Customer Ratings & Reviews

Beautiful display. Computer works good and is fast.

This laptop offers impressive performance and well-rounded features. It runs fast and remains cool even under load, which is a major plus. The only drawback is the IPS display — in dark environments, some light bleeding is noticeable. While it’s not a dealbreaker, an OLED option at this price point would have been ideal. Overall, it’s a solid choice for anyone seeking strong performance without thermal issues.

Great quality in every aspect, design, performance, weight, everything!

AVOID THIS LAPTOP LIKE THE PLAGUE. I will start out by saying when it works, it's nice. I'm not a huge gamer by any means, so when I did game on this, I kept the settings down to keep the CPU/GPU running cool. Yes, the fans can be noisy and it puts out a good bit of heat as others have said, but that wasn't a big deal to me. I kept an external laptop cooler and external fans running on it, again, to keep it cool and try to get a long life out of the computer (I usually like to keep my computers for ~5 years). I bought this one in the middle of July, 2025, to replace my 6 year old HP Envy that was beginning to slow down and show its age. At the beginning of October, 2005, without warning, my Alienware would not turn on so I sent it in to Dell for warranty service, after only having the computer for approximately 2 1/2 months. Today is November 10, 2025, and I still do not have my computer back, due to Dell claiming not to have the parts needed to fix it. They continue to change the estimated date they'll have the computer repaired and returned to me further and further out. As of now, the current estimate is December 3. I realize now I'll be lucky to see this computer again before 2026 at this rate. I imagine by the time I get it back, it will be in the Dell repair center longer than the 2 1/2 months I actually had the computer. Hindsight is 20/20. I just wish I could have my money back at this point and pay up for a similarly equipped HP. The stats on this one are good, and performance is satisfactory, but that all means nothing once it breaks and cannot be repaired and you're left without a computer for months. I'd read about motherboard issues on Dells/Alienwares, but didn't heed the warnings, so this is what I get I suppose.

I like the feel of the keyboard, the size of the screen, and the power behind the equipment/software. The fan does run a little loud but that's to be expected with the power and performance of the Laptop.

Overall great laptop and goes above and beyond for what I need it for, initial set up was a little confusing because not all the drivers installed correctly the first time so that was a lot but after you figure it out and get it set up it runs like a dream

Out of the box, it's an amazing Brand/Model. The dedicated cooling system, may be noisy. But does the work. The RTX 5060 isn't the most powerful. But even for nowadays games and apps requirements, it can keep up! I use it for 3D modeling/rendering, and gaming. Had no issues so far. Note: Only con is that it attracts fingerprints! You can clean, wipe, try your best. Your fingerprints will be there.

I don’t realy dislike anything about this laptop. It's still new but so far nothing has gone wrong it is runs very smoothly. I use it for school and it keep up with everything I do.

Is fast, overheats a little but cools down with no issues. Has to be plugged always.

Great laptop. We are not using it to the full potential but I have not found a flaw that matters to me. The Laptop is heavier than other models and brands but when purchasing this you are not buying for the weight. It is not unmanageable just noticeable compared to other. Kids like the keyboard and lights.

We bought this for our 13yr old gamer son for Christmas. He plays some large games and this laptop supports them with ease. No lagging. Highly recommend this for any gamers.

purchaesed for my college student who is majoring in Graphic Art Design. So far it meets her needs.

Love the laptop. I got it for my boyfriend who does content. Found him also okaying Fortnite on here. He wouldn't get off of it for a while

Excellent laptop !! It has performed well and is fast .

Grandson loves this laptop. He’s a gamer and it’s working great no lagging doesn’t get hot he’s on it all day and night. Best Buy lol, buy it you won’t be disappointed.

I've only had semi gaming laptops in the past. This is my first true gaming laptop. I play world of warcraft and the visuals and sound are amazing. It's almost like i am sitting in the theater

Great all round computer, especially when it comes to gaming because of its large storage. Sound is optimal and it has not been buggy a single time yet.

I've had the computer for almost a month. So far, everything works well. The computer looks solid and of good quality. I use it for work and video editing, and it meets my expectations. So far, I haven't had any problems with Dell computers, so whenever I can, I buy this brand.

Great computer, fast, clear, just what i needed for the tyoe of work I do.

Super strong performance. High quality. If you need a desktop performance in a laptop, this is the one. A lot of Alienware software and tricks for tuning. IMHO best conf for the money at this moment.