Customer Ratings & Reviews

Nice laptop. Came with everything I needed to plug and play. The initial update seemed to take a while however.

The latest Alienware laptop dawns a new name and look, with the 16X Aurora being a gaming laptop that blends style, power, and polish into a sleek 16-inch chassis. With its blue finish, customizable AlienFX lighting, and clean industrial design, it definitely makes a statement. Under the hood, it’s powered by an Intel Core Ultra 9 275HX, a high-performance CPU well-suited for multitasking, creative workloads, and demanding apps. It pairs that with a RTX 5060, 32GB of DDR5 RAM, and a fast 1TB SSD, giving users plenty of speed and storage to work with. All the specs are great, but to me its standout feature is easily the 16-inch WQXGA display, a bright, color-rich 240Hz panel with a 2560×1600 resolution, 500 nits of brightness, and a 3ms response time. Whether you’re gaming or editing content, the screen delivers smooth, vibrant visuals that elevate the experience. I had no issues with this, and at this price point it's a good value. Performance-wise, the Core Ultra 9 handles CPU-heavy tasks with ease, which is expected. It’s fast, efficient, and built for hybrid productivity, making it ideal for both work and play. The RTX 5060, while a capable mid-range GPU with DLSS4 and AI frame generation support, is somewhat limited by Dell’s power constraints. With a GPU TDP estimated around 45–70 watts, its gaming performance doesn’t quite match similarly priced laptops with higher-wattage RTX 4060 or 4070 chips. In benchmarks and hands-on tests, games like Cyberpunk 2077 hit around 65 fps with DLSS on, Call of Duty: Warzone runs at about 100 fps, and Valorant pushes over 180 fps, perfectly fine for most players, but not top-tier. If you rely on any frame generation and DLSS, you’ll get great value out of it. But for raw, native performance, it lags behind some of the competition. Where the 16X shines is in its (mostly good) build quality, display, and feature set. The sturdy chassis, full keyboard with numpad, generous port selection (including TB4 and HDMI 2.1) are nice to have. I will say, not including any kind of SD card reader built in was an odd choice, and one that is sort of sad as a creative professional myself. The keyboard is also not quite what you might expect in this price range. It's fine, but the older Alienware laptops I've had the priviledge of using felt closer to mechanical than this does. That said, there are some notable drawbacks. The GPU power limitation is the most significant, especially if you're looking to max out modern AAA titles. It’s also on the heavier side and priced at a premium compared to competitors with more powerful graphics cards. In addition, the trackpad is plastic, not any sort of metal or premium material, and there is more plastic than expected in an otherwise sleek machine. The cooling system does a solid job keeping temperatures in check, though fans can get loud under heavy gaming loads. Additionally, while the laptop offers upgradeable RAM and storage, the value proposition drops off quickly if you buy it at full MSRP rather than during a sale (oddly, the price at BB is more expensive right now than on Dell's site). Still, the newest Alienware Aurora laptop is a compelling package for anyone who value aesthetics, display quality, and CPU performance over sheer GPU horsepower. It's a solid mid-tier laptop that provides an upgrade path and a good foundation, with a unique blend of strengths, so long as you’re aware of the GPU’s limitations.

Its really good on paper and works quite well. I hope it lasts a long time.

I bought two of them in the last ln the last couple weeks and both had the same issue. Both had some kind of keyboard ghosting issue. Where if im pressing W and D together but add E to the mix, E does not register. And it was not limited to those keys as it happens throughout the keyboard. Its pretty good in every aspect except for the key issue which i encountered. The bestbuy i returned my last one to had a 16x on display. So i tried it out to see if it has the same ghosting problem. And guess what? It did. I talked to a bestbuy representative and they said its probably an issue with the design or a model flaw. So be careful and check this out first to see if it bothers you or not.

has intermittent white lines through games and other programs

My Alienware Laptop seems to be crashing when I have mutiple windows open. Also it overheating too.

Little slow & needed something better for streaming. Over great.

