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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 187 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 187 reviews
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Open box excellent cond.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop is great, I haven’t experienced any overheating issues and it handles games like cyberpunk pretty well. Although the fans can be kinda loud and it does put off some serious heat. I recommend using silent mode. Don’t be shocked when you plug it in to charge while playing, the fans will get louder. But that’s just because when it’s plugged in it’s able to use its full power specs. I recommend this laptop to everyone. I bought open box excellent condition. It has a minor scratch about 1-2cm on the screen but you can’t see it unless you’re using white screen. So no biggy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lots of power! Good for Multi-Tasking!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop on Black Friday, and it was just what I was looking for. I mainly wanted it to do video editing and heavy multitasking with no delays. This laptop does just that! With 32GB of RAM, I am able to do multiple things without any delay or lag. It works great for the majority of my games, but it may not be good for games that need more than an 8GB graphics card. So far, I have had no issues. I would recommend for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Alienware beats my expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best PC i have ever used, the battery life? beats my expectation. The speed is even more fascinating and i absolutely recommend it. it is worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value for The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is an extremely good laptop and I have 0 issues with it after nearly 8 months of usage. I really like various different performance modes and the cooling is good for a gaming laptop. Runs AAA titles pretty well at medium settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typing from this very product. I have no complaints, runs great, especially for multiplayer iRacing which my previous computer could not do at all. The color is more blue than it appears in the photo but honestly, I didn't read the color before buying so that's on me and I grew used to the blue in no time. Backlights are white and still makes the laptop look "normal" as opposed to most gaming laptops that I think go overboard with the lights and colors. Heavily Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Alienware laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had it a few days but so far so good. Graphics are great. Alittle loud when gaming as fan kicks high. Seems to get hot but guess thats normal for a laptop. like it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine for the price so far - handles my work in Blender well, and also the sorts of games that I play. Only quibble I have is the placement of the trackpad and the lack of physical buttons for it. I often find myself right-clicking rather than left due to my thumb placement in the rare times I'm not using a physical mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for work no complaints good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful machine for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is sleek and powerful with a beautiful display. Was purchased for my son who just graduated basic military training and is powerful enough for him to do his work at tech school as well as be able to game a little bit in his free time after class, great price point as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to this laptop and let’s just say I’m super impressed. The Aurora 16 runs smooth, is pretty easy to use and plays games wonderfully. My previous laptop I could hardly play games like EFT on it. The Aurora runs it beautifully. The only thing I’ve really had issues with is the Alienware command center with the performance bar. Sometimes in the middle of a game it will open and turn the screen black and then minimize the game. I also have not been able to figure out what the “stealth” button is used for on specific laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Alienware - Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop, no match to speed, battery life is better than others I have used.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling system, Processor speed

    Rated 5 out of 5 stars

    Alienware laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that its fast and that there is a cooling fan built in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Best affordable gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop. It’s fast and the keyboard is user friendly. You highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is so much power in this laptop. Got this for our son and he now uses it in place of his desktop computer. We set it up with an Alienware curved monitor and it runs beautifully! Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Amazing Design and Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lean design, not that heavy for 16" laptop. Performance is great, heavy softwares run smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good hybrid laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use it for school and some mild astrophotography. No complaints so far. saw some negative reviews on other channels but this is a great hybrid laptop for work and gaming. I play war of rights, kerbals and some other military sims. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First gaming computer I’ve ever owned and I’m very impressed. I haven’t played a whole lot on it yet but I’ve been playing Fallout 4 with the London mod on. The game plays beautifully. The build of the laptop is great. I’d 100% recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review about Alienware Aurora 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say it is a great buy for me and the specs are nice and everything this whole month I have been doing every kind of testing I could and I will say it has passed my test and for games it handles everything we'll in Very high/ultra settings

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent for architects, engineers, designers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for architects, engineers, industrial designers, not only for gamers, because the outstanding video card inside as well the memory RAM you can run Autocad, Rhino, Photoshop and other powerful apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop! You never see these kind of specs at this price point! Its pretty, very fast, also very quiet even with the fans on. I was quite impressed with how quit the fans are and they work great!

    I would recommend this to a friend