Customer Ratings & Reviews

I have owned and used many Dell Computers to date. From Desktops to Laptops on the corporate side to Alienware laptops on the personal.gamming side. Dell has always provided solid stable PCs for all to use and this laptop is nothing short of what they have done in the past. Packing was really nice. The box the presentation of the laptop is great. The laptop was wrap in alien white paper wrapping. Nice touch. Setup. Setup took a bit long. It took about 3 hours to walk through the entire process. Windows update took the longest ... It clocked in about 3 hours for me even with an Ethernet connection. After that I benchmarked the laptop. I ran a software to do that and that took about another 3 hours to do. CPU cooling fans kicked in and it heated up so I knew it was getting pushed to its limits. Results came back from the Benchmark and all the criteria that was specified by Dell hit all the marks from Processor, graphics, ram, HDD, etc. User interface is really nice. 10 key add on is always nice to have. Atmos sound is great. I fired up Call of Duty on Xbox PC program and it ran flawlessly. Appearance is nice and modern. Metallic color is nice. Connectivity options are good. Ethernet connect for fast Internet is there. HDMI for external screen is there. 2 USB As and 2 USB Cs. Headphone/Mic jack is there. With is nice. Not like my old Alienware laptop that weights trice as much as this with half the power. Standard PC use was all good. WiFi 6 is there. So the only wish 2 wishes I had were 1. WiFi 7 and 2 Network Card that was 2.5 or greater. Other than that another Alienware laptop to seek if you are looking to be a serious threat to your friends during game night.

(I mostly play video games draw animate and do 3D modeling fyi) Pros: great display, frame rate, color, great storage amazing Cooling Cons: very heavy very large not very portable horrible battery life fans are loud Personal opinion/ decision: I was debating between a PC and a laptop so in a sense I decided to "do both" I was more familiar with laptops than PCS but normal laptops really weren't good for the gaming animation and artwork that I was trying to do so the laptop being extremely heavy and basically always needing to be on a charger 24/7 actually made me like it more because I wanted to be more stationary like a pc but it still being a laptop makes it more portable so I can still use it for school which allows me to be more flexible but also makes me more aware of staying in one place with it making me more careful with it also I'm normally by myself and have my headphones in so the fans really don't bother me plus I mostly use the fans when I'm gaming so I'm usually talking with my friends so I don't even notice it bedside bar make sure you take really good care of the charger and if you're going to take the laptop anywhere you have to take the charger with it so you can plug it up

This particular model was an extremely good value. It is a hard system to beat for what you get. I found comparable systems that were hundreds of dollars more. While this is considered a gaming laptop, it has worked out well as a CAD laptop. It is a little heavier than most laptops, but considering all that it has to offer in performance, it is worth it. My only annoyance is that a lot of these gaming laptops come with Windows Home rather than Windows Pro. Why?

The Aurora 16" Gaming Laptop is pure power in your hands: a stunning WQXGA 120Hz display for flawless fluidity, an Intel Core 7 for unstoppable performance, and a sleek design built for speed. Light enough to carry anywhere, tough enough for marathon sessions, and lightning-fast in every load. 4 With Aurora, every game becomes an epic experience.

This laptop has truly exceeded my expectations with its outstanding performance and sleek design. The vibrant display offers a truly immersive visual experience, perfect for both work and entertainment. Navigating through applications and multitasking feels remarkably smooth and efficient, making productivity a breeze. I am thoroughly impressed with the build quality and the intuitive user interface, which contributes to a delightful user experience. This purchase has been a worthwhile investment, and I highly recommend this exceptional product to anyone seeking a reliable and high-performing laptop.

