan, did another fine job. Thanks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jesse and Evan did a great job adding outdoor speaker functionality to my existing system/universal remote. I’m very happy with Jesse and Evan’s work. They both are knowledgeable, courteous, patient and friendly. Also thanks to Adam Tim for expediting the scheduling.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Tracey Roos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geo was an outstanding service installer He was throrough professional and polite. We’ve never experienced a better technician We were so impressed
This review is from Add-On Advanced Remote Control Programming: Additional Zone
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good installations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my tv and got it running. They also installed my camera doorbell and got it running, but it later stopped working.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad programmed our new remote quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agents arrived on time. They had all the materials needed to do the job including the remote control which had been sourced from the Mission Valley store. They were knowledgeable and efficiently worked through the programming and troubleshooting of the remote
I would recommend this to a friend Rated 5 out of 5 stars
Harmony Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent, Chion, provided excellent service and was very knowledgeable about the Harmony remote he programmed. I highly recommend the service and this agent.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geeking out with the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working with the Geek Squad had made my move easy. After years of doing my own install I simply said "Let someone else do it I'm too old..LOL". They have done a good job and gone beyond some of my requests with no problems
This review is from Add-On Advanced Remote Control Programming: Additional Zone
I would recommend this to a friend - Pros mentioned:Remote control programming
Rated 5 out of 5 stars
Greek Squad is Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Changed from MX 3000 to hand held remote. Installation was a breeze with Geek Squad. No problems ever with remote after install.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad installed my Reciever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tech connected new equipment and explained clearly how it all worked. I'm not a tech person so he was very patient
I would recommend this to a friend
