Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,499.99
Save $250
The comparable value is $1,749.99

Customer reviews

Rating 4.7 out of 5 stars with 187 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 187 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Alienware laptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top play my favorite game flawlessly, the graphics are perfect. There are still many performance upgrades in the system that U have not accesed yet, I am still learning the features.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Honest review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this on sale for circa 1000. I planned to use it as a secondary work laptop and medium load gaming system. Despite having the "power" it does, it often under perfomed when handling more demanding systems or running newer (2025) games on medium settings. However, many older games run great on the system and standard surfing, media consumption is fine. Pro: sleek design allows for it to be taken into meetings or on the go without bulk or most people noticing it is an Alienware. The laptop itself doesnt heat up as bad as some reviewers have said when in performance and balanced modes. Cons: Like any gaming laptop the battery is not a strong suit lasting under 2 hours when doing a medium load of mixed tasks. Although this is a budget offering the things that make an Alienware and Alienware just arent there. No glowing outer emblem, no keyboard light customization, etc. Even the gaming experience is lackluster and with the current specs, this is not a future proofed offering. Even though the price was great and the smaller tasks done on independently are done well, other laptops do it better without studder or noisy fans. Yes there is a silent mode but even that can be vexing as it allows temperature issues. Pay a few extra hundred to get something with a little extra power and that has better specs future proofing it for those of you who wanted thia as a gaming system. I cannot recommend the product unless its on a deep discount, or you dont need your laptop to do much and you want to say you have a 5000 series card in your Alienware.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alienware-16

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alienware is a very productive, duarable device. This is my second purchase of this name. I am very satisfied with product and will tell others about the features. I am still learning some of them myself (lol). Great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace the 1 my son lost in our house we lost everything and my son said its so much better then the 1 he had even tho its not everything he lost having this and it working so good everything about it being so good it helps him feel a little better nd gives him hope after our loss. Its the little things that help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware Aurora Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Brilliant machine. Plays all the games I want... It's fast too! Business class elegant case as well: everything about this machine is beautiful. I'd recommend it to any gamer that wants to play the latest!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop, Great Price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid about $1400 for this and it's worth it! At that price you're getting a more modern computer that is current and can play current games, it's easily gonna be viable for at least the next 5+ years depending on advancements in technology.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tunning machince. Plays everything i want to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware entry lvl

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price the but you can’t max out the settings due to the 5060 hour but for the price it holds its own

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful laptop checks all the boxes

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in to buy an ASUS Tuf but the rep directed me to this Alienware, and it did not disappoint. Great screen (unlike the ASUS) and plenty of power for my 3d modeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using for creating 3D Printing files

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a chance to use it to design 3D files, which is why I originally purchased it, but it's pretty fast at running files that I downloaded. So far, no problems and seems like a decent computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop for my Grandson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this laptop for my 18-year-old grandson headed to college. He said the laptop is absolutely wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, better than macbook in my opinion, the service is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Student Gamer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son who's entering college. He's using it for gaming as well and absolutely loves it. The graphics are incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It starts up quickly and allows me to create 3D models and other designs without any stress. The performance is smooth, and I’m very satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sweeptakes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted a alienware gaming laptop its perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son, he made a search and decided to buy this one. He is playing games on ot and happy for now..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a computer for work but also strong enough to play games during off time and this hits all the features i need and wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this laptop. It beats all expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming laptop woth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vomputer for gaming or streaming. Wonderful investment. Gift for husband and he loves it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine at greater price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a casual gamer like me this machine is a bit of overkill. It's awesome! And finally an Alienware rig that's more than powerful enough for me while also being affordable. Very happy with it.

    I would recommend this to a friend