Customer Ratings & Reviews

Purchased this laptop for my college student (engineering) when their prior laptop suddenly and unexpectedly failed and needed a solution in a hurry, and it's been a great solution which has exceeded our expectations. We weren't specifically looking for a gaming laptop, but the fast performance and graphics capability of this laptop have done a great job supporting the engineering software my student uses.

Was looking for a new laptop to handle editing photographs. This laptop has been perfect and pictures that were taking me 2 minutes or longer to edit using AI are now taking less than 20 seconds. Love the keyboard feel and the backlite keyboard as well compared to my older laptop

Outstanding, just make sure to keep it cool. Very happy with Alienware, wish I had not gotten an HP earlier. HP was not bad, but the extra money on the Alienware was more than worth it.

So far so good! Bought this for my daughter as it is a requirement for her major in college. She likes it, it runs fast, and she hasn't encountered any issues yet. Hopefully this will work well throughout her college.

I've had this laptop for nearly two months now. It has performed exceeding well at every task. I primarily use this laptop for CAD design, rendering, and gaming. The display is super crisp and the battery provides plenty of life.

Good performance but the battery only lasts about 3 hours on average:/

Fast processing with lots of storage. Perfect upgrade for my needs.

Got this for my son....He absolutely loves it ! Amazed by the speed and upgrade. He previously had a Dell gaming laptop, so I was glad to know that Alienware is also through Dell........Got a great deal on it as well.

Just excellent, fast,easy to use,and fills all my needs and specifications.

This laptop works fine for entertainment and productivity. I am somewhat low-tech, so the AI helps when I encounter any difficulty.

I'm giving this system a 5-star because I don't think you can beat this kind of system for the price. However, it does get VERY hot so you basically need to pair it with a cooling pad from Amazon. Not the end of the world by any means and I love the system, but if you don't actively cool it, you're gonna burn it out quickly.

I bought this beast for college. A little overkill I know right? Well it's been great and I love the fact that it includes a second m.2 ssd slot for easy upgrades later on storage as you need them. I also love the fact that you can game on it and also the fact that you are able to upgrade the ram as well when you need it.

Amazingly fast with the right SSD. This supports and runs PCIe 5.0 but sold with a 4.0 NVMe drive. 2 NVMe slots and defaults as RAID. Memory can be upgraded to a max of 64GB, using 96GB or more will cause BSOD/memory errors. This laptop is great replacement for people upgrading from a XPS 15 with Core i9 with its metal lid and base. It also has a numeric keypad for sheets.

Booted up great I have had absolutely no issues with it yet and the service was great when I went in to buy it

Best laptop I’ve used—super fast and perfect for CAD work. Had it for a month and it runs great. The only reason I’m knocking off a star is the battery life—it’s not the best.

I use this laptop for djing. my old lap top lacked while using the djing apps now i have no problems at all it makes my dj controller run smoother and the stems are on point ill give it 5 stars

Good and beautifull, if u want power and nice design, this its a good brand

Not only is it great to play on, but i use it for business which includes using CAD for designing. Great piece of equipment. I searched for 3 months and purchased this after doing research. The staff was great with their knowledge

This is a great computer. It will play Rivals on Ultra at a pretty high frame rate. If you let it optimize, it’ll play at 300fps. Word of advice, windows does not turn on backup by default! Get in there and turn it on.

Great laptop for gaming and creative work. The graphics are phenomenal, and I am able to play games with ease. I highly recommend this laptop if you are looking for something for quality graphics and smooth operation.