Customer Ratings & Reviews
- Model:
- SG 800B
- SKU:
- 6575371
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the SG 800B for Above Ground Pools robotic vacuum for its cleaning performance and suction power, noting its ability to effectively remove dirt, sand, and algae from the pool floor. However, some customers have expressed concerns regarding the battery life and durability of the product. Additionally, a few users have mentioned that the vacuum's speed can sometimes stir up debris, leading to cloudy water.
This summary was generated by AI based on customer reviews.
Bad battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a few times of use. The more times you use it the little it vacuum
No, I would not recommend this to a friendBrand response from AIPER
Posted .Thanks for your feedback. We are very sorry for the unpleasant experience with cordless robotic pool cleaner SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Please charge the device for at least three hours and check the indicator light status; 2. If the device still does not turn on, it may be faulty. We would like to resolve this issue according to our warranty policy. We appreciate your support and cooperation in providing details with us via email at [email protected]. We understand that timely and effective support is crucial, and we are committed to resolving any issues you may encounter promptly.
Not worth price. Should work longer than 1 month!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working it runs and scatters just doesn't vacuum up anything.
No, I would not recommend this to a friendBrand response from AIPER
Posted .We are very sorry for the unpleasant experience. This cordless robotic pool cleaner SG 800B comes with a 12-month warranty and worry-free customer service from the date of purchase. If you encounter any unforeseen quality issues with your machine, or it just doesn't meet your expectations, please feel free to contact our customer support via email at [email protected]. We are always ready to provide you with feasible solutions.
Don’t buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work well. Goes to side of pool and stays. Won’t pick up sand. Only 14 day return period. We didn’t have our pool open yet.
No, I would not recommend this to a friendBrand response from AIPER
Posted .Our cordless pool cleaning robot SG 800B comes with a 180 micron fine filter tray. Sand smaller than this may be missed. If there is a lot of debris in the pool, the machine will get stuck and be forced to stop working. If your machine encounters unforeseen quality issues during the warranty period, or it does not meet your expectations, please feel free to contact our customer support via email: [email protected]. We are always ready to help you.
Look for another model or brand.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I first bought it, it would not charge after 1 week. I would plug it in and no charge. It was replaced. The second worked fine and seems to charge, but over 3 weeks it became so sluggish that it no longer moves across the pool bottom. I just moves a few inches in each direction. I have a flat bottom, 16', above ground pool which is what it is marketed for. After 2 chances, I would not return to this product but seek out another manufacturer.
No, I would not recommend this to a friendBrand response from AIPER
Posted .We are very sorry for the unpleasant experience. This cordless robotic pool cleaner SG 800B comes with a 12-month warranty and worry-free customer service from the date of purchase. If you encounter any unforeseen quality issues with your machine, or it just doesn't meet your expectations, please feel free to contact our customer support via email at [email protected]. We are always ready to provide you with feasible solutions.
- Pros mentioned:Suction power
Very good investment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work perfectly fine Really nice product Just set it in your pool and he will make the job
I would recommend this to a friend - Cons mentioned:Durability
poor customer service from Aiper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we have had two in lest than a year and both died with in a short period time one was covered under warranty gthe scond one was declined. i loved the product if it only lasted longer
No, I would not recommend this to a friendBrand response from AIPER
Posted .We are deeply sorry for the bad experience you have had. Please rest assured that if any quality problems occur during the warranty period, please feel free to contact us via email at [email protected]. We have professional customer service colleagues to provide you with the corresponding after-sales service.
Pool vacum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great! I love it !! It does a great job!!!
I would recommend this to a friend
