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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 87 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

64%would recommend to a friend

Customers are saying

Customers commend the SG 800B for Above Ground Pools robotic vacuum for its cleaning performance and suction power, noting its ability to effectively remove dirt, sand, and algae from the pool floor. However, some customers have expressed concerns regarding the battery life and durability of the product. Additionally, a few users have mentioned that the vacuum's speed can sometimes stir up debris, leading to cloudy water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 87 reviews
  • Rated 4 out of 5 stars

    low risk cost

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a nice quality item run it everyday I wish it worked better

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its all right, for the price do the job, easy to use

    I would recommend this to a friend
    • Brand response from AIPER
      Posted .

      Thanks for your feedback and sharing your experience with us on the cordless robotic pool cleaner SG 800B. It comes with a 12-month warranty and worry-free customer service from the date of purchase. If you encounter any unforeseen quality issues with your machine, or it just doesn't meet your expectations, please feel free to contact our customer support via email at [email protected]. We are always ready to provide you with feasible solutions. AIPER

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It cleans our pool without extra effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pool vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup use and clean. Great value for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best pool vacuum I've ever had, Works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to use, and cleans the pool as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little gadget to have for your pool. Works well!

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had mixed reviews but we bought anyway. Stopped working after 3 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does way more that what I expected. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and keeps our above ground pool clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Pool cleaner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very nice pool cleaner just now used it for the first time today..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow i am impressed! really happy with this product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    FAILS AFTER USED 3 times

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougth it on March before the summer, to have it ready. I've used it the first time, all good. I used it the second time, all good. I tried to use it a the third time, no longer work. Now, it no longer qualifies for Best Buy warranty, they are telling me to contact the manufacturer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Has not been a year and it will not work. Its been

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this march 2024 has not been a year and will not work anymore. It takes a charge appears to but will not turn on

    No, I would not recommend this to a friend
    • Brand response from AIPER
      Posted .

      Thanks for your feedback. We are very sorry for the unpleasant experience with the not-turned-on cordless robotic pool cleaner SG 800B. To further make sure what caused the issue, please do the troubleshooting steps below: 1. Please charge the device for at least three hours and check the indicator light status.2. If the device still does not turn on, it may be faulty. We would like to resolve this issue according to our warranty policy. Please feel free to contact our customer support via email at [email protected]. We are always ready to provide you with feasible solutions. AIPER

  • Rated 5 out of 5 stars

    Great Pool Cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect companion for our pol work great and picks everything up

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Cloudy water

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum moves too fast picking up dirt and makes water cloudy.

    No, I would not recommend this to a friend
    • Brand response from AIPER
      Posted .

      Thanks for your feedback and sorry for all the inconvenience. If you encounter any unforeseen quality issues with the cordless robotic pool cleaner Seagull 800B please feel free to contact our customer support via email at [email protected] and provide your pool's construction materials, design drawings or a short video. Knowing these details allows us to provide you with some feasible solutions. AIPER

  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Doesn't get everywhere but gets most

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Pool cleaner sux

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of crap would not let me return quit after 3 weeks

    No, I would not recommend this to a friend
    • Brand response from AIPER
      Posted .

      We are very sorry for the unpleasant experience. This cordless robotic pool cleaner SG 800B comes with a 12-month warranty and worry-free customer service from the date of purchase. If you encounter any unforeseen quality issues with your machine, or it just doesn't meet your expectations, please feel free to contact our customer support via email at [email protected]. We are always ready to provide you with feasible solutions. AIPER

  • Rated 5 out of 5 stars

    pool cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pool cleaner seemed like it would work well, however I returned it to best buy prior to use due to my old one started working again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That fast pace of cleaning.The size of the vav is also great and portable..

    I would recommend this to a friend
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