Alienware Gaming Laptop — Quick Review Man, just fire up this thing and you know it means business.   . Why it feels great to use: • Users gush about “smooth gameplay,” “beautiful design,” and that satisfying mechanical RGB keyboard—all powered by solid gaming performance . • Reviewers give a thumbs-up for precision (thanks AlienFX), vibrant screens, and serious horsepower—ideal if you’re expecting desktop-level muscle from a laptop  . But heads up: • These beasts are hefty and chunky; portability’s not their strong suit. • Expect battery life to be modest—gaming drains it fast  . • Some folks online have flagged inconsistent quality or cooling issues, with comments like “build overheating” or “brand probably just… branding” . ⸻ In a nutshell: If you’re chasing raw power, a killer aesthetic, and don’t mind sacrificing a bit of portability or battery life—Alienware is like stepping into a high-powered cockpit. It delivers desktop-grade performance, fancy lighting, and top-tier gaming creds. Just be ready to plug it in and carry it with purpose.

Super fast, great screen, and handles all my games without issues. Fans get a bit loud, but overall it’s powerful and looks awesome.

I tried like 3 different laptops before keeping this one. It has near to perfect no gloss screen with a good brightness. Screen is oversized 16", more like 17" if you read from it. Intel core 7 is a good compromise. I9 is faster but loud and more expensive. Lenovo Legion has Oled sreen for basically the same money, but it is not even oled with some cheap protector screen. The closest to Aurora is HP oven model. HP is more powerful and has low brightness no gloss screen. HP is a better option if you plan to use external monitor and keep the laptop under the table. Asus has it all but about 600$ more expensive. I would better save 600$ for another upgrade next year.

I got this laptop on Black Friday, and it was just what I was looking for. I mainly wanted it to do video editing and heavy multitasking with no delays. This laptop does just that! With 32GB of RAM, I am able to do multiple things without any delay or lag. It works great for the majority of my games, but it may not be good for games that need more than an 8GB graphics card. So far, I have had no issues. I would recommend for sure!

Powerful and fast. Games run smooth at high settings. Display is sharp and fluid at 120Hz. Keyboard feels premium with solid travel. Fans get loud under load but cooling is effective. Build is sturdy and design stands out. Great choice for serious gaming and content creation. Rating: 5/5

So far this laptop is great, I haven’t experienced any overheating issues and it handles games like cyberpunk pretty well. Although the fans can be kinda loud and it does put off some serious heat. I recommend using silent mode. Don’t be shocked when you plug it in to charge while playing, the fans will get louder. But that’s just because when it’s plugged in it’s able to use its full power specs. I recommend this laptop to everyone. I bought open box excellent condition. It has a minor scratch about 1-2cm on the screen but you can’t see it unless you’re using white screen. So no biggy.

so far it's been working great, I love it that I have a work station mobile

This is the best PC i have ever used, the battery life? beats my expectation. The speed is even more fascinating and i absolutely recommend it. it is worth the price.

The laptop can run most games (At least the ones I play) at 2k Ultra/High settings and does not overheat. The fans can be loud but that is to be expected. On top of that amazing specs for the price. Would highly recommend.

Big, large screen with lots of heft. I purchased this originally as an open-box item. Used it for 1 week or so lightly - the OLED screen is fantastic and easy for older eyes needing more real-estate on everyday tasks. Can't comment on GPU power as I didn't get a chance to try any games before Dell direct sold the same laptop new for cheaper than the price I paid, so I returned it. The takeaways though - good keyboard, trackpad, OLED screen, snappy performance. But hefty (as expected), with a huge, heavy power brick. It's a good machine for those who like to work remote but are not constantly traveling. For prices below twelve-hundred bucks, it's worth it. Lastly, the chasis are plastic.

The laptop is great; it runs Office, scanner and games that I play. The 32GB ram makes it run so smoothly and graphics are sharp. I would highly recommend this laptop.

This computer is sleek and powerful with a beautiful display. Was purchased for my son who just graduated basic military training and is powerful enough for him to do his work at tech school as well as be able to game a little bit in his free time after class, great price point as well

Excellent machine for the price so far - handles my work in Blender well, and also the sorts of games that I play. Only quibble I have is the placement of the trackpad and the lack of physical buttons for it. I often find myself right-clicking rather than left due to my thumb placement in the rare times I'm not using a physical mouse.

great laptop for work no complaints good battery life

There is so much power in this laptop. Got this for our son and he now uses it in place of his desktop computer. We set it up with an Alienware curved monitor and it runs beautifully! Definitely worth the money!