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Customer Ratings & Reviews

$2,349.99

Customer reviews

Rating 4.7 out of 5 stars with 315 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the 16X Aurora gaming laptop for its overall performance and fast processor speed. The laptop's battery life and portability are also appreciated by users who need mobility. However, some customers have noted that the laptop can get hot, the fan noise is noticeable, and the weight can be a factor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 315 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Gaming Machine

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the last week, I've been testing the Alienware Aurora 16X gaming laptop. Overall, this is a fantastic upper mid-range gaming rig that easily shreds through most common games with zero issues. The version I am testing comes with the Intel Core Ultra 9 275HX, 32GB of RAM, a 1 TB SSD, and the NVIDIA GeForce RTX 5060 GPU. All in all, these are impressive specs, especially when compared to the previous generation of gaming rigs. The fact that this laptop now features an NPU for AI tasks and the 5060 GPU, which outperforms the 4070 GPUs, makes upgrading to this laptop an easy decision. Using the Aurora 16X for gaming, I was thoroughly impressed. Playing titles like Madden 2025, Immortals of Aveum, and Marvel Vs Capcom, I experienced flawless, stutter-free gameplay and very quick loading times. Another nice surprise is that it also performed just as well when it was only using battery power. The large 16-inch, 240 Hz monitor provided an excellent, solid picture and flawlessly reproduced colors. Text looked crisp, contrast was top-notch, and brightness was fantastic. The port selection is good. I appreciate that most ports are placed out of the way on the back of the laptop, while still leaving a USB port on the side for attaching a controller or mouse. The keyboard is well-spaced and feels nice to type on. I also like that it has a numpad and customizable backlighting in the Alienware Command Center. The trackpad works well, although it feels like plastic instead of glass. The wireless card did an excellent job of quickly connecting to the internet and maintaining solid Wi-Fi and Bluetooth connections. The big thing to consider when buying this laptop is probably its size and weight. It is large, thick, and heavy. If you plan on carrying it around infrequently, then you'll probably be fine. However, if you are traveling with this daily, you will likely start wishing you had chosen a smaller model. With that said, I think this is a great powerhouse of a gaming machine and would definitely recommend purchasing it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Fan noise
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Very good, but not great gaming PC

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't done a lot of PC gaming over the past few years, but with this Alienware 16X I will be doing it much more frequently now. The specs are not top of the line, but will make most gamers happy with the performance it provides. As with most laptops when you first take it out of the box, there are updates that needed to be downloaded and installed prior to use. It took me about an hour to get everything ready to go after opening the box. The setup process was very straight-forward and walked you through each step so even the most non-technical gamers can get through this without issues. OK, on to the gaming review. The 16X comes with a 3 month Microsoft PC Game Pass included. I took advantage of that and downloaded a few games (Forza Horizon and Halo Infinite) to test out the laptop. I started with a high frame rate of 240fps and turned on the DLSS for both games. The high frame rate worked for about 5 minutes before throwing a message that the Nvdia RTX5060 couldn't keep up with that frame rate, so I had to turn it down to 100fps. I didn't have any more issues once I did that. Ideally, for high level gaming in 4K, having the higher frame rate would have made the image smoother. I wasn't playing in 4K so this was fine. There were a few cons with this laptop. First, the above example showed that you aren't going to get top of the line performance with this graphics card since it only has 8GBs of VRAM. As a result, you get good performance instead of great. The second issue is the laptop is noisy when you are playing games. Ideally, you would be casting to a different screen so you don't have to be sitting next to the laptop. Lastly, I don't recommend playing with this on your lap. It gets hot! I ended up putting it on the laptop box so it didn't burn my legs. Overall, this is a good, but not great gaming laptop. Get one with the RTX5060Ti if you want the full 4K experience. I plan to use this to run a golf simulator setup and expect that this will be more than sufficient for displaying 4K video onto the screen; however, I will definitely keep this laptop in a different room so the noise doesn't overpower the experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Processor speed
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Very happy with this laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast laptop. Starts up and loads programs and games almost instantly. I have had no issues at all with it. It does get a little hot but that is expected considering this laptop's specs and small size. Battery life has been good but I normally keep it plugged in. It definitely needs to be plugged in for gaming. My FPS drops from 130 to 60 the instant I unplug it. FPS goes back up as soon as it is plugged back in. Display is crystal clear as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A bitbheavy still, great performance