This a hefty yet very powerful gaming laptop. The laptop is fairly heavy, but this is to be expected for all the features. There is a limited number of USB ports, and this can be easily overcome with a hub. The screen lid feels very sturdy and there is fully lit keyboard that has a full set of number keys as well. There is a nice webcam, and it does not come with a privacy cover. The speakers are quite large at the top of the keys and have a very powerful and crisp sound. There is no bloatware software pre-installed, and it comes with a 30-day subscription to McAfee anti-virus. The specs are the latest and greatest and will run most any game on the highest settings. There is an Intel Ultra 9 275H processor, 32 GB of RAM and 1TB SSD. There is a powerful Nvidia RTX 5060 laptop GPU that can run at a resolution of 2560 x 1600 at 240 Hz. The GPU is capable of running HDR on an external monitor, but the laptop screen does not support it. Colors are crisp and bright even without HDR support. To put into prospective, the RTX 5060 GPU is pretty much on par with specifications of the PlayStation 5 Pro. Games load fast and the game play is very smooth, and the high refresh rate keeps you on target in fast past FPS games. It runs very quietly at idle, but the fans kick up when running a AAA game on highest settings. I don't mind and it keeps the unit running cool. This computer can meet all your gaming needs as a primary system at home or on the go.

The battery life is 2 hours after fully charged. Best buy said is due to graphics card using so kuch power. I returned fhe product

