Customer Ratings & Reviews
- Model:
- SG 800B
- SKU:
- 6575371
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the SG 800B robotic pool vacuum's cordless operation, automatic cleaning, and efficient cleaning performance. They appreciate the convenience of not having to deal with tangled cords, the vacuum's ability to pick up dirt, sand, and algae, and its time-saving capabilities. However, some customers have expressed concerns about the battery life, which lasts for about 45 minutes.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing vacuum. Makes cleaning the pool a lot easier. Have been using it a couple time a week for a while now with no issues.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! Keeps the pool clean and gets all the sand / pine needles out of the bottom of the pool!
I would recommend this to a friend Great pick up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vaccum works great on picking up and moves fast. Easy set up right out the box. And easy clean uo right after highly recommend
I would recommend this to a friendGreat affordable cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pool cleaner, using in a 18x52 above ground.
I would recommend this to a friend- Pros mentioned:Cleaning performanceCons mentioned:Battery life
Great little machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job cleaning the pool--only drawback is the amount of time battery lasts but excellent so far
I would recommend this to a friend - Pros mentioned:Suction power
Works great and it cost half the price as others
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I need it to do. It doesn't get the smaller stuff, but I like that it stirs it up though and the small sediment stuff gets picked up in the skimmers. I let this thing run and come fish it out when dead and 8 hours later of run time on filter its a clean bottom with clear water
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Durability
Didn’t last a year.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this at first does a good job. But then it quit hasn’t even been a year and it won’t turn on.
No, I would not recommend this to a friendBrand response from AIPER
Posted .Thanks for your feedback. We are very sorry for the unpleasant experience with cordless robotic pool cleaner SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Please charge the device for at least three hours and check the indicator light status；2. If the device still does not turn on, it may be faulty. We would like to resolve this issue according to our warranty policy. We appreciate your support and cooperation in providing details with us via email at [email protected]. We understand that timely and effective support is crucial, and we are committed to resolving any issues you may encounter promptly.
- Cons mentioned:Battery life
Pool Vacomm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, my experience with the Aiper pool vacuum wasn’t great. It worked okay the first couple of times I used it, but after that, the battery died and wouldn’t hold a charge. It didn’t clean the pool as thoroughly as I expected, and overall, the product didn’t meet my expectations. I was hoping for something more reliable.
No, I would not recommend this to a friendBrand response from AIPER
Posted .Thanks for your feedback. We are very sorry for the unpleasant experience with cordless robotic pool cleaner SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Plug the charger into the power socket. The charger shows a fixed green light, indicating that the charger is normal; 2. Make sure the device is turned off; 3. Connect the charger to the device. The device will beep and the corresponding blue lamp will light up; 4. If the device is connected to the charger and cannot charge normally, check whether the charging port is corroded or otherwise abnormal. If it still cannot charge, please let me know, and we will offer you a solution according to our warranty policy. We appreciate your support and cooperation in providing details with us via email at [email protected]. We understand that timely and effective support is crucial, and we are committed to resolving any issues you may encounter promptly.
- Pros mentioned:Cleaning performance
Great little cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cleaner for our above ground pool. Gets everything off the bottom!
I would recommend this to a friend - Cons mentioned:Battery life
Bad battery I assume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this year and it worked great the first 2 times. Now the battery won’t charge. I can’t get any support from the manufacturer. I’d buy a new battery if I could find one. It’s supposedly covered under warranty, but I can’t get Aiper to email me back.
No, I would not recommend this to a friendBrand response from AIPER
Posted .Thanks for your feedback. We are very sorry for the unpleasant experience with cordless robotic pool cleaner SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Plug the charger into the power socket. The charger shows a fixed green light, indicating that the charger is normal; 2. Make sure the device is turned off; 3. Connect the charger to the device. The device will beep and the corresponding blue lamp will light up; 4. If the device is connected to the charger and cannot charge normally, check whether the charging port is corroded or otherwise abnormal. If it still cannot charge, please let me know, and we will offer you a solution according to our warranty policy. We appreciate your support and cooperation in providing details with us via email at [email protected]. We understand that timely and effective support is crucial, and we are committed to resolving any issues you may encounter promptly.