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest Alienware series is a nice setup, with response and gaming kept in mind from full system customization to personalization of color options to programming one-touch buttons. Out of the box, this looks great and boots quickly. The keyboard is easy to type with while having an old school mechanical feel to it. There is a noticeable difference when putting the Intel Ultra 9 series to the challenge from basic usage (everyday) to the full power with highly intensive processor, memory taxing, and GPU pushing games. The machine overall does heat-up but keeps up with the cooling through a nicely breathable chassis design. Sadly, with all of the changes in technology, there is still quite a bit of weight to the machine, as well as added additional weight from the power supply itself. This was a change expected to see in this day and age while other portables have found ways to go with a more travel friendly power supply and adapter setup…Alienware has yet to make a change. It does have the latest generation of Wi-Fi to offer and meets backwards to current compatibility testing using the latest generation of Wi-Fi available. Overall charge does last quite a while, but when gaming it should be accompanied by the charger to ensure you do not run out of battery while doing heavy and taxing gaming. For this, I do not foresee this machine being a daily traveler, but instead more friendly when tied to a desktop or temporarily going places to “network”. These machines as a standard would ship with WinOS Pro; instead we see WinOS Home out of the box tied to these machines with the option to pay-to-play (upgrade) should you need it. As a part of the customization there are gaming profiles that can be built as presets to the games you play. It is very responsive and can be utilized for programming, design, photography outside of the gaming only realm.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Processor speed

    Rated 5 out of 5 stars

    Very Pleasing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alienware 16X Aurora is a powerful choice for scRNA-seq analysis. The Intel Core Ultra 9 275HX delivers excellent performance for computational biology tools like Seurat, Scanpy, and Cell Ranger, handling multi-threaded operations smoothly. The 32GB RAM adequately supports most standard single-cell datasets up to 30k cells, while the 1TB SSD provides fast data access and ample storage for multiple projects. I added the RAM up to 128GB so I can run the most LLM training for 7b. The RTX 5060 GPU is a bonus for deep learning applications like scVI and celltyping models. Superior build quality, efficient cooling, and portability make it ideal for researchers needing mobility between lab, office, and conferences. The stunning 2.5K display enhances data visualization. While premium-priced, I have achieved getting multi tasks versatile machine that handles both intensive computational work and presentations beautifully—plus gaming for downtime!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A big step-up from my son's previous gaming laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Alienware Aurora 16" Gaming Laptop is a huge step-up from my son's previous gaming laptop. He needed a more powerful set up simply due to the games that he's been playing requiring more processing power. He now has that in his hands with this new laptop, and the constant complaints about 'lagging, dropping games, rubber-banging etc.', or 'do we still even have internet service?' have stopped being fired my way! Right out of the gate, the Alienware experience is nice as you unbox it. It's refreshing that it is also not just a simply black, grey or silver laptop, but has a nice blue finish to it. First thing we did was charge it up and then went through the set-up process. I have all of my accounts linked, so set-up was pretty uneventful. One it was updated, we were good to load up his Discord and Steam apps. That went smoothly, then we went through and updated the necessary drivers a well. Now with the power of the NVIDIA GeForce RTX 5060 graphics card, Call of Duty is running without any issues at all. Previously, it would lose connection, it would rubber band, it would freeze, the screen would go black etc, none of this is happening now, the computer far exceeds the minimum requirements for the game, and in fact exceeds the higher end 'optimum' specs for the game, so it's totally changed the gaming experience for my son. He's no longer frustrated, and thoroughly enjoying the games. With a 2560x1600 resolution 16" LED screen, the visuals are looking great as well. However, during a session of Warzone, he had to dial back the graphic card resolution to stop an issue he had with rubber banding, but since then, he's had no issues at all. The Intel Core 7 Series 2 processor is up for the task, but one thing we've noticed is that the fans run almost all the time when he is playing games. Almost constantly. There is a raised 'grill interface' on the bottom of the laptop that allows for a lot of airflow around the laptop, so it was surprising that the fans seem to run so much of the time. The laptop has a 32GB RAM and a 1TB SSD which is a good amount of storage to have on board, but I am sure it will get eaten up pretty quickly as his game library expands. And while the graphics look good, this laptop is NOT a touchscreen. This laptop, while it's primary function is for gaming, and you probably won't want to lug it around with you everywhere - the 16" screen size and the processing power and fans means that this laptop is quite heavy, it does function as a regular laptop, and during set up you can sign up for a variety of Microsoft products, and it also has CoPilot built in as well. My son is using this only for gaming, and so far he's been incredibly happy with the performance, and power of this machine. We've never had an Alienware machine before, and so far we are incredibly impressed. The keyboard is backlit as well which is really handy when gaming in a dark room. Overall, completely satisfied with this laptop, it's totally changed my son's gaming experience, to be fair his last laptop wasn't 'bad' but this one really is a huge step up for him!