The Alienware 16X Aurora 16" 240Hz Gaming Laptop is a seriously serious piece of hardware, and in my hands-on time with it, it's a great option for anyone who's into serious gaming, hardcore content creation, or multitasking-intensive performance. Once you've worked with it for a bit, I can safely say that this laptop is better than good — it's the sort of performance that makes you pause and take notice of what technology you're working with. First, let's discuss what matters most to most gamers: performance. The Alienware 16X plays modern AAA titles like a beast. I've put it through games like Cyberpunk 2077, Elden Ring, Call of Duty Warzone, and Forza Horizon 5, and this thing devours them. The gameplay is smooth, responsive, and immersive, with no lag or stutter anywhere to be found. The 240Hz refresh rate is a game-changer — particularly in shooters or racing games that happen in a flash. It makes movement look so silky smooth and natural that it really does feel like cheating in some games. If you're a competitive FPS player like Valorant, CS2, or Rainbow Six Siege, you'll see the competitive advantage it provides in aiming and reaction time immediately. I realize some may call 240Hz excessive, but if you've ever played on a high refresh rate monitor, you'll see why it's difficult to return to anything lower. Even simply moving around the desktop or changing between windows feels smoother and more luxurious. It brings a responsiveness to the entire experience that makes even mundane tasks feel quicker. One of the high points of the Alienware 16X Aurora is that 1TB SSD. That gives you far more than enough space for your operating system, games, editing software, and large files — and it boots lightning-fast. Games pop up quickly, file transfers are fast, and system updates are no wait. Even editing massive video files in Adobe Premiere or working large projects in DaVinci Resolve feels surprisingly zippy. You don't realize how much of an impact SSD speed has until you get to use something like this — it effectively eliminates waiting time. The bang for your buck is also to be praised. Alienware laptops tend to be pricey, and yes, this is by no means a cheap laptop, but I truly do believe that it provides a lot of bang for your buck. You're not just getting a machine that doesn't look low-end — it doesn't act that way either. When you look at the hardware, the quality of the screen, the refresh rate, the drive, and the build — it stacks up very well to similarly-priced options. Talk about build quality, this is another place where the Alienware 16X Aurora trumps all. I've had the displeasure of working with some cheap, plastic-y, or clunky gaming laptops in the past — but not this one. This thing is built like a tank, but still refined. The materials that go into the chassis are high-end — such as aluminum and other high-end composites — and the form factor is clean without being too flashy. It's obviously designed for gamers, but it's not like it's shouting "gamer" in an obnoxious manner. The keyboard is awesome, with tactile keys that are perfect for gaming and typing. The RGB lighting is customizable but not excessive — just enough to be stylish and fun without being distracting. Thermals and cooling are solid as a rock, too. Alienware clearly made sure that performance stays level even when you're driving it hard. The fan configuration is great — yeah, it gets pretty loud when you're pushing it to the limit, but it's the sort of loud you'd expect from a high-end gaming rig, and not in a distracting or annoying way. Most importantly, it stays cool enough that thermal throttling doesn't kill your frame rates or your workflow. You can game or edit for hours without even realizing any real drop in performance, something most gaming laptops still can't do. The display quality is noteworthy in itself. In addition to the high refresh rate, the colors are accurate and vivid, the brightness is gorgeous, and the contrast is great on both dark and light content. Watching movies or video editing on it is really enjoyable. Whether gaming, Netflix streaming, or editing creative projects, it's gorgeous. It's not just a "gaming screen" — it's a great display, period. Another underappreciated aspect is audio quality. Most laptops, even the expensive ones, have awful speakers but this one couldn't have surprised me more. The speakers are loud, clear, and nicely bassy. It won't be taking the place of a full speaker system or high-end headsets, but as a laptop, it's much better than adequate for casual listening or gaming on the move. I still opt for the headphones when I want to get completely absorbed, but it's pleasant to know that the speakers can stand on their own. As far as portability goes, it is not featherweight, but it is not a problem either. You can't really expect a gaming laptop with this amount of hardware to be super thin, but Alienware did not do a horrible job at all of juggling size and portability. It's made it through my backpack, and while it's not the lightest laptop one earth, I don't mind taking it to school, work, or on vacation. The build is solid enough that I'm not constantly worrying that I'm going to break it. Battery life, though, is something to be realistic about. As with most high-power gaming laptops, the battery is not going to last an entire day of gaming or video editing. If you're just using it to browse or get some light work done, you can push it a little further perhaps 4 to 6 hours — but when you're pushing it, you're going to be plugged in for likely most of the time. That's just to be expected with this type of power, so I wouldn't say it's a dealbreaker, but it's something to mention. One small aspect that I adore is the software experience. Alienware's Command Center is wonderful for adjusting performance settings, RGB lighting, and thermal profiles. It's not bloated and clunky like some of the other companies' software packages, and actually lets you have control over how your laptop is behaving depending on what you're doing. To put it all into perspective, the Alienware 16X Aurora 16" 240Hz Gaming Laptop is a complete beast. It's ideal for serious gamers, creators, and even students who need performance and endurance in one package. It's fast, it's sharp, it's silky smooth, and it's dressed to impress. The 240Hz screen is on a completely different level for gaming, the 1TB SSD is lightning quick, and the build is top-notch. Yeah, it's not perfect — the battery life is mediocre and it's a bit heavy — but those are sacrifices I'm perfectly happy to make for what I'm getting in return. If you desire a high-performance, high-quality gaming laptop that doesn't cut any corners and feels first-class right out of the box, this is a great choice. It's not another flashy laptop — this is a do-anything machine, and in my experience, it does.

