Customer Ratings & Reviews

The specs are awesome and the finish of this Alienware laptops have nothing to envy to Apple. Way heavy on specs at a low price. My best option for my son soon to be studying engineering at college. Was thinking of Apple products but after so many complaints and high costs for less power and capabilities this laptop is the king, Toughbuilt and lightning fast. Also looks fantastic, like from another planet.

Picked this up open box for just under $1500 and worth every penny. You're probably asking, then why the 4 stars? Reason I returned it was trying to stream game play through OBS or Streamlabs causes too many headaches and audio issues, paired with the large and heavy size. Portability becomes an issue as this thing barely fit in my backpack and paired with the power brick can become overbearing at times when also trying to pack up my headset and other items I normally carry when on the go. Main issue was the streaming audio though. Other than that, if you plan to just game, create content via Adobe Premier or browse the web, you are set! Highest FPS I could reach was 160fps in Fortnite in mixed high/low settings when displayed in my 240hz Alienware Monitor. 120fps gave a more consistent frame rate at epic settings on Fortnite. I ended up saving $500 (the extra money I spent on this) by switching back to the Dell G7 I had which can also hit a consistent 120fps in Epic settings with post processing on low and shadows on low. The Dell G7 doesnt seem to have any audio issues with streaming and playing games.

Can't say enough good things about this laptop. It games fantastically at 1080P. Of course it has the expansion port for the graphics amp if you want more performance. Easily upgraded to 32gb of RAM if needed. The new 6 core / 12 thread i7 makes short work of CAM & photoshop (way over kill for gaming!) Good screen. Not too bad in bloatware. trackpad is responsive. Keyboard is good (the steelseries on my old MSI was better, but it was terrible on cooling!). Only real downsides are weight and thickness - but both of these allow for the better thermals. This is a desktop replacement - not an ultrabook. Also note, under reported, but I added an additional two drives to this so I'm now running the original 256 boot, a 1tb steam ssd, a 250gb CAD/CAM scratch disk SSD, and a 2tb 2.5" storage drive. I might upgrade the Boot drive at some point, but it's working fine right now. That's a lot of storage for a laptop (and separate drives make it nice for like the scratch disk!).

I have been building my own desktop computers and even one of two laptops my whole life. Normally i stick with desktops, but I'm telling you right now this laptop hast totally smashed every game, benchmark or task i have thrown at it. And this one isn't even the top one. This one had the 6 core i7 chip not the top i9 one. It has the nvidia gtx 1070 video card, not the top of the line 1080, and only 16GB of ram, not 32GB. It didn't matter one bit, I would recommend this to anyone who not only wants to game, but to game with every single setting set to ultra or maximum graphics settings. Honestly its kind of unbelievable. If your in the market for a gaming laptop, DO NOT pass this one up. It even has a HDMI port which i used to play my games on my 4K tv at home and the nvidia 1070 was able to still mostly max out everything in the games.

This Alienware laptop has been fantastic and is slammin’ deal compared to Dell. You’ll get a FHD G-Sync monitor and the Killer 1550 Wireless card—a few great surprises upon initial review. I returned my MacBook for this machine and could not be any happier. The integration with Mac and my iPhone was nice but this machine is far more capable—gaming, photo editing, video editing, and more. It is heavier and the bezels are much thicker but I’m all about the raw power and bang for the buck. Best Buy was able to match Dell’s Memorial Day sale and saved me over $200–thanks Best Buy!!!

We bought this to replace a desktop computer and use it mainly for video and photo editing. It can handle everything we throw at it without skipping a beat. Plus it has some really cool lighting features. It makes a great desktop replacement but it is large for a 15” and VERY heavy, so fitting it in a backpack isn’t so great.

Great laptop, as usual with all Alienware product, it is heavy for it's size, i can hear fan noise but great for playing games and video auditing. will be using it for a while.

I use this PC for both work and gaming and I could not be happier! It handles everything I need to do with ease, whether it's Office 365 or Destiny 2. The SSD drastically reduces load times. The keyboard is very nice for a laptop keyboard and the touchpad is very responsive for work applications. I plug in a Razer mouse for gaming and am very pleased with the performance of this system. If you are in the market for a 15" laptop that is both portable and powerful, I highly recommend you give this a look!

It's a pretty solid and nice looking laptop for VR. Note that it runs hotter than typical machines of this size. Some users report improvement by undervolting.

A good laptop. I had to do some upgrades to the memory (32g) and the SSD was bumped to 512g. Battery life not so good, I am still able to get about 45mins from it.

My husband got this for work and he loves it's speed and ability to multi task. It is a little bulky and if he hadn't gone with the 15" screen he would be hard pressed to find a bag for travel.

Bought this laptop for work, not for gaming. We needed something that could output 4K UHD video content with excellent results. This laptop exceeded our requirements and expectations. Highly recommended. Build quality, fit and finish, style, performance. It's got it all!

We came in after buying another computer that stopped working after 24 hours. I told them what I needed for my son, and how much we could afford. While the computer was a little over our price they were able to give me a discount to allow us to purchase a computer that my son had always dreamed of having. Thank you South Portland Best Buy for allowing this awesome computer come back to our home.

I bought one of these, and the backlight went out in 13 days. I traded it for another one, and it turned out that the cooling fan was bad. The third one seems to be working well. It's a fast laptop, and my kid loves the customizeable lighting.

I've been using Alienware for over 5 years. This one is the 3rd AW I have. The overall performance of this model is satisfactory, it can support a fluent gaming experience and the price is acceptable. Would recommend to my friends.

I bought this laptop with 200$ discount, which is really worthy. It's a little bit heavy but with awsome performance.

I used this laptop for schoolwork and gaming. This laptop exceeded my expectations by a landslide. I was getting close to 120 FPS on medium settings on fortnite.

Bought on sale as a desktop replacement. Price for an I7 8750H, 16 gigs ram, 1 terabyte HD, and 256 gig SSD and GTX 1070 with 8 gigs DDR 5, couldn't be beat.

Great gaming computer,with plenty of storage.Fast start with additional ssd drive.Twin fans keep machine fairly cool .

Bought for my daughter and she loves the graphics and gaming features. Only problem is it’s heavy laptop especially when she transports it for gaming.