    I would recommend this to a friend
  • Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Spectacular gaming laptop with great performance

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out the box and logged into Windows in under 10 minutes. The look of this laptop is very clean and although it has some weight it isn't as heavy as my other gaming laptop from Dell that isn't an Alienware but part of their XLS line. Once I got it setup I did a quick WiFi6 speed test and the test was every bit of my 1 TB fiber optic connection. I quickly installed Steam and Epic Games then got logged into the XBOX app because I have the Game Pass Ultimate so I enjoy downloading some of the XBOX exclusives such as the Forza and Gears of War franchises. To test out the system I loaded up Bodycam which runs off the Unreal 5 engine and not only ran smooth but looked fantastic. I then loaded up Forza Horizon 5 and ran the benchmark to determine the optimal settings. It set them on extreme and it was a steady 40 FPS but had no lag or noticeable tearing at those settings. I also loaded Fortnite although I don't enjoy it my kids love to play it and with the settings tweaked and visuals cranked up it was steadily maintaining 200 FPS. I also loaded up the RTX version of Quake 2 with ray trading and the game looked phenomenal. This laptop loads every app and game I have wanted to play and installed apps with lightening quickness. The audio also was impressive for a laptop, probably the best I have heard with my daughter Predator gaming laptop coming the closest to this one. Pros - Lightening quick and apps/games load super quick - Runs everything I have thrown at it and all the games look amazing - Some of the best speakers I have experienced on a laptop - Great screen with spectacular colors and refresh rate Cons - Lack of USB ports and will need to have a hub if you have more than 2 or 3 USB devices - As with all gaming laptops the batteries aren't designed for all day performed but it does charge quickly Overall this laptop has run every game I have thrown at it and the Internet speeds are blazing fast if you gave the ISP to take advantage of it. This laptop is packed with the latest tech and hardware to give any real gamer the edge.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alienware 16X Aurora is an absolute powerhouse for gaming. The 16" 2.5K display is crisp and immersive, and the NVIDIA GeForce RTX 5060 handles even the most demanding games with ease. Combined with the Intel Core Ultra 9 275HX and 32GB of memory, performance is flawless, and load times are minimal thanks to the 1TB storage. The design in Interstellar Indigo is sleek and futuristic, and cooling is effective even during long gaming sessions. Perfect for serious gamers who want both performance and style.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Out of the box powerhouse

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alienware Aurora 16X is a powerful laptop with enough power out of the box to run the most popular games on ultra resolutions. The screen is vibrant and responsive thanks to the 240hz. I downloaded and played Diablo IV and turned the visuals to ultra and the DLSS setting to 4x and when running thru the world the FPS was very high and stayed steady even in large mob battles. Cooling is sufficient to support the high quality settings and I have not experienced any thermal issues. The onboard speakers support Dolby Atmos and sound pretty good for a laptop. WIFI 7 performance is great and I was able to game online without any lag issues. Battery performance is what you would expect from a laptop and is decent but if you are gaming you definitely what to find a plug to keep the session going. The finish of the laptop case is very nice, but it is a finger print magnet. Thanks to Windows there was a slight issue upon initial setup but the Dell support was very quick at being able to resolve the issues during the chat session. If you are looking for a portable gaming laptop with current hardware, I would recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Happy with the overall performance!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. I am using it for gaming and work stuff and the performance battery life and design are way beyond my expectations. 5 star product!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Honest Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here's what you need to know. Thing is fast, reliable, does any type of gaming, coding or video work you need, straight up. Battery could be better but it's a gaming PC, what are ya gonna do beast has power. Does it get hot? Of course, it's got power, put a book under it and you'll be fine. If you're on the fence, just get it, you'll be happy and it'll last you at least 5 years if you take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Performance with a Premium Feel

