Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 100 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Kelista Contemporary Mesh Executive Swivel Office Chair for its comfort and back support. They find it spacious and comfortable, with excellent back support, making it ideal for those with back issues. While most customers are pleased with the chair's price, a few have concerns about the assembly instructions and armrests.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 100 reviews
  • Rated 3 out of 5 stars

    Office Chair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price a pretty good chair. Was a bit of a chore to assemble. Could feel a bit more solid. I would imagine with daily use in my home office will only last a year or two. Probably would not purchase again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet. It doesn't sink down. The arms are retractable

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      How kind! We always aim to exceed expectations, and your kind words affirm that our efforts are making a difference. We are thrilled that you enjoyed your purchasing experience and that we could exceeded your expectations. Your support and patronage mean the world to us. If there is anything more we can do to enhance your experience or if you have any suggestions for us, please don't hesitate to reach out. Customer Care (TJ)

  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but needs a little more detail as of angles of reclining and flexibility. Assembly instructions were not clear but overall good product

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hello there Abhishek. We regret that you found the pages of specifications lacking for this product and would love your input for representation. Wont you please reach out to to Best Buy customer care at 1-800-BEST-BUY to discuss your ideas? Others considering this purchase can locate product details on the product page and by clicking the "Show Full Specs" button. Have a great day! Customer Care (TJ)

  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a gaming chair with no lumbar support, this chair is just perfect for me

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Thank you for the fantastic review Tony! We loved being of service to you and hope we can assist you again soon. Customer Care (TJ)

  • Rated 5 out of 5 stars

    Nice chair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and she loves it. I personally think gaming chairs are better but she hasn’t complained.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Comfy

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it and had a chance to sit one before purchase

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Customer Care (TJ)

  • Cons mentioned:
    Headrest

    Rated 2 out of 5 stars

    stiff little bugger

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not enough width for hips and doesn't lean back too straight up

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hello! When our customers are disappointed, we are too. I'm sorry that this item did not meet your comfort needs. Comfort is subjective and based on the opinion of the user, however we certainly appreciate and value your feedback. Have a great week! Customer Care (TJ)

  • Rated 3 out of 5 stars

    Good quality, however chair is lopsided.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a good quality chair. However, the only complaint I have is, the chair is lopsided. It's bad for your back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    uncomfortable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible. very hard. not comfortable when sitting for a full workday. hurts your back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible quality for the price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arm rests are so low like 6 inches above the seat. Whos arms go that low?!?!? The head rest is so pointless like you have to force your head on it. Do not buy this. There are so many better options

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hello. When our customers are disappointed, we are too. I'm sorry that this item did not meet your comfort needs. Comfort is subjective and based on the opinion of the user, however we certainly appreciate and value your feedback. Have a great week! Customer Care (TJ)

  • Rated 2 out of 5 stars

    Would’ve been decent but…

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdiness was immediately lost after putting it together, properly might I add, within 5 days.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Not top of the line but comfortable and seems to be well built.

    I would recommend this to a friend
    • Brand response from Kara - Product Support
      Posted .

      We are happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Customer Care (CC) FlashPS

  • Rated 5 out of 5 stars

    Computer chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble. Comfortable. Good quality. Excellent purchase.

    I would recommend this to a friend
    • Brand response from Kara - Product Support
      Posted .

      Hey Patty, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please don't hesitate to contact us. Customer Care (TJ) FlashPS

  • Rated 1 out of 5 stars

    Expensive and Did not last

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in less than one year. My sone is 18, 6 foot 3 inches and weighs 240 lbs

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hello there. We regret that you have experienced difficulty with your purchase. It is our goal to bring the highest quality product to our customers and we back that up with a solid warranty. Please reach out to Best Buy Customer Service at 1-800-BEST-BUY so a representative may assist you in determining if a warranty claim should be initiated on your behalf. We look forward to hearing from you soon. Customer Care (TJ)

  • Rated 1 out of 5 stars

    Don’t waste your money.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty bad chair. Poor support, not at all designed for someone that has to work from home. I returned it and went back to a chair that’s worse than furniture you find on the street.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Chair Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything about it is very good except the size of the seat. It could be about an inch long from back to front. Otherwise VERY comfortable, have fallen asleep in it.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please don't hesitate to contact us. Customer Care (TJ)

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my son at college. Comfortable and ergonomic

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      A heartfelt thank you for sharing your fantastic experience with us and the community! Your feedback is truly appreciated. We look forward to the pleasure of serving you again soon. Customer Care (TJ)

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best chair ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent chair for those who have to sit a lot

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hello. We sincerely appreciate your time in leaving this feedback on your experience. Your comments help others contemplating the purchase of this item. Do not hesitate to reach out to us if we can be of assistance in the future. Customer Care (TJ)

  • Rated 5 out of 5 stars

    Desk Chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my son which he chose and he's very satisfied.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hello! We appreciate you taking time to review our products. Our goal is to have quality products and are thrilled you and your son found this to be the case. Thanks for sharing your experience! Customer Care (TJ)

  • Rated 3 out of 5 stars

    Nice chair but I think mine wa defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this chair for a Christmas gift I put it together I don’t know if I got a defective one but the mesh is tearing I like the chair wish it wasn’t defective

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hello! We appreciate you taking time to review our products. Our goal is to have quality products and apologize if you did not find this to be the case. We are happy to do what we can to make things right for you. Please reach out to Best Buy Customer Service at 1-800-BEST-BUY so a representative may assist you with filing a claim with the manufacturer. Thank you and have a great day! Customer Care (TJ)

Sponsored