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Customer Ratings & Reviews

Your price for this item is $139.99
The comparable value price is $179.99

Customer reviews

Rating 3.6 out of 5 stars with 85 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers commend the SG 800B for Above Ground Pools robotic vacuum for its cleaning performance and suction power, noting its ability to effectively remove dirt, sand, and algae from the pool floor. However, some customers have expressed concerns regarding the battery life and durability of the product. Additionally, a few users have mentioned that the vacuum's speed can sometimes stir up debris, leading to cloudy water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 85 reviews
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. This will be my second one. Gets the job done. You just have to make sure that the charge port gets enough time to dry and that you keep it clean before each use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this product when I purchased it. Unfortunately I am on my second unit in less than two months and it has stopped working like the first one. It took almost 3 weeks to receive my original order and after using it 4 to 5 times (the first week), the power button stopped working. I went through a warranty exchange and receive a new unit, I use it twice and have the same result, power button failure. Because of the shipping delay and the time it took for the warranty exchange, I am no longer eligible to return the unit to Best Buy. Two products in less than as many months and both have failed. If you do purchase, I hope you have better luck than me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Pool cleaners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used 3 times and won’t charge anymore going to return to store

    I would recommend this to a friend
    • Brand response from AIPER
      Posted .

      We are very sorry for the unpleasant experience. If you encounter any unforeseen quality issues with the cordless robotic pool cleaner SG 800B, please feel free to contact our customer support via email at [email protected]. We are always ready to assist you. AIPER

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Pool vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work like it should fair price quick shipping the wife is pool maintenance and she seems to like it

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Aiper.....not good at all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used our Aiper pool vacuum one time and tried the second time and it won't turn on. My wife has been going back and forth with the company, and hopefully they ship us another on before the summer is over, and hopefully the one that we bought was just a lemon!!!

    No, I would not recommend this to a friend
    • Brand response from AIPER
      Posted .

      Thanks for your feedback. We are very sorry for the unpleasant experience with cordless robotic pool cleaner SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Please charge the device for at least three hours and check the indicator light status;2. If the device still does not turn on, it may be faulty. We would like to resolve this issue according to our warranty policy. We appreciate your support and cooperation in providing details with us via email at [email protected]. Thanks for your feedback. We are very sorry for the unpleasant experience with cordless robotic pool cleaner SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Please charge the device for at least three hours and check the indicator light status;2. If the device still does not turn on, it may be faulty. We would like to resolve this issue according to our warranty policy. We appreciate your support and cooperation in providing details with us via email at [email protected]. AIPER

  • Rated 5 out of 5 stars

    Pool robot cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! One problem is the plastic safety latch snapped off. Called Best Buy service representatives and the issue was resolved immediately,

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Only took 3 different rounds to clean a GUNKY pool. I'm not exaggerating. It was REALLY bad

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Bought A Second One!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it enough i bought a second one & gave to my dad for Father'sDay. It's great for my above ground pool that i hate to clean.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    aiper vacuume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible, I've owned this not even 30 days and it doesn't work. Can't return it because best buys return window is over. waste of money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Clean pool bad charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, a great little gadget, no cords, awesome cleaner if it only would charged, Only problem. It didn’t last 90 days now it’s down and I’m without a cleaner and no refund available after two weeks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Makes life easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamechanger for above ground pools, saves a lot of time. Quick charging and easy clean up

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever totally recommend if u have an above ground pool and need a good vacuum! 10/10 recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Time saver

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful quick long lasting charge leaves the pool clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean pool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice purchase. Quick charge and keeps my pool clean

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of time and money. Runs across pool really fast just stirring up a cloud then dead stops and doesn’t move. Ordered it on May 6 but not returnable and it’s only June 3rd not even 30 days.

    No, I would not recommend this to a friend
    • Brand response from AIPER
      Posted .

      We are very sorry for the unpleasant experience with SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Please confirm whether the device is fully charged before use, and check the indicator light after restarting; 2. Please confirm that whether there are uneven areas such as wrinkles/bumps in the pool, and whether the pool is too dirty. If so, please kindly know that the above problem will increase the motor power during the operation of the device and reduce the battery life. Please use the machine multiple times to clean the pool when it is fully charged; 3. If the indicator light works properly, but the battery life is still short, it may be a malfunction. But don't worry, we will do our best to support you. We appreciate your support and cooperation in providing details with us via email at [email protected]. AIPER

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worst item I bought at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst item I bought at Best Buy, the battery doesn’t last what promised and doesn’t clean well

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Avoid seagull 800b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked a handful of time over having it for only a month and a half. Full charge, power button doesn’t work anymore.. unable to return.. $200 down the drain

    No, I would not recommend this to a friend
    • Brand response from AIPER
      Posted .

      Thanks for your feedback. We are very sorry for the unpleasant experience with cordless robotic pool cleaner SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Please charge the device for at least three hours and check the indicator light status;2. If the device still does not turn on, it may be faulty. We would like to resolve this issue according to our warranty policy. We appreciate your support and cooperation in providing details with us via email at [email protected]. AIPER

  • Rated 5 out of 5 stars

    Pool mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool design drop in and let it go goes forward and reverse

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    low risk cost

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a nice quality item run it everyday I wish it worked better

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its all right, for the price do the job, easy to use

    I would recommend this to a friend
    • Brand response from AIPER
      Posted .

      Thanks for your feedback and sharing your experience with us on the cordless robotic pool cleaner SG 800B. It comes with a 12-month warranty and worry-free customer service from the date of purchase. If you encounter any unforeseen quality issues with your machine, or it just doesn't meet your expectations, please feel free to contact our customer support via email at [email protected]. We are always ready to provide you with feasible solutions. AIPER

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