Customer Ratings & Reviews
- Model:
- Surfer S2
- SKU:
- 6619114
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the EcoSurfer S2, especially its cleaning performance, with users reporting it works "like a dream." The long battery life and solar charging capabilities are also appreciated. However, some customers have raised concerns about the product's durability and propeller functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Right on!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps the pool clean from leaves. Does the job as described.
I would recommend this to a friend - Cons mentioned:Propeller functionality
A good try but fails in use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Design looks good until you put it in the pool. Within an hour the plastic cover is seriously beat up from scraping against the pool wall. Very weak blade rotation. Not worth the high cost.
No, I would not recommend this to a friend - Cons mentioned:Durability
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this less than a year and it no longer works, very disappointing
No, I would not recommend this to a friendBrand response from AIPER
Posted .We're truly sorry to hear that your Surfer S2 has stopped working after less than a year, Litton. We understand how disappointing that is—especially when you were expecting a reliable, long‑lasting product.
The Surfer S2 is designed for continuous solar‑powered operation, and it should certainly hold up beyond a year with normal use. When it stops working this early, it’s often a sign of an issue that would be covered under warranty.
If you still have the unit, please reach out to our support team with your purchase details. We’ll be happy to help figure out what’s going on and work toward a resolution.
Thanks for giving Aiper a try, and we’re sorry for the trouble this has caused.
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, I would highly recommend this product to everyone with a pool
I would recommend this to a friendExcellent time saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great option if you don’t want to spend your life netting leaves out of your pool.
I would recommend this to a friendAwesomeness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best skimmer ever leaves nothing behind . I love it
I would recommend this to a friend- Cons mentioned:Durability
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 months. Have the total care plan on it too but still can’t get an appointment
No, I would not recommend this to a friendBrand response from AIPER
Posted .We are very sorry for the unpleasant experience. This solar-powered automatic robotic pool skimmer Surfer S2 comes with a 24-month warranty and worry-free customer service from the date of purchase. If you encounter any unforeseen quality issues with your machine, or it just doesn't meet your expectations, please feel free to contact our customer support via email at service@aiper.com. We are always ready to provide you with feasible solutions.
- Cons mentioned:Durability
Poorly made product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pool skimmer is very poorly made. The first one i purchased lasted two weeks. Returned it and the second one failed within two weeks.
No, I would not recommend this to a friendBrand response from AIPER
Posted .We are very sorry for the unpleasant experience. The solar-powered automatic robotic pool skimmer comes with a 24-month warranty and worry-free customer service from the date of purchase. If you encounter any unforeseen quality issues with your machine, or it just doesn't meet your expectations, please feel free to contact our customer support via email at service@aiper.com. We are always ready to provide you with feasible solutions.
- Pros mentioned:Cleaning performance, Power source
Gets the job done
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because have a large tree in the backyard that drops a lot of leaves into the pool. This skimmer picks them all up. It is also solar powered so I can leave it in the pool all day. So far so good!
I would recommend this to a friend