Picture this: You're juggling between a demanding video render, seventeen Chrome tabs researching your next build, and suddenly your team wants to squad up for some ranked matches. That constant dance between productivity and play is exactly where the Alienware 16X Aurora lives, and after two weeks of pushing this Intel Core Ultra 9 275HX-powered beast, I'm genuinely impressed by how well it handles that balancing act. At $1,800 MSRP (though frequently discounted to $1,399), this isn't your typical "gaming laptop with work pretensions", it's a genuine hybrid that makes surprisingly few compromises, even if the RTX 5060 feels like bringing a really nice sedan engine to what could have been a sports car. Unboxing the Aurora 16X immediately sets different expectations than previous Alienware generations. The anodized aluminum lid feels premium, and at 5.66 pounds, it feels quality. Build quality impressed me right away: the hinge action is smooth and holds the display at any angle, the keyboard deck has minimal flex despite being plastic rather than aluminum, and Alienware's new Cryo-Chamber cooling design means no more awkward thermals. Setup was straightforward, but be sure to update drivers for maximum enjoyment. Where this machine truly shines is in its core components working in harmony. That 24-core Intel Core Ultra 9 275HX is absolute overkill for gaming, and I mean that as a compliment. With 8 performance cores hitting 5.4GHz and 16 efficiency cores handling background tasks, this thing chews through video exports and code compilation like my desktop workstation. The 240Hz WQXGA display (2560x1600) delivers buttery smooth motion with its 3ms response time, and at 500 nits peak brightness, it's actually usable near windows. The RTX 5060 with 8GB of GDDR7 memory delivers solid 1080p ultra performance and solid 1440p gaming with DLSS 4 enabled. During my testing, I consistently saw 75-85 FPS in Cyberpunk 2077 at 1080p with ray tracing on and DLSS Quality mode, while less demanding titles like Valorant and CS2 easily maxed out that 240Hz refresh rate. The Cryo-tech cooling keeps things manageable. The fans get audible during intense sessions, but they're more "white noise" than "jet engine," and the keyboard area stays warm rather than scorching. Real-world usage reveals both the Aurora 16X's strengths and its quirks. Multitasking is where that overpowered CPU flexes: I can stream to Twitch while gaming, with OBS encoding, Discord running, and Spotify playing without a single stutter. The 32GB of DDR5-5600 memory means Chrome's tab addiction isn't a concern, and the 1TB PCIe Gen4 SSD delivers near-instant game loads (though you'll want to add a second drive soon – modern games are storage hogs). Battery life surprised me at 6-7 hours for productivity work, though gaming unplugged is still a 90-minute affair at best. The single-zone RGB keyboard feels decent with 1.4mm of travel, though coming from a mechanical board, it's merely adequate. Port placement is thoughtful with most connections at the rear, including Thunderbolt 4 for external GPU potential down the line. My main gripe? That RTX 5060, while capable, feels like it's holding back the CPU's potential, this processor could easily handle an RTX 5070 or even 5080. So who's the Aurora 16X really for? If you're a content creator who games, a developer who needs portable power, or someone who refuses to own separate work and play machines, this hits a sweet spot rarely found in the gaming laptop market. At the frequent $1,399 sale price, you're getting flagship CPU performance, a gorgeous high-refresh display, and solid 1080p/1440p gaming capabilities in a package that doesn't scream "I brought my gaming rig to the office." Students in computer science or digital arts programs would find this particularly compelling, it'll handle anything thrown at it for the next 4-5 years. However, if you're purely focused on gaming and want the best frame rates possible, the RTX 5060 might leave you wanting, especially as games get more demanding. Similarly, if ultimate portability matters, nearly 6 pounds plus the hefty power brick will weigh on you literally and figuratively. The Alienware 16X Aurora succeeds at being exactly what many of us need: a no-excuses performance laptop that handles both professional workloads and after-hours gaming without breaking the bank or your back. That Intel Core Ultra 9 275HX is the star of the show, delivering desktop-class CPU performance that makes quick work of rendering, compiling, and any productivity task you throw at it. Yes, the RTX 5060 creates a bit of an imbalanced system, and I wish Alienware had sprung for a glass trackpad and per-key RGB at this price point. But for $1,399 on sale, you're getting a cohesive package that rivals machines costing $500-800 more, wrapped in Alienware's refined new design language that finally lets their laptops grow up. If you need one machine to rule them all and can live with "very good" instead of "ultimate" gaming performance, the Aurora 16X deserves serious consideration. Just wait for a sale, at full MSRP, the value proposition gets shakier.

Screen started flickering after all updates of drivers and i just took it out if the box. Updates took about an hour for everything. Wanted another but did not have one to exchange.

