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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 91 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

64%would recommend to a friend

Customers are saying

Customers praise the SG 800B robotic pool vacuum for its cleaning performance and suction power, noting its ability to effectively remove dirt, sand, and algae from the pool floor. However, some customers have expressed concerns about the product's battery life and durability. A few customers mentioned that the vacuum moves too fast, which stirs up dirt and makes the water cloudy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 91 reviews
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    aiper vacuume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible, I've owned this not even 30 days and it doesn't work. Can't return it because best buys return window is over. waste of money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It cleans our pool without extra effort.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    low risk cost

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a nice quality item run it everyday I wish it worked better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of time and money. Runs across pool really fast just stirring up a cloud then dead stops and doesn’t move. Ordered it on May 6 but not returnable and it’s only June 3rd not even 30 days.

    No, I would not recommend this to a friend
    • Brand response from AIPER
      Posted .

      We are very sorry for the unpleasant experience with SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Please confirm whether the device is fully charged before use, and check the indicator light after restarting; 2. Please confirm that whether there are uneven areas such as wrinkles/bumps in the pool, and whether the pool is too dirty. If so, please kindly know that the above problem will increase the motor power during the operation of the device and reduce the battery life. Please use the machine multiple times to clean the pool when it is fully charged; 3. If the indicator light works properly, but the battery life is still short, it may be a malfunction. But don't worry, we will do our best to support you. We appreciate your support and cooperation in providing details with us via email at service@aiper.com. AIPER

  • Rated 5 out of 5 stars

    Pool vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup use and clean. Great value for the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work well its messed up im mot sure whats wrong with it

    No, I would not recommend this to a friend
    • Brand response from AIPER
      Posted .

      We are so sorry to hear that your SG 800B is acting up and giving you a hard time! We know how stressful it can be when a piece of equipment just won't cooperate and you aren't even sure what's wrong with it.

      Please don't worry—you don't have to figure this out by yourself. Sometimes a quick reset or a simple maintenance check can get things back on track, but if your individual unit has an internal defect, we will absolutely make sure you get a working solution.

      Please drop us a line at service@aiper.com with your order information. Our team is ready to step in, help troubleshoot the issue, and arrange for a professional repair or a fresh replacement machine under your warranty. AIPER

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to use, and cleans the pool as expected.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Avoid seagull 800b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked a handful of time over having it for only a month and a half. Full charge, power button doesn’t work anymore.. unable to return.. $200 down the drain

    No, I would not recommend this to a friend
    • Brand response from AIPER
      Posted .

      Thanks for your feedback. We are very sorry for the unpleasant experience with cordless robotic pool cleaner SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Please charge the device for at least three hours and check the indicator light status;2. If the device still does not turn on, it may be faulty. We would like to resolve this issue according to our warranty policy. We appreciate your support and cooperation in providing details with us via email at service@aiper.com. AIPER

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worst item I bought at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst item I bought at Best Buy, the battery doesn’t last what promised and doesn’t clean well

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best pool vacuum I've ever had, Works very well.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had mixed reviews but we bought anyway. Stopped working after 3 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little gadget to have for your pool. Works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does way more that what I expected. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Pool cleaner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very nice pool cleaner just now used it for the first time today..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and keeps our above ground pool clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow i am impressed! really happy with this product

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Has not been a year and it will not work. Its been

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this march 2024 has not been a year and will not work anymore. It takes a charge appears to but will not turn on

    No, I would not recommend this to a friend
    • Brand response from AIPER
      Posted .

      Thanks for your feedback. We are very sorry for the unpleasant experience with the not-turned-on cordless robotic pool cleaner SG 800B. To further make sure what caused the issue, please do the troubleshooting steps below: 1. Please charge the device for at least three hours and check the indicator light status.2. If the device still does not turn on, it may be faulty. We would like to resolve this issue according to our warranty policy. Please feel free to contact our customer support via email at service@aiper.com. We are always ready to provide you with feasible solutions. AIPER

  • Rated 1 out of 5 stars

    FAILS AFTER USED 3 times

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougth it on March before the summer, to have it ready. I've used it the first time, all good. I used it the second time, all good. I tried to use it a the third time, no longer work. Now, it no longer qualifies for Best Buy warranty, they are telling me to contact the manufacturer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Pool Cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect companion for our pol work great and picks everything up

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Cloudy water

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum moves too fast picking up dirt and makes water cloudy.

    No, I would not recommend this to a friend
    • Brand response from AIPER
      Posted .

      Thanks for your feedback and sorry for all the inconvenience. If you encounter any unforeseen quality issues with the cordless robotic pool cleaner Seagull 800B please feel free to contact our customer support via email at service@aiper.com and provide your pool's construction materials, design drawings or a short video. Knowing these details allows us to provide you with some feasible solutions. AIPER