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this laptop for gaming, multitasking, and everyday work, and it has exceeded my expectations. The Intel Core Ultra 9 processor paired with 32GB of RAM makes everything feel incredibly fast, whether I’m running multiple applications, editing files, or gaming. The 2.5K display is one of my favorite features. It’s sharp, vibrant, and smooth, making both games and movies look fantastic. The RTX 5060 handles modern games very well at high settings, and gameplay has been consistently smooth with great frame rates. The build quality feels premium, and the Interstellar Indigo finish gives it a unique look without being over the top. The keyboard is comfortable for long gaming sessions, and the cooling system does a good job of keeping temperatures under control even during extended use. Fan noise is noticeable under heavy load, but it’s expected for a powerful gaming laptop and hasn’t been distracting. The 1TB SSD provides fast boot times and plenty of storage for games and applications. Battery life is decent for regular productivity tasks, though like most gaming laptops, it’s best to stay plugged in while gaming for maximum performance. Overall, this is an excellent gaming laptop that combines strong performance, a beautiful display, and solid build quality. I would definitely recommend it to anyone looking for a high-performance laptop for both gaming and everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gaming laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picked up the Alienware 16X Aurora (Intel Core Ultra 9 275HX, RTX 5070/5060 config, 32GB RAM, 1TB SSD) a few weeks ago from Best Buy, and it's quickly become my daily driver. This thing delivers premium performance in a sleek, not-over-the-top chassis that looks professional enough for work but screams gaming power when the RGB lights up. The 16-inch 2560x1600 240Hz G-SYNC display is stunning – super smooth gameplay, vibrant colors (100% DCI-P3 coverage), and bright enough for most rooms. I've been playing Call of Duty, Fortnite, and some newer titles, and it handles everything at high/ultra settings with excellent frame rates. The RTX 50-series GPU with DLSS makes a huge difference in modern games. Performance-wise, the Intel Core Ultra HX processor combined with 32GB DDR5 RAM flies through multitasking, video editing, and heavy workloads. Boot times are instant, and the 1TB SSD (with room for easy upgrades) gives plenty of space. Thermals can get warm during long sessions, but with a good cooling pad it stays manageable, and the fans aren't obnoxiously loud unless you're pushing max settings. Build quality is top-notch – sturdy aluminum lid and bottom, comfortable keyboard with solid travel and RGB, and a decent trackpad. Battery life is surprisingly okay for a gaming laptop (6-8 hours light use), and ports are generous: Thunderbolt 4, HDMI 2.1, Ethernet, etc. Minor cons: It's a bit heavy for constant travel, and the power brick is chunky. But for desk or occasional on-the-go use, it's worth it. Overall, this is one of the best value high-performance gaming laptops I've used. Alienware nailed the balance of power, design, and features. Highly recommend if you're looking for something that can game hard without breaking the bank on flagship prices

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alienware 16x Aurora 16" gaming laptop is an impressive machine that delivers a smooth and powerful gaming experience with ease. Performance is fast and consistent, handling modern games at high settings without lag, while the high-refresh-rate display makes gameplay look incredibly fluid and sharp. The build quality feels premium and durable, staying true to the reputation of Alienware, and the keyboard is comfortable for long gaming or work sessions. Everything from multitasking to demanding applications runs effortlessly, making it a great all-around performer. If you’re looking for a stylish, high-performance gaming laptop with a beautiful display and reliable power, the Alienware 16x Aurora is a strong and satisfying choice.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alienware 16X Aurora is an absolute triumph of performance, design, and innovation. From the moment you lift the lid, it’s clear this machine was built to impress both visually and technically. Its sleek, premium chassis combines futuristic aesthetics with the kind of build quality that’s come to define Alienware—solid, sharp, and unmistakably high-end.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Portability

    Rated 5 out of 5 stars

    Alienware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased. So far so good. Impressive design and performance. Easier to carry around than previous models.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Powerful but runs very warm!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful laptop that handles pretty much anything I have asked of it. My only issue is the laptop gets pretty hot when I feel I am not even close to pushing its capabilities. As I do have several webpages up at this moment, the warmth I feel through the keyboard seems unnecessarily warm for this type of usage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Only drawbacks so far are the fan noise!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs all my games great with high FPS, really comfortable to play on considering the good size keyboard. Numberpad doesn't take up half the keyboard like some other laptops. Only minus is the fans are quite loud which gets annoying for other people who may be in the room due to how fast the GPU and CPU heat up with certain graphic heavy games. Other than the sound the fans work great and cool the laptop off really quickly. Would recommend on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great Choice for Work and Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this laptop. The performance is excellent for both everyday tasks and heavy workloads. Programs load quickly, multitasking is smooth, and the display quality is outstanding. The build feels sturdy and premium. Battery life is decent for a high-performance system, and the cooling works well even under load. Overall, it’s a great purchase and worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing for gaming.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop. Runs all of my games, old and new, with no issues, on highest graphic settings. Added a second internal ssd that is larger, which was a simple install. Overall a little spendy, but well worth it. Would 100% recommend for a portable gaming experience.

    I would recommend this to a friend