Alienware has always been associated with gaming laptops. Quality and performance were the trademark. This device continues that tradition in relation to the price of the laptop. Remember the specifications vs. the price provides one way to look at value and this device has it. As with most gaming laptops, the size and weight are more than a standard laptop but not obnoxiously so. The build is solid but mostly plastic. The blue looks great. What I really appreciate is the ability to upgrade many components. You can add more RAM and storage space easily. That is always a plus with a gaming laptop. Now for performance. I tested three games Flight Simulator 2024, Doom the Dark Ages and F1 2025. These are current titles needing good specs. Note: I am running the default build of the laptop with no upgrades. For Flight Simulator 2024, most of this game has moved online compared to the 2020 version. However, it helps to have a fast internet connection and solid hardware. I put the game on ultra and flew over Manhattan (requires high resource usage) and had a very good experience. I was not able to get FPS but it ran smooth. For Doom The Dark Ages, this game requires a solid build. I tried the graphic settings from High to Ultra and definitely had issues with Ultra. High worked very well and the graphics weren't really that bad. Definitely playable. Finally, F1 2025, which ran very well at Ultra high. Pros Solid specs for price Upgradable Looks Great Good Port Options Cons Runs warm (not unusual for gaming machines) Screen, while good, does not allow HDR Overall I am very happy with this laptop and would recommend it.

Does not run simple gaming like Roblox and Fortnite… Too much lag, I do not recommend this laptop for gaming or for gamers…

Having this laptop for over a month now and I can say it easily handles anything from gaming to internet browsing and school assignments with ease. Super fast response time and quick setup. I would highly recommend for a quality laptop that can meet a variety of needs with specs that ensure it will last. Plus, you can upgrade memory, etc. I use it mainly for word and excel for school, and gaming like Valheim and The Sims. And the battery life is amazing!

A big highlight of this laptop is the incredible display. It's super bright with a crazy high refresh rate. This is the first display I've had with a 240Hz refresh rate and it's a noticeable difference from 120Hz. Graphics are silky smooth, colors look fantastic, and there's plenty of contrast. The display dimensions and resolution seem like a good balance where its 2560 x 1600 resolution is plenty for the size. At its highest resolution and 100% scaling, there's tons of screen real estate. I appreciate the clean design where it doesn't scream "gaming laptop". I can easily use this in work scenarios. Construction is solid with zero flex on the main body and the screen hinges are also solid for the most part. The keyboard has a good key feel with positive feedback. It's not super clicky by any means which I actually appreciate but its loud enough and positive enough that you know you're pressing a key. The trackpad is OK but not amazing. It's responsive with touches but the physical click feels hollow. I think this is a great combination of specs when it comes to CPU, GPU, and RAM where this is a solid performer for most games at medium graphics settings without any issues or lag. Increasing to max settings on some games is where it can start to lag but for the price, the performance is hard to beat. From what I can tell, the RAM and hard drive are all user-replaceable if you want more headroom. The speakers and sound quality are OK. I also have a MacBook Pro which I feel is the benchmark when it comes to laptop speakers and this laptop doesn't compare but it's acceptable. It's mainly on the low end where it lacks depth but the sound is still crisp and clear. This laptop tends to run pretty warm most of the time even with everyday computing tasks. While it will probably be fine for browsing and general tasks, I found it to warm to have on my lap for gaming. For the price, this has a great blend of a fantastic display, quality construction, and solid performance.

I am really enjoying this gaming laptop. It has enough power to run The Great Circle at 1080p smooth as butter and GTV5 at the highest settings. Really impressive so far. I'm digging the blue colorway too. The blue aluminum frame houses mutilple exhausts to help regulate thermals and it does a great job. It can still get hot on your lap so dont game on your lap. You can further adjust and monitor the thermals in Alienware Command Center, a program that allows for some customization on the machine. There you can adjust the keyboards backlighting, sync the lighting to other compatible peripherals, and adjust the thermals. Not a ton of customization - but some is better than none. The included power brick is still large but much more manageable than the older power adapters. The display is very good. I would have preferred an OLED but the 240Hz refresh is why you buy. It is ghostly smooth. I setup GTAV to run at 240hz and the clarity was sharp as a tack. Id imagine that it would really clear up screen blur on action and sports games. The nVidia 5060 has impressed me.

Besides the paint getting scratched off pretty easily, it runs games on ultra seamlessly. battery life lasts almost all day too if youre not gaming.

My first gaming laptop and I’m very impressed so far! Runs smoothly, easy to navigate, and great graphics + storage.

Great graphics, speeds, and reliability! It really helps me get a lot of my college work done efficiently, and allows for higher-end softwares to be used