- Cons mentioned:Durability
A complete money waist
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it June of last year, it worked great the 3 or 4 time that i used, i just opened my pool again last week and it works fine but now the robot isn’t starting up! Don’t know what happened to it but it is crazy that this stopped working within the 6th use!
No, I would not recommend this to a friendBrand response from AIPER
Posted .Thanks for your feedback. We are very sorry for the unpleasant experience with cordless robotic pool cleaner SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Please charge the device for at least three hours and check the indicator light status；2. If the device still does not turn on, it may be faulty. We would like to resolve this issue according to our warranty policy. We appreciate your support and cooperation in providing details with us via email at [email protected]. We understand that timely and effective support is crucial, and we are committed to resolving any issues you may encounter promptly.
I do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this product when I purchased it. Unfortunately I am on my second unit in less than two months and it has stopped working like the first one. It took almost 3 weeks to receive my original order and after using it 4 to 5 times (the first week), the power button stopped working. I went through a warranty exchange and receive a new unit, I use it twice and have the same result, power button failure. Because of the shipping delay and the time it took for the warranty exchange, I am no longer eligible to return the unit to Best Buy. Two products in less than as many months and both have failed. If you do purchase, I hope you have better luck than me.
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance
Lifesaver for Pool cleaning
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am truly amazed at how well this product worked over the summer to keep our highly used pool clean. It was easy to use and it cleaned debris as well as algae in the pool.
I would recommend this to a friend - Cons mentioned:Battery life
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job cleaning, just wished the battery ran more then 45 minutes.
I would recommend this to a friendBrand response from AIPER
Posted .Thanks for your recognition of our cordless robotic pool cleaner SG 800B’s cleaning capabilities and sharing your experience with us. It can generally run continuously for 90 minutes after being fully charged. If you encounter unforeseen quality issues with your machine, please feel free to contact our customer support via email at [email protected]. We are always ready to assist you.
- Pros mentioned:Suction power
Works wonderful!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a 24’ above ground pool and this thing on a full charge really gets the job done. Cuts out the need to drag out the hose and attachments.
I would recommend this to a friend - Cons mentioned:Speed
Robotic pool vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not impressed at all did not pick up very good it went so fast just scattered debris all around pool and it would just go and sit along the wall
No, I would not recommend this to a friendBrand response from AIPER
Posted .We are very sorry for the unpleasant experience. This cordless robotic pool cleaner SG 800B comes with a 12-month warranty and worry-free customer service from the date of purchase. If you encounter any unforeseen quality issues with your machine, or it just doesn't meet your expectations, please feel free to contact our customer support via email at [email protected]. We are always ready to provide you with feasible solutions.
- Pros mentioned:Cleaning performance
Works very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love not having to vac the botton of the pool. Thanks!
I would recommend this to a friend - Cons mentioned:Durability
Aiper.....not good at all!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We used our Aiper pool vacuum one time and tried the second time and it won't turn on. My wife has been going back and forth with the company, and hopefully they ship us another on before the summer is over, and hopefully the one that we bought was just a lemon!!!
No, I would not recommend this to a friendBrand response from AIPER
Posted .Thanks for your feedback. We are very sorry for the unpleasant experience with cordless robotic pool cleaner SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Please charge the device for at least three hours and check the indicator light status；2. If the device still does not turn on, it may be faulty. We would like to resolve this issue according to our warranty policy. We appreciate your support and cooperation in providing details with us via email at [email protected]. Thanks for your feedback. We are very sorry for the unpleasant experience with cordless robotic pool cleaner SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Please charge the device for at least three hours and check the indicator light status；2. If the device still does not turn on, it may be faulty. We would like to resolve this issue according to our warranty policy. We appreciate your support and cooperation in providing details with us via email at [email protected].
- Cons mentioned:Durability
aiper vacuume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.horrible, I've owned this not even 30 days and it doesn't work. Can't return it because best buys return window is over. waste of money
No, I would not recommend this to a friend Clean pool bad charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, a great little gadget, no cords, awesome cleaner if it only would charged, Only problem. It didn’t last 90 days now it’s down and I’m without a cleaner and no refund available after two weeks.
No, I would not recommend this to a friend
