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Customer reviews

Rating 4.7 out of 5 stars with 150 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 150 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alienware - 16 Aurora - 16" 2.5K Gaming Laptop - Intel Core 7 240H 2024 - 32GB Memory - NVIDIA GeForce RTX 5060 - 1TB Storage -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a goo computer but a bit generic in design, Alienware used to be fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just As Hoped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as I'd hoped. Smooth operation and sleak look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At $1,000 in late November 2025 this was a good value based on the recent spike in RAM prices. The RTX 5060 is a little power limited in this, but for games that aren't extremely graphically intensive you'll be fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AmaIng laptop for anyone trying to find a good gaming laptop under 1300$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Damage! Yaaaaa!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top was very well packed, considering the lack of care in the various delivery companies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Alienware Quality/Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After unpacking this new alienware,i have founded a great product to a great price,1099 USD was an excellent price for this alienware laptop, running games as a microsoft flight simulator 2024,is a great experience,32 gb memory run applications smoothly,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop for gaminh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson is purchasing this theough my best buy card. He loves everything about this laptop. Says its good quality, good built and arrived in perfect condition and we were able to pick it up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pc for gaming. Definitely get a fan for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gaming pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good computer just wish it had more vram for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, fast crisp graphics. Bestbuy beat Dells price by $300

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop. Quality graphics and sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal for sale price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality isnt amazing. Plastic frame feels cheap, screen could be a bit brighter, and the sound quality could be better. Other than that it runs fine, not too loud or hot, and the specs are very decent. I would give it 3 stars, but I got it $400 off during a sale so the specs are great for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this computer with the blue hue but it was lagging on startup/launching my first game. Also did not like the keys - it felt super plasticy. The screen seemed very washed out compared to other models. It’s a good alternative for a budget but I would only get this if it’s on sale

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding laptop. Very easy to use and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alien ware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy for my choose Thank you for everything Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Truly Impressed

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to high-end gaming and video editing, Alienware has been my go-to brand for years, and I was expecting to be blown away by this Gaming Aurora 16’ as I always have with other models. If you are a hard-core gamer, this is going to be ideal if not close to that. Yes, it uses an Intel Core 7, and the refresh rate is “only” 120Hz. Of course, I wish it was Core 9 and 240Hz to make me really happy, but I’ve become more realistic as I age. With 10 cores, 5.2 Ghz, and 32GB of DDR RAM, and a Nvidia RTX 5060 graphics card, there will be very few gamers disappointed. This is a powerhouse. It was hard to notice any artifacts when playing any of the three demanding AAA titles I play most often proving that 120Hz is more than just a great start. Of course, the Nvidia delivering very smooth frame rates and excellent ray tracing is probably the main reason for the great experience. The images are not just clear, but also vibrant. Do I sound like a salesman? Maybe, but I was really impressed. Even at my age (62), I still want the best gaming computer because I still love playing by myself or with my sons and daughters, and eventually with my grandkids when they are old enough. But to be honest, I don’t have that much time for gaming during the week. And here’s where my love for this Asus gets bigger. With all these capabilities, you shouldn’t be surprised that it is excellent for video editing, and you can trust that colors are very accurate, which is a must for this type of work. While not completely quiet, I was surprised at how smooth the fans ran even after hours of playing. It seems to have a great cooling system because temperatures were kept at a decent level for this type of machine. Noise was only noticeable when there was not much going on around the house, but I am used to much noisier gaming laptops. Call me shallow, but when it comes to computers I also care about looks and its sleek, futuristic style with an anodized aluminum build is mouthwatering. It screams premium. Very sleek and portable too. While what I have to say is mostly positive, there were a few things that I was not overly impressed with. Brightness was one of them. When I played in our entertainment room or in my home office, it looked perfect, but when I moved to our patio to do some work, I wished it was brighter. Not too disappointing but it could be better. The other “issue” is the weight if you’re traveling with it frequently. Personally, I don’t want a gaming computer when I’m traveling either for business or personal reasons, but some people may not have another computer. Almost 6 lbs is not exactly lightweight. My overall experience was excellent, and I would recommend it even to the most hard-core gamers out there. Yeah, I’m still dreaming about the Intel 9 core model, but I’m just being greedy and probably not worth the extra cost. This machine runs just about any game or demanding application, and it truly impressed me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy in offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop but not so great battery. They can make it better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer bad purchase limits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer but the purchase limits are suck i dont like them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great mid-range laptop.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my title says, this is a great mid-range gaming laptop. Taking this out of the box, I loved the color theme with this and love that when you power it on, you get the Alienware logo, and it is faded and then a color circle comes around and then it goes white. Setting up was not hard at all, just time consuming. But that is with any pc. A couple things that I did not like with this laptop. My first issue is that they use a few screws on the bottom, so it is not a quick and easy task if you want to take the bottom part off so that you can add another hard drive or more ram or whatever you might want to do. Plus, once you get the screws all out, you have to pry it open. I wish they would add maybe individual covers that can be removed to access different spots, or maybe 1 screw and then pop of the bottom that way. Another issue for me is that, although it has a 1TB Hard drive, it would have been nice to have another. These days, 1TB is not that much. I was also shocked that I did not see a button to open up their software. And no taskbar for their software either. I had to type in search for their command center. I also did not see a button to turn off the touch pad. For gaming I like to deactivate that, so my palm does not hit it. That said, those things were not too big an issue for me and not enough for me to drop this to a 4 star. One of my favorite things with this laptop is that they have all the ports on the left side and back and none on the right side. I also like that it being a 16", it still has the numbers keypad. I have had a couple gaming laptops, and compared to my other gaming laptop, this is way thinner and lighter. This was the same height as just the keyboard part of my other laptop. Way easier to pack and carry around. Gaming: This is not going to be your powerhouse gaming laptop. But it will play all the games you want. Just know that you will have to set some to mid graphics settings. You can get some boost out of this with some playing around as well. But default, I ran COD black ops 6 and graphics I put at balance and ran smoothly with 90 FPS, and this was out of the box and updating the graphics card. Nvidia, you can set suggested settings. Other games like Fortnite ran smooth and well over 100 fps with higher graphics settings. I had no issues with Pubg, Delta Force, battlefield, CSGO, all on medium to high settings with screen resolution maxed and default without tweaking or using Nvidia to set settings for me. The hardest part with gaming for me was just the screen size. I am used to using much larger screens now. Also, the screen is not OLED. Overall, this did not disappoint. Being that the last 2 digits for the gpu are 60, I was not expecting to throw every game at it and expecting them all to run maxed graphics settings. I was impressed with how well it did do being only a 5060. If you do not mind the 16" screen and looking for a nice gaming laptop, this is for you. I just recommend a laptop bag, cooling pad, mouse and headset. Keyboard if you want to plug this into another monitor and use like a desktop. On the cooling, I also like this part of the laptop. The intake vent on the bottom has a cover type piece. I had no issues myself with this overheating while gaming. I used it on a flat surface with a large mousepad under it. The bottom, you could feel a little warm but not hot. But I always still recommend a cooling pad. Even if you are not going to game. Even if you do not use the cooling pad fans, Laptops just do not seem to have long feet under them to raise them, and they tend to vent from the bottom. Even on a flat surface, you have maybe a 1/4 or so of an inch under them. Again, looking for a great looking laptop to game with, I recommend this laptop.

    I would recommend this to a friend
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