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Customer reviews

Rating 4.7 out of 5 stars with 149 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-149 of 149 reviews
  • Rated 1 out of 5 stars

    DON'T get fooled by the name! This is NOT quality!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the mistake of thinking an Alienware laptop would be top tier. Yeah, anything but. This is Alienware in name only as I've learned after returning it! They make a big deal about this new cooling system, but I'm telling you firsthand it doesn't do CRAP! 105c thermal throttling playing the new Resident Evil (which ironically you get for free for purchasing a 50 series laptop). If you want a gaming laptop, trust me, this is NOT the one!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hard Drive died while I was setting up the computer. The manufacture could send me a new one or I could exchange it, but I choose to return it. I don't want a product that has problems from the start.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    2k tag is not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont even game, I use Adobe Illustrator. It crashes non stop. Also not being able to access the computer unless connected to the internet is kinda crazy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HOT…. Not in a good way.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop… BUT there is now way to keep the heat down… I don’t think the laptop is the issue though, I think putting a desktop CPU in a laptop with vetting that you can keep it cool is the issue. This thing would get over 200 degrees and it’s brand new… what happens with a little bit of age…. Would have been perfect with an ULTRA 7.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thing thinking itd be alright. Over priced junk is what it is. You’d think having it cost over $2000 after taxes itd hace a premium feel to it. Nope keyboard felt cheep and so did the trackpad. Quickly returned for HP Omen

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    A learning experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new computer is always a traumatic experience, but this one is a dramatic step up from my old device. Most notable difference is quicker performance because of increased RAM. One downside is the included software tries really hard to make me use their programs rather than what I want. Getting passwords squared away is always a hassle to figure out, requiring patience. Battery life not quite what I expected, and bottom of computer is hotter than a 2-dollar pistol. Maybe I will make some kind of stand for better cooling?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop and amazing experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I've ever used, Rtx 5070 with is an amazing graphic card

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good in performing and quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect machine, if you are looking for quality, durability and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good gaming laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop, I hate the fingerprint magnet that it is… It is driving me crazy cleaning it daily

    I would recommend this to a friend